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Willow Haven Care Center

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About Willow Haven Care Center

General Information

Legal Business NameZandex Health Care Corporation
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 27, 2002 (14 years)
Capacity99
Residents88
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Willow Haven Care Center

Willow Haven Care Center
was reviewed by Medicare to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 14, 2015 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintProvide or obtain laboratory services only when ordered by the attending physician.
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.

June 30, 2015 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

February 20, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

February 19, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmFire Safety InspectionRestrictions on the use of highly flammable decorations.
FManyPotential for HarmFire Safety InspectionCorridors or aisles that are unobstructed and are at least 8 feet in width.

February 13, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Willow Haven Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 20min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
40min
1hr 10min
ReportedExpected
RN
4hr 5min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.3%
96.2%
96.2%
95.5%
Q1 2015Q2 2015Q3 2015OH
Assessed and Appropriately Given the Seasonal Influenza Vaccine
100.0%
98.6%
94.7%
95.3%
Q1 2015Q2 2015Q3 2015OH
Assessed and Appropriately Given the Pneumococcal Vaccine
-
40.0%
35.5%
41.1%
Q1 2015Q2 2015Q3 2015OH
* The data for this facility for some quarters is unavailable.
Low Risk Residents Who Lose Control of Their Bowel or Bladder
20.3%
19.1%
20.0%
20.6%
Q1 2015Q2 2015Q3 2015OH
Received an Antipsychotic Medication
14.3%
11.9%
22.1%
15.1%
Q1 2015Q2 2015Q3 2015OH
Need for Help with ADLs has Increased
14.4%
27.5%
25.8%
8.2%
Q1 2015Q2 2015Q3 2015OH
Self Report Moderate to Severe Pain
16.7%
14.5%
8.7%
7.8%
Q1 2015Q2 2015Q3 2015OH
Lose Too Much Weight
3.6%
0.0%
0.0%
5.7%
Q1 2015Q2 2015Q3 2015OH
High Risk Residents With Pressure Ulcers
12.9%
14.5%
12.5%
12.3%
Q1 2015Q2 2015Q3 2015OH
Have Depressive Symptoms
2.7%
2.7%
8.0%
5.0%
Q1 2015Q2 2015Q3 2015OH
With a Urinary Tract Infection
0.0%
1.4%
0.0%
3.4%
Q1 2015Q2 2015Q3 2015OH
Experiencing One or More Falls with Major Injury
2.7%
3.1%
11.9%
3.0%
Q1 2015Q2 2015Q3 2015OH
With a Catheter Inserted and Left in Their Bladder
0.0%
0.0%
0.0%
0.9%
Q1 2015Q2 2015Q3 2015OH
Were Physically Restrained

Quality Measures for Short Stay Residents

81.7%
80.0%
87.3%
86.0%
Q1 2015Q2 2015Q3 2015OH
Assessed and Appropriately Given the Pneumococcal Vaccine
85.3%
84.5%
84.5%
84.2%
Q1 2015Q2 2015Q3 2015OH
Were Assessed and Appropriately Given the Seasonal Influenza Vaccine
32.5%
26.5%
35.6%
20.1%
Q1 2015Q2 2015Q3 2015OH
Self Report Moderate to Severe Pain
0.0%
0.0%
0.0%
2.3%
Q1 2015Q2 2015Q3 2015OH
Newly Received an Antipsychotic Medication
0.8%
2.2%
1.3%
1.1%
Q1 2015Q2 2015Q3 2015OH
With Pressure Ulcers That Are New or Worsened