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Heartland Of Westerville

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About Heartland Of Westerville

General Information

Legal Business NameHeartland Village Of Westerville Oh (Nc) LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 30, 1983 (33 years)
Capacity130
Residents84
Percent Occupied65%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityYes
Auto Sprinkler System In Required AreasYes

Ratings for Heartland Of Westerville

Heartland Of Westerville
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 13, 2015 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
CManyPotential for Minimal HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
DFewPotential for HarmHealth InspectionProvide or obtain laboratory services only when ordered by the attending physician.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

April 16, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

January 13, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
JFewImmediate JeopardyComplaintEnsure that residents are safe from serious medication errors.
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
GFewActual HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
ESomePotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
CManyPotential for Minimal HarmComplaintPost nurse staffing information/data on a daily basis.
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

November 25, 2014 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

October 30, 2014 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$92,430 fine
---Payment DenialPayment denial for 10 days
ESomePotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionGive the right treatment and services to residents who display physical or psychosocial problems adapting to changes in circumstances.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionReview or revise the resident's care plan after any major change in physical or mental health.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

July 17, 2014 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

January 16, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintConduct initial and periodic assessments of each resident's functional capacity.

December 20, 2013 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProtect each resident from mistreatment, neglect and misappropriation of personal property.

July 31, 2013 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$12,545 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Heartland Of Westerville require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 25min
ReportedExpected
CNA
1hr 15min
45min
ReportedExpected
LPN
55min
1hr 15min
ReportedExpected
RN
4hr 30min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

73.4%
71.2%
71.2%
95.5%
Q1 2015Q2 2015Q3 2015OH
Assessed and Appropriately Given the Seasonal Influenza Vaccine
95.3%
96.9%
97.0%
95.3%
Q1 2015Q2 2015Q3 2015OH
Assessed and Appropriately Given the Pneumococcal Vaccine
-
27.8%
-
41.1%
Q1 2015Q2 2015Q3 2015OH
* The data for this facility for some quarters is unavailable.
Low Risk Residents Who Lose Control of Their Bowel or Bladder
14.8%
15.9%
17.2%
20.6%
Q1 2015Q2 2015Q3 2015OH
Received an Antipsychotic Medication
15.8%
14.8%
17.7%
15.1%
Q1 2015Q2 2015Q3 2015OH
Need for Help with ADLs has Increased
11.4%
15.5%
14.1%
8.2%
Q1 2015Q2 2015Q3 2015OH
Self Report Moderate to Severe Pain
6.6%
6.2%
1.5%
7.8%
Q1 2015Q2 2015Q3 2015OH
Lose Too Much Weight
2.2%
4.2%
7.7%
5.7%
Q1 2015Q2 2015Q3 2015OH
High Risk Residents With Pressure Ulcers
1.9%
1.8%
2.3%
12.3%
Q1 2015Q2 2015Q3 2015OH
Have Depressive Symptoms
1.6%
4.6%
4.5%
5.0%
Q1 2015Q2 2015Q3 2015OH
With a Urinary Tract Infection
3.1%
3.1%
3.0%
3.4%
Q1 2015Q2 2015Q3 2015OH
Experiencing One or More Falls with Major Injury
2.5%
3.2%
3.1%
3.0%
Q1 2015Q2 2015Q3 2015OH
With a Catheter Inserted and Left in Their Bladder
0.0%
0.0%
0.0%
0.9%
Q1 2015Q2 2015Q3 2015OH
Were Physically Restrained

Quality Measures for Short Stay Residents

65.2%
69.0%
79.5%
86.0%
Q1 2015Q2 2015Q3 2015OH
Assessed and Appropriately Given the Pneumococcal Vaccine
55.6%
55.2%
55.2%
84.2%
Q1 2015Q2 2015Q3 2015OH
Were Assessed and Appropriately Given the Seasonal Influenza Vaccine
-
50.0%
60.0%
20.1%
Q1 2015Q2 2015Q3 2015OH
* The data for this facility for some quarters is unavailable.
Self Report Moderate to Severe Pain
5.2%
3.8%
0.0%
2.3%
Q1 2015Q2 2015Q3 2015OH
Newly Received an Antipsychotic Medication
0.0%
0.7%
0.7%
1.1%
Q1 2015Q2 2015Q3 2015OH
With Pressure Ulcers That Are New or Worsened