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Lake Charles Care Center

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About Lake Charles Care Center

General Information

Legal Business NameDiversified Health Care-Lake Charles, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 1, 1997 (20 years)
Capacity182
Residents150
Percent Occupied82%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Lake Charles Care Center

Lake Charles Care Center
was reviewed by Medicare to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Louisiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 24, 2015 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain comfortable sound levels.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESomePotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
ESomePotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
ESomePotential for HarmHealth InspectionListen to the resident groups and act on their complaints and suggestions that affect resident care and life.
ESomePotential for HarmHealth InspectionSend unopened mail from residents and promptly deliver unopened mail to residents.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionAssess in a timely manner the resident when the resident enters the nursing home.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.

May 27, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

August 15, 2014 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmFire Safety InspectionExits that are accessible at all times.
DFewPotential for HarmFire Safety InspectionSpecial areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system.

August 14, 2014 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmComplaint+InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
ESomePotential for HarmComplaint+InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaint+InspectionMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
DFewPotential for HarmComplaint+InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmComplaint+InspectionMake sure that residents receive treatments/services to maintain or improve their ability to care for themselves.
DFewPotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaint+InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmComplaint+InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint+InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaint+InspectionProvide care by qualified persons according to each resident's written plan of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Lake Charles Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 10min
ReportedExpected
CNA
60min
40min
ReportedExpected
LPN
20min
60min
ReportedExpected
RN
3hr 25min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.6%
97.4%
97.4%
95.6%
Q1 2015Q2 2015Q3 2015LA
Assessed and Appropriately Given the Seasonal Influenza Vaccine
98.6%
97.2%
99.3%
94.6%
Q1 2015Q2 2015Q3 2015LA
Assessed and Appropriately Given the Pneumococcal Vaccine
28.3%
19.4%
31.4%
39.3%
Q1 2015Q2 2015Q3 2015LA
Low Risk Residents Who Lose Control of Their Bowel or Bladder
34.9%
32.6%
29.0%
23.7%
Q1 2015Q2 2015Q3 2015LA
Received an Antipsychotic Medication
26.8%
12.6%
13.6%
18.1%
Q1 2015Q2 2015Q3 2015LA
Need for Help with ADLs has Increased
1.1%
4.1%
8.1%
7.7%
Q1 2015Q2 2015Q3 2015LA
Self Report Moderate to Severe Pain
15.4%
7.1%
12.6%
7.8%
Q1 2015Q2 2015Q3 2015LA
Lose Too Much Weight
8.2%
6.6%
8.1%
7.6%
Q1 2015Q2 2015Q3 2015LA
High Risk Residents With Pressure Ulcers
0.0%
0.8%
2.4%
2.0%
Q1 2015Q2 2015Q3 2015LA
Have Depressive Symptoms
11.0%
8.6%
11.2%
5.7%
Q1 2015Q2 2015Q3 2015LA
With a Urinary Tract Infection
7.9%
4.9%
4.9%
3.4%
Q1 2015Q2 2015Q3 2015LA
Experiencing One or More Falls with Major Injury
2.7%
3.1%
4.4%
2.7%
Q1 2015Q2 2015Q3 2015LA
With a Catheter Inserted and Left in Their Bladder
0.0%
0.0%
0.0%
1.8%
Q1 2015Q2 2015Q3 2015LA
Were Physically Restrained

Quality Measures for Short Stay Residents

95.7%
96.6%
98.3%
82.9%
Q1 2015Q2 2015Q3 2015LA
Assessed and Appropriately Given the Pneumococcal Vaccine
92.6%
94.0%
94.0%
78.6%
Q1 2015Q2 2015Q3 2015LA
Were Assessed and Appropriately Given the Seasonal Influenza Vaccine
7.1%
9.1%
16.0%
16.4%
Q1 2015Q2 2015Q3 2015LA
Self Report Moderate to Severe Pain
7.7%
10.3%
3.0%
3.4%
Q1 2015Q2 2015Q3 2015LA
Newly Received an Antipsychotic Medication
0.0%
3.3%
10.6%
1.2%
Q1 2015Q2 2015Q3 2015LA
With Pressure Ulcers That Are New or Worsened