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Chandler Health & Rehab Center, LLC

  1. Skilled Nursing Home Facilities
  2. Alabama
  3. Alabaster Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • Shea Dailey
    ★★★★★ 5 months ago

    The facility is currently under new administration and working toward some renovations that will provide vast upgrades. The new larger rooms for patients will be especially nice for families to visit and stay with loved ones.

  • alexander rumpler
    ★★★★★ 4 months ago

    I visited this place and I must say it its really nice there new rooms feels like home. And the environment is very homey was really nice visit

  • Stephanie Harville
    ★★★★★ 5 months ago

    I'd give zero stars if I could. Dirty facility, nasty nurses, neglect is rampant, short staffed, administration does not act on complaints. They allowed a nurse who verbally abused my sister and who was angry and confrontational with me to remain employed. She shouldn't be a nurse anywhere and she will be reported to the nursing board. They never assisted my blind sister to the bathroom, or helped her to eat. She fell twice because the staff ignored her cries to go to the bathroom. We can't move her because she is in her last days. But DO NOT UNDER ANY CIRCUMSTANCES SEND YOUR LOVED ONE HERE. Hi again! Ahava Healthcare's sorry excuse for an administration threatened me today because of my bad review. They tried to tell my mother that I could go to jail for defamation after a truthful post about their neglectful practices and unsanitary environment, and one particularly unsavory employee. I'd like to let them know that A.) Defamation is a "tort," which is a civil offense. That means you can't go to jail for it, but you can be sued in civil court and made to pay money to the person that sued you, and if any one of them wanted to sue me I am confident I have a fabulous countersuit. And B)The ultimate defense to a defamation claim is truth - you can't sue someone for saying something true, even if it is harmful to you or your business. Opinions are also protected. We have receipts, baby. We have pictures. We have our own personal 6 night, 7 day experience. Finally, I would urge you all to keep your loved one home or even take them to an animal shelter if Ahava Healthcare in Alabaster, AL is your only choice.

  • Kris Hudgins
    ★★★★★ a year ago

    I'm a fellow employee at Chandler Health and Rehab of Alabaster Alabama. I am very concerned about the quality of this facility I have been working there for 2 weeks and I have never been in a facility that is heartbreaking and and sad as this facility. The residents here do not get the quality they deserve the food is the food is very disgusting I never see the residents go outside or have any outdoor activities most of the residents never get out of the bed numerous bed sores. I have had plenty of residents tell me that they are freezing cold the facility does it have any quilts unless the residents family members bring them they have one single sheet they have no washcloths or hardly anything to give proper care to the residents. The quality of life that these residents receive is very sad and heartbreaking it broke my heart to leave tonight as my last night knowing that these residents will not get the care that they need or deserve. As a healthcare worker a certified nursing assistant I feel very heartbroken and sad and I really wish that state of Alabama or the feds would step in and take over this nursing home and help these residents. The quality of food is disgusting I don't even believe my own animal would eat it I'm very heartbroken over this. Please don't bring any of your family members here. I walked out voluntarily because I could stand to see what all I seen there. If any family members have any problems please call Robyn Grant or the state bored for nursing facilities.

  • Pamela Kine
    ★★★★★ a year ago

    The state desperately needs to step in and take over. The employees are only there for a check. They don't care anything about the patients. The cna's get an attitude if they're asked to do something. The rooms are dirty and cluttered. The facility smells worse than a port a potty. The call lights get ignored. The cpap mask never get changed or cleaned. Some of the patients are never gotten out of bed. The patients items/money get stolen. The patients are neglected. Please don't take your loved one there.

About Chandler Health & Rehab Center, LLC

General Information

Legal Business NameChandler Health & Rehab Center LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 1, 1976 (43 years)
Capacity198
Residents149
Percent Occupied75%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Chandler Health & Rehab Center, LLC

Chandler Health & Rehab Center, LLC was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Alabama Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 19, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionDispose of garbage and refuse properly.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmComplaint+InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.
DFewPotential for HarmHealth InspectionReview or revise the resident's care plan after any major change in physical or mental health.

July 21, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
JFewImmediate JeopardyComplaintEstablish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility
JFewImmediate JeopardyComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
JFewImmediate JeopardyComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
JFewImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
JFewImmediate JeopardyComplaintConduct initial and periodic assessments of each resident's functional capacity.
JFewImmediate JeopardyComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
JFewImmediate JeopardyComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.

March 16, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
CManyPotential for Minimal HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

September 26, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$186,017 fine
JFewImmediate JeopardyComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.
JFewImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
JFewImmediate JeopardyComplaintProtect each resident from mistreatment, neglect and misappropriation of personal property.
JFewImmediate JeopardyComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Chandler Health & Rehab Center, LLC require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 20min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
40min
55min
ReportedExpected
RN
4hr 25min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.2%
71.4%
71.4%
71.4%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
80.3%
74.7%
67.5%
64.8%
93.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
35.6%
30.4%
37.3%
38.6%
42.7%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
35.9%
36.8%
38.4%
38.3%
29.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.1%
24.0%
19.1%
31.5%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents whose ability to move independently worsened
31.7%
29.4%
29.7%
28.0%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who received an antipsychotic medication
15.6%
12.9%
20.5%
15.8%
12.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents whose need for help with daily activities has increased
7.7%
8.0%
6.7%
9.7%
8.5%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who lose too much weight
8.0%
5.4%
3.4%
6.5%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of high risk long-stay residents with pressure ulcers
6.0%
2.9%
2.8%
3.1%
4.9%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
3.1%
1.6%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who have depressive symptoms
3.8%
3.3%
2.7%
2.1%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents with a urinary tract infection
1.9%
2.7%
2.0%
2.8%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents experiencing one or more falls with major injury
2.5%
2.8%
2.5%
2.2%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents with a catheter inserted and left in their bladder
2.5%
1.3%
1.3%
1.4%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

26.2%
34.5%
27.5%
27.4%
83.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
41.5%
34.5%
34.5%
34.5%
81.4%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
62.2%
Q4 2016Q1 2017Q2 2017Q3 2017AL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
9.1%
8.8%
7.1%
7.5%
12.2%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
3.0%
2.4%
2.1%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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