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Manor Care Health Services

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About Manor Care Health Services

General Information

Legal Business NameManor Care Of Reno Nv LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 16, 1988 (28 years)
Capacity189
Residents130
Percent Occupied69%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manor Care Health Services

Manor Care Health Services
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Nevada Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 5, 2015 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintProtect each resident from mistreatment, neglect and misappropriation of personal property.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

August 12, 2015 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmFire Safety InspectionAutomatic sprinkler systems that have been maintained in working order.
DFewPotential for HarmFire Safety InspectionEmergency lighting that can last at least 1 1/2 hours.
DFewPotential for HarmFire Safety InspectionCorridors or aisles that are unobstructed and are at least 8 feet in width.

August 6, 2015 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionEnsure that residents are fully informed and understand their health status, care and treatments.
DFewPotential for HarmComplaint+InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide residents with private access to a telephone.

July 11, 2014 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmHealth InspectionTry to resolve each resident's complaints quickly.
ESomePotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
ESomePotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth Inspection1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

July 8, 2014 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmFire Safety InspectionProperly installed electrical wiring and equipment.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manor Care Health Services require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 45min
2hr 15min
ReportedExpected
CNA
30min
40min
ReportedExpected
LPN
1hr 15min
1hr 5min
ReportedExpected
RN
3hr 25min
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

85.4%
84.4%
84.4%
88.7%
Q1 2015Q2 2015Q3 2015NV
Assessed and Appropriately Given the Seasonal Influenza Vaccine
92.1%
96.5%
97.6%
86.3%
Q1 2015Q2 2015Q3 2015NV
Assessed and Appropriately Given the Pneumococcal Vaccine
43.2%
52.2%
51.1%
49.3%
Q1 2015Q2 2015Q3 2015NV
Low Risk Residents Who Lose Control of Their Bowel or Bladder
13.8%
15.7%
11.4%
17.3%
Q1 2015Q2 2015Q3 2015NV
Received an Antipsychotic Medication
9.8%
4.9%
12.7%
17.6%
Q1 2015Q2 2015Q3 2015NV
Need for Help with ADLs has Increased
18.4%
30.2%
29.9%
11.5%
Q1 2015Q2 2015Q3 2015NV
Self Report Moderate to Severe Pain
5.7%
2.4%
2.5%
6.1%
Q1 2015Q2 2015Q3 2015NV
Lose Too Much Weight
0.0%
0.0%
6.4%
8.1%
Q1 2015Q2 2015Q3 2015NV
High Risk Residents With Pressure Ulcers
0.0%
0.0%
0.0%
2.4%
Q1 2015Q2 2015Q3 2015NV
Have Depressive Symptoms
3.4%
3.7%
2.5%
5.4%
Q1 2015Q2 2015Q3 2015NV
With a Urinary Tract Infection
5.6%
9.3%
9.8%
3.0%
Q1 2015Q2 2015Q3 2015NV
Experiencing One or More Falls with Major Injury
5.3%
5.0%
7.5%
4.1%
Q1 2015Q2 2015Q3 2015NV
With a Catheter Inserted and Left in Their Bladder
0.0%
0.0%
0.0%
0.8%
Q1 2015Q2 2015Q3 2015NV
Were Physically Restrained

Quality Measures for Short Stay Residents

91.4%
86.2%
80.6%
77.1%
Q1 2015Q2 2015Q3 2015NV
Assessed and Appropriately Given the Pneumococcal Vaccine
82.7%
82.7%
82.7%
79.1%
Q1 2015Q2 2015Q3 2015NV
Were Assessed and Appropriately Given the Seasonal Influenza Vaccine
25.6%
34.6%
37.4%
17.3%
Q1 2015Q2 2015Q3 2015NV
Self Report Moderate to Severe Pain
1.4%
1.8%
2.4%
2.1%
Q1 2015Q2 2015Q3 2015NV
Newly Received an Antipsychotic Medication
0.3%
1.0%
1.1%
0.6%
Q1 2015Q2 2015Q3 2015NV
With Pressure Ulcers That Are New or Worsened