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William P Clough Extended Care Center

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About William P Clough Extended Care Center

General Information

Legal Business NameThe New London Hospital Association, Inc.
Ownership TypeNon Profit - Other
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 15, 1971 (45 years)
Capacity56
Residents51
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for William P Clough Extended Care Center

William P Clough Extended Care Center
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Hampshire Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 16, 2014 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

December 5, 2013 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$23,953 fine
GFewActual HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
GFewActual HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
CManyPotential for Minimal HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
BSomePotential for Minimal HarmHealth InspectionUpon the death of a resident, convey the residentís personal funds and an accounting of those funds to the appropriate party.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of William P Clough Extended Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 25min
2hr 25min
ReportedExpected
CNA
30min
35min
ReportedExpected
LPN
1hr 15min
50min
ReportedExpected
RN
5hr 10min
3hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

89.8%
90.4%
90.4%
98.1%
Q1 2015Q2 2015Q3 2015NH
Assessed and Appropriately Given the Seasonal Influenza Vaccine
75.5%
71.1%
72.3%
98.0%
Q1 2015Q2 2015Q3 2015NH
Assessed and Appropriately Given the Pneumococcal Vaccine
-
-
-
44.5%
Q1 2015Q2 2015Q3 2015NH
* The data for this facility for some quarters is unavailable.
Low Risk Residents Who Lose Control of Their Bowel or Bladder
18.4%
17.8%
17.0%
17.6%
Q1 2015Q2 2015Q3 2015NH
Received an Antipsychotic Medication
17.5%
15.4%
30.0%
18.7%
Q1 2015Q2 2015Q3 2015NH
Need for Help with ADLs has Increased
19.2%
3.9%
18.8%
9.5%
Q1 2015Q2 2015Q3 2015NH
Self Report Moderate to Severe Pain
12.2%
6.7%
4.3%
7.8%
Q1 2015Q2 2015Q3 2015NH
Lose Too Much Weight
8.6%
3.1%
5.6%
3.8%
Q1 2015Q2 2015Q3 2015NH
High Risk Residents With Pressure Ulcers
4.3%
0.0%
4.3%
5.3%
Q1 2015Q2 2015Q3 2015NH
Have Depressive Symptoms
4.1%
4.4%
6.4%
4.8%
Q1 2015Q2 2015Q3 2015NH
With a Urinary Tract Infection
6.1%
0.0%
2.1%
4.2%
Q1 2015Q2 2015Q3 2015NH
Experiencing One or More Falls with Major Injury
2.0%
2.0%
4.8%
3.5%
Q1 2015Q2 2015Q3 2015NH
With a Catheter Inserted and Left in Their Bladder
0.0%
0.0%
0.0%
0.4%
Q1 2015Q2 2015Q3 2015NH
Were Physically Restrained

Quality Measures for Short Stay Residents

56.5%
67.7%
59.1%
89.2%
Q1 2015Q2 2015Q3 2015NH
Assessed and Appropriately Given the Pneumococcal Vaccine
56.5%
56.5%
56.5%
90.0%
Q1 2015Q2 2015Q3 2015NH
Were Assessed and Appropriately Given the Seasonal Influenza Vaccine
-
12.0%
-
19.3%
Q1 2015Q2 2015Q3 2015NH
* The data for this facility for some quarters is unavailable.
Self Report Moderate to Severe Pain
-
-
-
2.1%
Q1 2015Q2 2015Q3 2015NH
* The data for this facility for some quarters is unavailable.
Newly Received an Antipsychotic Medication
0.0%
0.0%
0.0%
2.1%
Q1 2015Q2 2015Q3 2015NH
With Pressure Ulcers That Are New or Worsened