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Regency Health Care And Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Alabama
  3. Huntsville Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • Barbara Henderson
    ★★★★★ 2 months ago

    While many of the nursing staff and therapy staff were wonderful and extremely helpful, the overall experience was very disappointing. Our major concerns were the lack of communication and information, and low staff ratio especially during dining and at night.

  • Shannara Primmer
    ★★★★★ 7 months ago

    I would not send a dog to this place. I have a family friend there for rehab and have had to check on her constantly, because her husband is out of town. From the first time she arrive for rehab from a knee replacement it has been terrible. They don't follow doctors orders for the knee machine to be on her knee. The only time it was put on her knee is when I was there helping put it on. She waited and more than an hour to have someone assist her to the bathroom then was told to pee in the bed. The room was not cleaned, food was served cold, no one was at the nurse station at night. I had to clean the room for her and the sheets were not changed in 4 days, she had to asked a nurse to change them. I had to take her clothes and wash them, because she missed laundry day. They are extremely disorganized. They did not check to see if her ice was put on regularly. The nurse was called 4 times the first day to get her pain medication then brought in every pill but the pain med. They have no cleaning people working there and one nurse to serve 25 patients. I have called every agency to report this place. I feel for the long term patients who have no family to look over them. I could go on put it would take pages to state all the issues this place has for patients care.

  • Stein Ravnik
    ★★★★★ 5 months ago

    This place needs to be shut down and sued for malpractice. My 80 year old mother ended up here after falling at home, breaking her hip, and having surgery done in the hospital. She stayed two weeks. She was not given exercises, nothing was done to rehab her. They left her unattended and as a result, she fell in her room and nobody realized it and took action. Finally, she was completely neglected, her vital signs deteriorated, and she had to be readmitted to the ER and ICU of the hospital. Upon admittance, no information was given to the ER of her condition, and because my mother was incoherent, nobody in the ER knew what was wrong with her.

  • Kimberly Holmes
    ★★★★★ 8 months ago

    Nice looking facility, but awful service. If you ever have to have someone there, hire a sitter or be able to be there around the clock. Takes about forty minutes for some to come when the help light is pushed, and the every two hours policy for staff to come in and check on the patient is joke, medicine not given on time, food trays are just put on the table, if the patient is sleep they don't have common courtesy to wake them and let them know the food is there and it is already barely warm when it arrives, and you can forget them assisting the patient with opening anything or even cutting up food for them. My mom was worse than better after her time there. So sad.

  • Km Barden
    ★★★★★ 6 months ago

    I'm not sure what to make of many of the other comments, as our experience was very different from theirs. All I can say is what we experienced. This is the third time that my mother has been to Regency Health and Rehabilitation Center for physical and occupational therapy rehabilitation after being in the hospital. We are very happy with the facility and staff The staff have always been cheerful, professional and conscientious. This includes the CNA, Nurse, Dr and PT / OT therapists. My mother's physical rehabilitation progress has been good each time. She was awakened and dressed each day, bathed and kept clean. I do not know the actual staff to patient ratio, but based on what I have seen, I think the care giver to patient ratio is on the order of 1 to 8-10. This doesn't include the behind the scenes folks, like the cooking staff. The staff does not hand feed residents, but this was not a problem as my mom could feed herself, and they did at least encourage her to eat. The food was placed within her reach and was prentable and edible. She was taken to the dining facility for most meals. The staff brought snacks at least twice a day between meals. The staff answered our questions and worked with us when mom had an outside appointment to see that she was safely delivered and picked up on time (we met her at the appoinment). The facilities are clean, attractive and in good condition. We would use the faility again.

About Regency Health Care And Rehabilitation Center

General Information

Legal Business NameHuntsville Senior Services LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 1, 1980 (40 years)
Capacity90
Residents71
Percent Occupied79%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Regency Health Care And Rehabilitation Center

Regency Health Care And Rehabilitation Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Alabama Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 22, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Regency Health Care And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 20min
2hr 30min
ReportedExpected
CNA
1hr 35min
35min
ReportedExpected
LPN
45min
1hr 5min
ReportedExpected
RN
5hr 40min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
93.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
56.0%
52.2%
-
42.7%
Q4 2016Q1 2017Q2 2017Q3 2017AL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.0%
15.2%
20.5%
16.2%
29.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
0.0%
10.4%
13.9%
8.7%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents whose ability to move independently worsened
19.6%
16.4%
10.0%
9.1%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who received an antipsychotic medication
2.7%
9.5%
10.0%
2.9%
12.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents whose need for help with daily activities has increased
6.8%
8.0%
7.8%
11.6%
8.5%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who lose too much weight
11.7%
5.4%
2.2%
5.1%
4.9%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who self-report moderate to severe pain
9.1%
5.9%
8.9%
0.0%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who have depressive symptoms
2.1%
0.0%
2.0%
2.3%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents with a urinary tract infection
2.1%
1.8%
0.0%
0.0%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents experiencing one or more falls with major injury
3.4%
1.1%
2.0%
1.7%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.4%
98.0%
99.3%
99.3%
83.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.8%
97.1%
97.2%
97.2%
81.4%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
47.4%
56.5%
55.8%
48.6%
62.2%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who made improvements in function
16.8%
14.4%
12.0%
10.1%
12.2%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who self-report moderate to severe pain
2.6%
1.7%
1.0%
2.0%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.3%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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