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Heartwood Extended Healthcare

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About Heartwood Extended Healthcare

General Information

Legal Business NameHeartwood Extended Health Care LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 1988 (28 years)
Capacity120
Residents95
Percent Occupied79%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Heartwood Extended Healthcare

Heartwood Extended Healthcare
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Washington Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 23, 2015 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmHealth InspectionKeep clinical records for an appropriate amount of time.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionCoordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

September 16, 2015 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmFire Safety InspectionWeekly inspections and monthly testing of generators.
FManyPotential for HarmFire Safety InspectionAutomatic sprinkler systems that have been maintained in working order.
FManyPotential for HarmFire Safety InspectionProperly maintained smoke detectors.
DFewPotential for HarmFire Safety InspectionProper backup exit lighting.
DFewPotential for HarmFire Safety InspectionCorridor and hallway doors that block smoke.

April 21, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

July 25, 2014 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionMake sure that residents receive treatments/services to maintain or improve their ability to care for themselves.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

July 24, 2014 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmFire Safety InspectionExits that are free from obstructions and can be used at all times.
DFewPotential for HarmFire Safety InspectionCorridor and hallway doors that block smoke.

March 21, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

January 16, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Heartwood Extended Healthcare require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 40min
ReportedExpected
CNA
1hr 10min
40min
ReportedExpected
LPN
45min
1hr
ReportedExpected
RN
4hr 25min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
97.8%
97.8%
94.9%
Q1 2015Q2 2015Q3 2015WA
Assessed and Appropriately Given the Seasonal Influenza Vaccine
100.0%
100.0%
100.0%
95.1%
Q1 2015Q2 2015Q3 2015WA
Assessed and Appropriately Given the Pneumococcal Vaccine
58.1%
50.0%
59.5%
52.2%
Q1 2015Q2 2015Q3 2015WA
Low Risk Residents Who Lose Control of Their Bowel or Bladder
12.8%
10.3%
12.5%
16.8%
Q1 2015Q2 2015Q3 2015WA
Received an Antipsychotic Medication
5.6%
10.0%
5.6%
13.7%
Q1 2015Q2 2015Q3 2015WA
Need for Help with ADLs has Increased
11.2%
15.5%
13.2%
9.5%
Q1 2015Q2 2015Q3 2015WA
Self Report Moderate to Severe Pain
6.2%
6.2%
7.3%
7.0%
Q1 2015Q2 2015Q3 2015WA
Lose Too Much Weight
4.5%
10.6%
5.6%
4.9%
Q1 2015Q2 2015Q3 2015WA
High Risk Residents With Pressure Ulcers
3.8%
1.3%
0.0%
9.9%
Q1 2015Q2 2015Q3 2015WA
Have Depressive Symptoms
7.5%
3.8%
7.3%
5.5%
Q1 2015Q2 2015Q3 2015WA
With a Urinary Tract Infection
6.2%
3.8%
2.4%
2.8%
Q1 2015Q2 2015Q3 2015WA
Experiencing One or More Falls with Major Injury
4.9%
5.3%
2.0%
3.1%
Q1 2015Q2 2015Q3 2015WA
With a Catheter Inserted and Left in Their Bladder
0.0%
0.0%
0.0%
0.8%
Q1 2015Q2 2015Q3 2015WA
Were Physically Restrained

Quality Measures for Short Stay Residents

90.2%
92.9%
93.9%
85.7%
Q1 2015Q2 2015Q3 2015WA
Assessed and Appropriately Given the Pneumococcal Vaccine
85.7%
85.7%
85.7%
85.8%
Q1 2015Q2 2015Q3 2015WA
Were Assessed and Appropriately Given the Seasonal Influenza Vaccine
22.5%
19.8%
23.0%
19.5%
Q1 2015Q2 2015Q3 2015WA
Self Report Moderate to Severe Pain
1.1%
2.2%
1.3%
1.6%
Q1 2015Q2 2015Q3 2015WA
Newly Received an Antipsychotic Medication
0.9%
1.2%
0.7%
0.9%
Q1 2015Q2 2015Q3 2015WA
With Pressure Ulcers That Are New or Worsened