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Marshall Manor Nursing Home

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • ★★★★★ 6 months ago

    Not working there anymore but by far the best job I have EVER had. I loved the people I worked with and my residents. Only problem I ever had there was some of the people there did not care AT ALL about their job or residents. We all had our bad days but definitely loved my job. Amazing place to work. I loved it!

  • ★★★★★ 7 months ago

    Marshall Manor is a caring environment with a family atmosphere. Love the residents and staff there.

  • ★★★★★ a year ago

    My mom was there in 2007-2008. At that time they one amazing & wonderful nurse in her wing, Nurse Jane Hulsey. They also had two young CNA's there Melissa & Casey, and while they were on duty, I KNEW my mom was well taken care of. 5 ?????'s for those three; Jane, Melissa & Casey. I think Melissa still works there. I know Jane works at a hospital now and she's still as sweet and loving as ever. My mom called Jane her Guardian Angel, and she was definitely that. Other than those three, I don't have a whole lot of good to say about the place. If Melissa and Casey weren't working, I'd come in and find my mom laying in soaking wet & soiled linens (it did take s long time for the othe CNA's or the other nurses to come when she called but in the latter months she couldn't call herself, she had to rely on them to decide to check on her or her roommate to call for her), naked because they had her with a roommate that was always child even if it was 80deg, plus they lost her dentures moving her from one room directly across the hall! Never offered to replace them or compensate us in any way for that. Maybe they've changed over the years. I certainly hope so for the people that have to be there, especially the long term ones. I had other issues with Marshall Manor too. Just check any place out THOROUGHLY before you let a loved one go there. I'm very thankful for Nurse Jane & CNA Melissa though! God Bless them both, they were extremely good to my mom and sincerely caring ladies.

  • ★★★★★ 2 years ago

    I would advise avoiding this place at all costs. My grandmother was admitted to Marshall Manor for rehab. Shortly afterward we found out she had lung cancer that had moved into her bones also. They consistently served food that was horrible, and in some cases unidentifiable. She was bed bound and had to push the nurse call button for assistance to use the bathroom. Once it was an HOUR before anyone came to help her. Finally, when we were trying to coordinate transportation for her appointment at the cancer care center, they were absolutely unwilling to help until I enlisted the help of the ombudsmen and threatened to file a complaint with their corporate office. They went so far as to lie to the scheduler from the Cancer Care Center when she called herself to try to arrange transportation. They claimed my grandmother was "very mobile". She was totally bed bound. When the Dr and the Cancer Care Center saw my grandmother, he apologized profusely and said he had been misled about her condition. He had her admitted immediately to Shepherd's Cove (a hospice facility). I regret immensely that my grandmother had to spend two of her final weeks at this horrible facility.

  • ★★★★★ a year ago

    im wondering if hiring ? im looking for a job , and i want to work badly , i just moved to alabama recently i thought this would be a good place to start hopefully Marshall Manor Nursing Home can get back to me

About Marshall Manor Nursing Home

General Information

Legal Business NamePreferred Health Holdings LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 25, 1982 (36 years)
Capacity91
Residents83
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Marshall Manor Nursing Home

Marshall Manor Nursing Home
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Alabama Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 5, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

March 26, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Marshall Manor Nursing Home require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 30min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
45min
60min
ReportedExpected
RN
3hr 60min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.0%
100.0%
100.0%
100.0%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
52.0%
43.2%
30.3%
34.5%
41.1%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
31.8%
33.3%
38.6%
37.1%
29.7%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
18.0%
30.3%
23.8%
26.1%
15.1%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents whose ability to move independently worsened
14.5%
13.6%
14.7%
18.6%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who received an antipsychotic medication
9.7%
15.4%
29.0%
13.1%
12.6%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
2.7%
0.0%
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who self-report moderate to severe pain
8.3%
7.4%
13.9%
4.5%
7.9%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who lose too much weight
2.0%
5.9%
2.0%
2.1%
5.6%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who have depressive symptoms
4.8%
5.7%
2.8%
2.9%
4.1%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents with a urinary tract infection
3.1%
2.9%
4.1%
4.1%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents experiencing one or more falls with major injury
1.8%
0.0%
0.0%
2.6%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
100.0%
100.0%
100.0%
82.0%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.8%
98.9%
98.9%
98.9%
79.9%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
51.4%
58.1%
69.6%
69.3%
55.4%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents who made improvements in function
0.0%
1.4%
6.6%
4.1%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
1.4%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.9%
1.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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