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Signature Healthcare Of Whitesburg Gardens

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Reviews
Overall Rating 4.4 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    My first experience starts with admissions, she was awesome. Keep me informed whole entire time, while transitioning my in laws from hospital to the rehab facility. Upon arrival, everyone was friendly and very accommodating. Two thumbs up for Whitesburg Gardens????

  • ★★★★★ 2 years ago

    They healed my father and then some. He arrived ill from Pneumonia and was helpless, unable to lift his head. (near death to be truthful) In 90 days he walked out of there healed. I observed the staff many times caring for the patients just as I would want to be treated, with love and care. The rehab staff, the nurses and care takers are all seemingly caring people. My dad didn't care for the meals at times but it goes that way when you don't get to pick what you get for dinner. They always tried to accommodate him and have the kitchen make him something different. The director was a professional and put us at ease in our first visit with her. I would recommend it to your family based upon my experience there.

  • ★★★★★ 2 years ago

    My mother was in the facility for about a month in June 2015. The folks in the rehab department seemed earnest in their effort and my mother actually thought they were very nice. The doctor/nursing aspect is a totally different matter that seems to operate on providing the minimal care and effort. If you have a loved one at this facility, you need to pay attention to the needs of your family member. When I noticed fungal growth on my mother's hand, I called it out. The nurse told me that the doctor determined it to be a callous. They then promised they would apply fungal cream. I left on business for two weeks and when I returned, her entire hand was covered is what appeared as crusted skin and had spread to her other hand and face. Only after I raised it to their attention did they start to address the situation. I mean no one seems to have noticed it before this? It turned out to be scabies which means that she required isolation and likely infected other in the facility. There were a few other matters such as trash on the floor of her room, the fact they couldn't hang up her clothes, and that when they put her on an air mattress, they shoved the other mattress into the bathroom preventing any access to the bathroom. A few days later, she fell out of bed. Supposedly she slid off of the air mattress. They sent her to the emergency room for precaution. Although she sustained no injuries, the hospital kept my mother as she had a bacterial infection causing her white blood count to be extremely high. The management staff was nice, and the rehab people seemed genuinely engaged. Some of the nursing staff were conscientious but to ignore a situation that was clearly out of control and in need of medical attention is inexcusable.

  • ★★★★★ 3 years ago

    My mother'n law has been in the care of the wonderful staff at Whitesburg Gardens for the past two weeks. From day one I have been impressed and amazed at the level of care she has received. Mary is 90 years old and in very good health. Up until her fall, on November 7, 2013, she and her 93 year old husband had been living in their home with the help of a care giver who was with them during the day. ( 8 a.m. - 4 p.m. ) On the evening of Nov. 7th Mary fell and broke her pelvis. Her GP doctor put her on pain meds and sent her home. We arranged for 24/7 care for her at home, but within a week after her fall she became listless and stopped eating, sleeping and dehydration was setting in. An ambulance ride to Crestwood Hospital ER was arranged & she was admitted for 3 days/nights of intensive care to bring her pain under control & getting her back to eating and sleeping normally again. The admitting Dr. recommended The Kindred Transitional Care & Rehabilitation Center quite highly. From the first moment I walked into Whitesburg Gardens until this evening, two weeks later, I have felt completely at peace with our decision to have Mary under the care of the caring folks at this rehabilitation facility. The atmosphere is so positive, and the entire staff works together as a team so completely, that any worry I might have had when Mary was placed in this rehab center has completely vanished. I've observed a delightful group of caring people who are truly committed to the rehabilitation & attaining the goal of giving their patients their lives back, no matter what age or disability they have upon their admittance to the facility. During the course of these past two weeks at Whitesburg Gardens, I have had an education in true compassion, a deliciously keen sense of humor expressed by the majority of the staff and a depth of dignity shown to the men and women who are going through a positive rehabilitation while on their journey back to living the lives they want to live. Kudos all around! I wish to express my sincere thanks to everyone who works at Whitesburg Gardens. Lynn Sanders

  • ★★★★★ a year ago

    Great place and staff

About Signature Healthcare Of Whitesburg Gardens

General Information

Legal Business NameLp Huntsville, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 1, 1972 (45 years)
Capacity159
Residents123
Percent Occupied77%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Signature Healthcare Of Whitesburg Gardens

Signature Healthcare Of Whitesburg Gardens
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Alabama Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 25, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmComplaintPost nurse staffing information/data on a daily basis.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

May 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

August 20, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaintKeep residents' personal and medical records private and confidential.

April 23, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay.
DFewPotential for HarmHealth InspectionProvide written records when a resident is transferred or discharged.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Signature Healthcare Of Whitesburg Gardens require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 25min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
55min
1hr 10min
ReportedExpected
RN
4hr 15min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.4%
44.3%
44.3%
44.3%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
55.4%
48.9%
1.2%
63.5%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
88.6%
93.9%
97.5%
96.9%
41.1%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.5%
16.5%
17.1%
22.2%
29.7%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
31.2%
40.5%
22.2%
28.6%
15.1%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents whose ability to move independently worsened
13.5%
15.1%
15.5%
22.0%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who received an antipsychotic medication
18.1%
15.1%
17.4%
23.5%
12.6%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents whose need for help with daily activities has increased
5.6%
0.0%
1.2%
0.0%
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who self-report moderate to severe pain
14.1%
16.1%
20.0%
19.0%
7.9%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who lose too much weight
4.8%
6.5%
8.9%
3.8%
5.6%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
1.2%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who have depressive symptoms
3.3%
1.1%
1.2%
1.2%
4.1%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
1.2%
2.4%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents experiencing one or more falls with major injury
0.8%
0.9%
2.3%
2.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

29.0%
20.7%
10.4%
25.9%
82.0%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
56.2%
28.6%
28.6%
28.6%
79.9%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
48.2%
52.0%
49.2%
48.9%
55.4%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents who made improvements in function
11.8%
13.7%
18.1%
22.4%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents who self-report moderate to severe pain
2.6%
0.5%
1.4%
1.0%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.2%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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