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Springs At Watermark, East Hill, The

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About Springs At Watermark, East Hill, The

General Information

Legal Business NameWatermark Retirement Communities Of Connecticut L L C
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 11, 2009 (8 years)
Capacity35
Residents30
Percent Occupied86%
Program ParticipationMedicare
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Springs At Watermark, East Hill, The

Springs At Watermark, East Hill, The
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Connecticut Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 31, 2015 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
GFewActual HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionGive notice to the resident before a room or roommate change.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionLimit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.

July 30, 2015 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmFire Safety InspectionAn approved back-up procedure for a faulty fire alarm system.
ESomePotential for HarmFire Safety InspectionOther fire safety features required by fire safety codes.
ESomePotential for HarmFire Safety InspectionExits that are accessible at all times.
ESomePotential for HarmFire Safety InspectionExit stairways and towers that are smoke proof.

July 16, 2015 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$9,555 fine
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

July 9, 2014 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,625 fine
GFewActual HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMake sure that doctors visit residents regularly, as required.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

July 7, 2014 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmFire Safety InspectionOther fire safety features required by fire safety codes.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Springs At Watermark, East Hill, The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 30min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
1hr 10min
1hr 15min
ReportedExpected
RN
4hr 10min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
-
-
94.8%
Q1 2015Q2 2015Q3 2015CT
* The data for this facility for some quarters is unavailable.
Assessed and Appropriately Given the Seasonal Influenza Vaccine
-
-
-
94.2%
Q1 2015Q2 2015Q3 2015CT
* The data for this facility for some quarters is unavailable.
Assessed and Appropriately Given the Pneumococcal Vaccine
-
-
-
43.9%
Q1 2015Q2 2015Q3 2015CT
* The data for this facility for some quarters is unavailable.
Low Risk Residents Who Lose Control of Their Bowel or Bladder
-
-
-
18.5%
Q1 2015Q2 2015Q3 2015CT
* The data for this facility for some quarters is unavailable.
Received an Antipsychotic Medication
-
-
-
16.8%
Q1 2015Q2 2015Q3 2015CT
* The data for this facility for some quarters is unavailable.
Need for Help with ADLs has Increased
-
-
-
6.0%
Q1 2015Q2 2015Q3 2015CT
* The data for this facility for some quarters is unavailable.
Self Report Moderate to Severe Pain
-
-
-
7.2%
Q1 2015Q2 2015Q3 2015CT
* The data for this facility for some quarters is unavailable.
Lose Too Much Weight
-
-
-
4.5%
Q1 2015Q2 2015Q3 2015CT
* The data for this facility for some quarters is unavailable.
High Risk Residents With Pressure Ulcers
-
-
-
2.7%
Q1 2015Q2 2015Q3 2015CT
* The data for this facility for some quarters is unavailable.
Have Depressive Symptoms
-
-
-
3.8%
Q1 2015Q2 2015Q3 2015CT
* The data for this facility for some quarters is unavailable.
With a Urinary Tract Infection
-
-
-
3.3%
Q1 2015Q2 2015Q3 2015CT
* The data for this facility for some quarters is unavailable.
Experiencing One or More Falls with Major Injury
-
-
-
2.2%
Q1 2015Q2 2015Q3 2015CT
* The data for this facility for some quarters is unavailable.
With a Catheter Inserted and Left in Their Bladder
-
-
-
0.5%
Q1 2015Q2 2015Q3 2015CT
* The data for this facility for some quarters is unavailable.
Were Physically Restrained

Quality Measures for Short Stay Residents

83.9%
88.2%
88.3%
81.5%
Q1 2015Q2 2015Q3 2015CT
Assessed and Appropriately Given the Pneumococcal Vaccine
90.5%
87.4%
87.4%
81.7%
Q1 2015Q2 2015Q3 2015CT
Were Assessed and Appropriately Given the Seasonal Influenza Vaccine
3.4%
1.5%
4.4%
17.5%
Q1 2015Q2 2015Q3 2015CT
Self Report Moderate to Severe Pain
5.7%
4.3%
0.0%
1.9%
Q1 2015Q2 2015Q3 2015CT
Newly Received an Antipsychotic Medication
0.6%
0.9%
0.8%
0.9%
Q1 2015Q2 2015Q3 2015CT
With Pressure Ulcers That Are New or Worsened