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Heather Manor Nursing And Rehabilitation Center

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About Heather Manor Nursing And Rehabilitation Center

General Information

Legal Business NameHeather Manor Care Center Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1998 (19 years)
Capacity128
Residents98
Percent Occupied77%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Heather Manor Nursing And Rehabilitation Center

Heather Manor Nursing And Rehabilitation Center
was reviewed by Medicare to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arkansas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 26, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

January 30, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionDispose of garbage and refuse properly.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
ESomePotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
BSomePotential for Minimal HarmHealth InspectionAllow residents to self-administer drugs if determined safe.

January 29, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmFire Safety InspectionRecord of quarterly fire drills for each shift under varying conditions.

February 14, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
ESomePotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
ESomePotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
ESomePotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
BSomePotential for Minimal HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
BSomePotential for Minimal HarmHealth InspectionProvide housekeeping and maintenance services.

February 12, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmFire Safety InspectionSpecial areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system.

November 6, 2013 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$17,290 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Heather Manor Nursing And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 20min
ReportedExpected
CNA
1hr 20min
40min
ReportedExpected
LPN
20min
60min
ReportedExpected
RN
4hr 5min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.6%
93.5%
93.5%
96.5%
Q1 2015Q2 2015Q3 2015AR
Assessed and Appropriately Given the Seasonal Influenza Vaccine
98.9%
98.8%
98.9%
96.1%
Q1 2015Q2 2015Q3 2015AR
Assessed and Appropriately Given the Pneumococcal Vaccine
37.8%
39.5%
46.0%
35.6%
Q1 2015Q2 2015Q3 2015AR
Low Risk Residents Who Lose Control of Their Bowel or Bladder
23.0%
17.6%
20.7%
17.3%
Q1 2015Q2 2015Q3 2015AR
Received an Antipsychotic Medication
19.4%
24.3%
25.3%
16.4%
Q1 2015Q2 2015Q3 2015AR
Need for Help with ADLs has Increased
9.1%
12.2%
11.6%
7.9%
Q1 2015Q2 2015Q3 2015AR
Self Report Moderate to Severe Pain
13.1%
13.1%
8.0%
7.4%
Q1 2015Q2 2015Q3 2015AR
Lose Too Much Weight
12.5%
10.4%
6.1%
5.4%
Q1 2015Q2 2015Q3 2015AR
High Risk Residents With Pressure Ulcers
0.0%
0.0%
0.0%
2.6%
Q1 2015Q2 2015Q3 2015AR
Have Depressive Symptoms
3.6%
1.2%
2.3%
4.5%
Q1 2015Q2 2015Q3 2015AR
With a Urinary Tract Infection
2.2%
3.5%
3.3%
3.8%
Q1 2015Q2 2015Q3 2015AR
Experiencing One or More Falls with Major Injury
6.5%
8.5%
6.2%
3.0%
Q1 2015Q2 2015Q3 2015AR
With a Catheter Inserted and Left in Their Bladder
0.0%
0.0%
0.0%
0.8%
Q1 2015Q2 2015Q3 2015AR
Were Physically Restrained

Quality Measures for Short Stay Residents

95.3%
100.0%
100.0%
84.3%
Q1 2015Q2 2015Q3 2015AR
Assessed and Appropriately Given the Pneumococcal Vaccine
93.8%
93.7%
93.7%
80.0%
Q1 2015Q2 2015Q3 2015AR
Were Assessed and Appropriately Given the Seasonal Influenza Vaccine
36.5%
32.1%
31.6%
14.9%
Q1 2015Q2 2015Q3 2015AR
Self Report Moderate to Severe Pain
2.3%
6.7%
0.0%
2.3%
Q1 2015Q2 2015Q3 2015AR
Newly Received an Antipsychotic Medication
0.0%
0.0%
0.0%
1.2%
Q1 2015Q2 2015Q3 2015AR
With Pressure Ulcers That Are New or Worsened