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Mount Royal Towers

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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • Shannon Cook
    ★★★★★ a month ago

    Love visiting this facility-although it's very large, everyone is like family. From admissions to the owner, Adminsitrator, house doctor and exceptional nursing care-everyone is awesome and truly cares about their residents.

  • Precious Carter
    ★★★★★ 2 months ago

    They are always under staffed. The nurses are sorry. I used to work up there and they treated the residents like rag dolls. Yanking and pulling and rushing them. Some yelled at them I guess because they was annoyed. They would be under staffed with cause falls to happen and instead of them taking the blame they would throw a care giver under the bus. And Blame them????

  • Trey Bentley
    ★★★★★ a week ago

    This Facility does not offer residents any transportation on weekends. They also do not shuttle residents from their residence at Mount Royal Towers to the airport or return to residence at Mount Royal Towers. How would a resident who lives at Mount Royal Tower and does not drive (and has no family who drives) get to the airport? They must rely on cab or lyft and other means. If the resident has impaired vision or mobility they are out of luck it appears because this facility does not provide any transportation. That is limiting a person who is a resident at Mount Royal Towers to remain at the facility until either someone steps up to allow airport shuttle for a fee or they become "young again" and can drive. This seems unfair and not in line with helping seniors live. What do you think?

  • Annice Callaway
    ★★★★★ a month ago

    Wouldn't put a dog in this facility . The owner is low key doesn't like blacks people and honestly that's all that works there . They cut people pay , cut those elderly people money , play with your hours .foul place and nothing but a hell hole

  • Gina Sacco Wittig
    ★★★★★ 9 months ago

    My mother had Dementia and was a patient there in 2015. She was in the memory care unit and rehab unit (she broke her hip in the memory care unit). The rehab unit was pathetic and she didn't get very much attention. After that, she went into a unit that was for more severe dementia.....all I can say is that I wouldn't ever wish that hell on anyone. She was in a suite with 3 other women all with dementia/Alzheimer's. if you know anything about those diseases, you know how easily confused and scared patient become. One of the women was very hostile, and would scream, slam doors and cuss at my mama and us. No nurse or staff member ever came to check on her. Her room was at the end of the hall with no call button and no way to call for help if she fell or was in any distress. We asked about it, and the director gave my mom a button she could push....when we asked her nurse about it, we were told it wasn't hooked up to anything. Just a lie to shut us up. For the majority of the day, the patients sat in a zombie-like state in a recliner-lined common room. The smell was a combination of 3 day old rotten fish, dumpster and dirty diapers - kinda like a port-a-potty on the last day of a summer music festival.... My mom was slipping into a zombie state and we knew we couldn't leave her there. The day we moved her out was easy because the facility had lost or given away a lot of her clothes, shoes and bedding. Thankfully we were able to get her into Fair Haven on Montclair Rd. Her mood, mind and health improved. Night and day. I cry when I think about the poor people stuck in Mount Royal. It's a hell hole. I wish I could give it zero stars. Do your research!!!

About Mount Royal Towers

General Information

Legal Business NameVestavia Hills, Ltd
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 3, 2005 (13 years)
Capacity143
Residents127
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Mount Royal Towers

Mount Royal Towers was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Alabama Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 26, 2017 - 7 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionDispose of garbage and refuse properly.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

April 6, 2017 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
CManyPotential for Minimal HarmHealth InspectionEstablish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility
CManyPotential for Minimal HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionMake sure that special or therapeutic diets are ordered by the attending doctor.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

May 12, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

March 3, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionMake sure that special or therapeutic diets are ordered by the attending doctor.
DFewPotential for HarmComplaint+InspectionHonor a residents' rights as a residents of the nursing home, free of coercion and reprisal, and as citizens or residents of the United States.
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.

June 25, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Mount Royal Towers require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 20min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
40min
50min
ReportedExpected
RN
3hr 60min
3hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.9%
100.0%
100.0%
100.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.0%
99.2%
100.0%
100.0%
93.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
54.7%
49.2%
50.0%
48.0%
42.7%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
32.1%
30.3%
29.0%
23.4%
29.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
3.3%
3.6%
9.6%
5.9%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents whose ability to move independently worsened
43.5%
46.2%
48.8%
50.6%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who received an antipsychotic medication
4.7%
2.9%
4.9%
4.9%
12.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents whose need for help with daily activities has increased
11.1%
10.9%
17.1%
14.2%
8.5%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who lose too much weight
6.0%
9.0%
7.8%
7.4%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of high risk long-stay residents with pressure ulcers
1.0%
1.8%
2.6%
1.9%
4.9%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who have depressive symptoms
10.3%
12.5%
10.6%
8.7%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents with a urinary tract infection
0.8%
1.6%
1.6%
2.4%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents experiencing one or more falls with major injury
1.2%
2.1%
2.1%
2.6%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.6%
1.6%
1.6%
1.6%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

79.2%
89.4%
90.4%
92.7%
83.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.9%
85.1%
85.1%
85.1%
81.4%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
63.3%
-
-
-
62.2%
Q4 2016Q1 2017Q2 2017Q3 2017AL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
12.2%
23.5%
11.1%
9.7%
12.2%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who self-report moderate to severe pain
7.1%
0.0%
0.0%
-
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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