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Signature Healthcare Of Whitesburg Gardens

  1. Skilled Nursing Home Facilities
  2. Alabama
  3. Huntsville Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • Sheri Hammond
    ★★★★★ 7 months ago

    My review is absolutely on nothing at the facility. But I have left numerous emails with my phone number to text or call by email address to email me asking information about your facility. I always get a computer-generated email saying someone will be in touch with me by the next day. I have yet to hear from anyone. I have a mother with Alzheimer's and I need a home for her and I'm actively looking and this is the best fit I think but no one will return any of my messages.

  • Kelly Wells
    ★★★★★ 3 months ago

    Never allow a loved one to go here! I Called 911 to have my Mother rushed to Huntsville Hospital emergency room today. Doctors found her seriously malnourished with multiple open wounds, serious bacterial infections, urinary tract infection, and infiltration pneumonia. They are still doing tests. I was told by a WG staff member that they run out of critical medical supplies on a regular basis because they can't pay their bills. Only the Nursing Director has the key to the Supply Closet. I checked with the State of Alabama and they have Tax Liens as well. The Department of Justice announced on June 8, 2018 that Signature Healthcare defrauded Medicare and Medicaid of $244M and were only able to pay back $30M. Dr Michael K Johnson is the Medical Director and the only Doctor for 159 residents. My mother has lived there 5 years and I've only seen him in the building once. He doesn't show up for rounds and operates his own Medical Practice at another location in addition to being the Medical Director for North Alabama Hospice who the Nursing Hope Recommends to patients who don't quakify for it!!

  • April Walker
    ★★★★★ 6 months ago

    Hello. I've worked at your facility in Huntsville Al almost a year. I made complaints on staff such as your DON & administration but to no avail. I called the careline & Cassidy disregarded my complaints of being bullyed by Regina Orta & Anita & Carmen. I quit my job because of the bullying & I saw that nothing was being done about my complaints, in fact it got worse. They also shorted my checks & changed my hours worked in their computers. This is the worse place to work. They allow Jennifer Dark cna to bully staff also with no recourse. There are many staff that has quit or fired from here that complained to careline & nothing is being done. I want to go to the local news station to bring this out in the open.

  • Nakesha Lemons
    ★★★★★ 9 months ago

    I've had the pleasure of working with these folks for about 8 years and I can't think of a better crew. They are truly my family and I admire how passionate they are about caring for our patients. Loving the Whitesburg family!

  • Michelle Warner
    ★★★★★ 7 months ago

    Very little empathy from therapy staff. A pain prescription that came up missing. My mom was here for a little over a month. When she passed away, I got the phone call saying she had "expired". If I had the chance to make the nursing home decision over again, I would choose a different nursing home.

About Signature Healthcare Of Whitesburg Gardens

General Information

Legal Business NameLp Huntsville, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 1, 1972 (46 years)
Capacity159
Residents124
Percent Occupied78%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Signature Healthcare Of Whitesburg Gardens

Signature Healthcare Of Whitesburg Gardens was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Alabama Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 15, 2017 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

July 20, 2017 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

August 25, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmComplaintPost nurse staffing information/data on a daily basis.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

May 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Signature Healthcare Of Whitesburg Gardens require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 30min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
45min
1hr 10min
ReportedExpected
RN
3hr 45min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

44.3%
96.1%
96.1%
96.1%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.0%
83.0%
81.8%
83.3%
93.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.6%
92.1%
63.2%
41.4%
42.7%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.7%
19.5%
14.3%
19.3%
29.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
27.9%
29.0%
21.7%
26.2%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents whose ability to move independently worsened
24.4%
26.7%
22.9%
18.6%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who received an antipsychotic medication
21.6%
9.9%
20.3%
24.3%
12.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents whose need for help with daily activities has increased
10.1%
7.4%
12.6%
7.8%
8.5%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who lose too much weight
3.5%
9.9%
12.1%
14.1%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
1.0%
0.0%
4.9%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
1.2%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who have depressive symptoms
1.1%
4.3%
4.6%
1.1%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents with a urinary tract infection
2.2%
2.1%
3.4%
3.3%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents experiencing one or more falls with major injury
2.9%
1.8%
1.8%
2.7%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

52.9%
63.8%
59.0%
58.3%
83.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
28.6%
69.1%
69.1%
69.1%
81.4%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
52.9%
51.2%
54.6%
51.3%
62.2%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who made improvements in function
24.4%
23.5%
29.4%
25.6%
12.2%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who self-report moderate to severe pain
1.1%
2.2%
2.6%
1.5%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.3%
0.5%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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