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Heritage Manor West

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About Heritage Manor West

General Information

Legal Business NameHeritage Manor West LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 1, 1997 (19 years)
Capacity140
Residents115
Percent Occupied82%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Heritage Manor West

Heritage Manor West
was reviewed by Medicare to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Louisiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 20, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionMake sure that residents receive treatments/services to maintain or improve their ability to care for themselves.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
BSomePotential for Minimal HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

January 9, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

January 23, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Heritage Manor West require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 60min
2hr 25min
ReportedExpected
CNA
55min
45min
ReportedExpected
LPN
25min
1hr 10min
ReportedExpected
RN
3hr 15min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
82.2%
82.2%
95.6%
Q1 2015Q2 2015Q3 2015LA
Assessed and Appropriately Given the Seasonal Influenza Vaccine
100.0%
99.0%
100.0%
94.6%
Q1 2015Q2 2015Q3 2015LA
Assessed and Appropriately Given the Pneumococcal Vaccine
52.9%
55.3%
45.0%
39.3%
Q1 2015Q2 2015Q3 2015LA
Low Risk Residents Who Lose Control of Their Bowel or Bladder
15.9%
13.7%
11.2%
23.7%
Q1 2015Q2 2015Q3 2015LA
Received an Antipsychotic Medication
26.5%
16.3%
22.3%
18.1%
Q1 2015Q2 2015Q3 2015LA
Need for Help with ADLs has Increased
9.6%
9.8%
8.8%
7.7%
Q1 2015Q2 2015Q3 2015LA
Self Report Moderate to Severe Pain
3.4%
2.0%
4.0%
7.8%
Q1 2015Q2 2015Q3 2015LA
Lose Too Much Weight
7.0%
8.7%
5.5%
7.6%
Q1 2015Q2 2015Q3 2015LA
High Risk Residents With Pressure Ulcers
1.2%
1.1%
0.0%
2.0%
Q1 2015Q2 2015Q3 2015LA
Have Depressive Symptoms
7.0%
10.1%
5.0%
5.7%
Q1 2015Q2 2015Q3 2015LA
With a Urinary Tract Infection
5.6%
5.9%
4.9%
3.4%
Q1 2015Q2 2015Q3 2015LA
Experiencing One or More Falls with Major Injury
2.9%
1.7%
1.6%
2.7%
Q1 2015Q2 2015Q3 2015LA
With a Catheter Inserted and Left in Their Bladder
2.2%
1.0%
1.0%
1.8%
Q1 2015Q2 2015Q3 2015LA
Were Physically Restrained

Quality Measures for Short Stay Residents

96.3%
95.4%
91.5%
82.9%
Q1 2015Q2 2015Q3 2015LA
Assessed and Appropriately Given the Pneumococcal Vaccine
92.3%
89.0%
89.0%
78.6%
Q1 2015Q2 2015Q3 2015LA
Were Assessed and Appropriately Given the Seasonal Influenza Vaccine
24.2%
15.6%
9.8%
16.4%
Q1 2015Q2 2015Q3 2015LA
Self Report Moderate to Severe Pain
2.0%
4.9%
5.1%
3.4%
Q1 2015Q2 2015Q3 2015LA
Newly Received an Antipsychotic Medication
0.0%
0.0%
0.0%
1.2%
Q1 2015Q2 2015Q3 2015LA
With Pressure Ulcers That Are New or Worsened