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Prestige Care & Rehab Center Of Anchorage

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • ★★★★★ 6 months ago

    I have worked around healthcare facilities for a while now. Over the years I have seen some amazing teams brought down by a few careless people. Some have been honest mistakes, some not. This doesn't help when your parents are the ones suffering. I am a short timer and am passing through. This building has some amazing, compassionate people. From housekeeping to nursing staff, everyone has made me feel welcome. More importantly, they have made your family member feel loved. I have seen family of residents grieving, lashing out, taking out their pain on staff members. It's hard to watch. But it's part of the job. It's not always easy for us seeing our parents this way. We become super critical. It's our parent after all. We want to protect them. I've read these bad reviews and they sound awful. But they don't give the other side of the story. HIPAA privacy rules don't allow healthcare facilities to discuss these cases. They can't defend themselves, but they can continue to improve. I've seen improvements in management, in staff, in training, in support. This team continues to grow, to improve, to care. I'm leaving Alaska for my next adventure. I'm leaving behind my new Alaska family. I'm going to miss them. Anchorage Prestige Healthcare, you guys are awesome! You too Marty.

  • ★★★★★ a year ago

    I checked in to find my loved one was still in the disposable underwear they had on when we'd checked in the day before. It was disinigrating beneath her. When I complained my loved one was put on the spot and questioned by the director as if she'd done something wrong. They also did not administer the medication as directed by her physician. Nor did they give her ANY physical therapy in 5 days. Most of the staff, however, is very kind.

  • ★★★★★ 3 years ago

    Staff nearly killed my husband, who was there to have physical therapy following back surgery. When his blood sugar got to 600 on the monitor, they should have sent him to the hospital. By the time I got there, he was extremely confused and had a difficult time breathing. I called 911 and the tests done in the ER showed a severe electrolyte imbalance, dehydration, oxygen level under 90%. and a blood sugar of 1065, among other abnormalities. He spent 48 hours in CCU and 10 days in Providence Hospital. He's had some brain damage as a result. I'm seriously considering seeing an attorney.

  • ★★★★★ 2 months ago

  • ★★★★★ 3 months ago

About Prestige Care & Rehab Center Of Anchorage

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 31, 1994 (24 years)
Capacity102
Residents81
Percent Occupied79%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Prestige Care & Rehab Center Of Anchorage

Prestige Care & Rehab Center Of Anchorage
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Alaska Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 4, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionChoose a doctor to serve as the medical director to create resident care policies and coordinate medical care in the facility.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
FManyPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
ESomePotential for HarmHealth InspectionHonor a residents' rights as a residents of the nursing home, free of coercion and reprisal, and as citizens or residents of the United States.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
ESomePotential for HarmHealth InspectionMake sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
CManyPotential for Minimal HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionEnsure that residents are fully informed and understand their health status, care and treatments.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

May 12, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$63,700 fine
LManyImmediate JeopardyHealth InspectionMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
LManyImmediate JeopardyHealth InspectionEstablish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility
LManyImmediate JeopardyHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
LManyImmediate JeopardyHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
KSomeImmediate JeopardyHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
KSomeImmediate JeopardyHealth InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionCoordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
FManyPotential for HarmHealth InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
FManyPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
FManyPotential for HarmHealth InspectionEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
FManyPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
FManyPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
FManyPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
GFewActual HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
GFewActual HarmHealth InspectionMake sure that each residents' abilities in activities of daily living do not decline, unless unavoidable.
GFewActual HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
ESomePotential for HarmHealth InspectionListen to the resident groups and act on their complaints and suggestions that affect resident care and life.
ESomePotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionReview or revise the resident's care plan after any major change in physical or mental health.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
DFewPotential for HarmHealth InspectionEnsure that residents are fully informed and understand their health status, care and treatments.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionMake sure that paid feeding assistants 1) completed training; 2) work under the supervision of a RN or LPN; and 3) feed only residents who have no complicated feeding problems.
DFewPotential for HarmHealth InspectionProvide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionMake sure that special or therapeutic diets are ordered by the attending doctor.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.

February 18, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.

August 6, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,170 fine
---Fine$1,170 fine
---Fine$1,170 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Prestige Care & Rehab Center Of Anchorage require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

4hr 30min
2hr 35min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
1hr 15min
55min
ReportedExpected
RN
6hr 40min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

74.7%
94.9%
94.9%
94.9%
96.5%
Q4 2015Q1 2016Q2 2016Q3 2016AK
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.7%
73.7%
80.6%
67.5%
95.5%
Q4 2015Q1 2016Q2 2016Q3 2016AK
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
41.4%
47.2%
44.1%
42.9%
41.4%
Q4 2015Q1 2016Q2 2016Q3 2016AK
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.2%
13.3%
11.0%
13.2%
21.0%
Q4 2015Q1 2016Q2 2016Q3 2016AK
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.4%
7.3%
13.7%
7.1%
20.5%
Q4 2015Q1 2016Q2 2016Q3 2016AK
Percentage of long-stay residents whose ability to move independently worsened
5.6%
4.1%
4.3%
4.1%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016AK
Percentage of long-stay residents who received an antipsychotic medication
11.6%
4.1%
8.6%
6.8%
16.6%
Q4 2015Q1 2016Q2 2016Q3 2016AK
Percentage of long-stay residents whose need for help with daily activities has increased
12.7%
10.9%
8.5%
8.6%
24.3%
Q4 2015Q1 2016Q2 2016Q3 2016AK
Percentage of long-stay residents who self-report moderate to severe pain
8.6%
6.7%
8.3%
9.5%
7.5%
Q4 2015Q1 2016Q2 2016Q3 2016AK
Percentage of long-stay residents who lose too much weight
5.4%
5.0%
7.0%
3.3%
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016AK
Percentage of high risk long-stay residents with pressure ulcers
4.3%
1.5%
4.8%
4.3%
8.8%
Q4 2015Q1 2016Q2 2016Q3 2016AK
Percentage of long-stay residents who have depressive symptoms
2.9%
5.3%
6.9%
2.7%
5.1%
Q4 2015Q1 2016Q2 2016Q3 2016AK
Percentage of long-stay residents with a urinary tract infection
2.7%
1.3%
1.4%
1.3%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016AK
Percentage of long-stay residents experiencing one or more falls with major injury
4.8%
5.5%
2.8%
1.3%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016AK
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016AK
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

80.6%
81.1%
62.1%
45.1%
75.4%
Q4 2015Q1 2016Q2 2016Q3 2016AK
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
50.4%
75.7%
75.7%
75.7%
80.1%
Q4 2015Q1 2016Q2 2016Q3 2016AK
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
65.7%
77.1%
68.8%
Q4 2015Q1 2016Q2 2016Q3 2016AK
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
14.3%
36.4%
22.5%
18.2%
33.2%
Q4 2015Q1 2016Q2 2016Q3 2016AK
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016AK
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.8%
Q4 2015Q1 2016Q2 2016Q3 2016AK
Percentage of short-stay residents with pressure ulcers that are new or worsened



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