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Valley View Health And Rehabilitation, LLC

  1. Skilled Nursing Home Facilities
  2. Alabama
  3. Madison Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • Melia McMahan
    ★★★★★ in the last week

    Horrible. Zero stars should be an option. Uncaring staff, with the exception of a few. I worked at this place for a short period... willingly quit on my own. After I quit, I began sitting and visiting with a friend/family member... after a month of sitting with the very sweet, innocent resident, I was told I can't in the building bc I quit the facility, with no proof of the reasoning. So many other issues I could complain about:.....

  • Lindsey Morris
    ★★★★★ a month ago

    Basic understaffed nursing home that has a desire to be called a "rehabilitation" center. The Staff lacked communication skills, cleanliness, empathy and professionalism. We've never been treated so poorly by a medical staff then what we have at this facility. Needless to say we are now at a more professional rehab and we will not be back to Valley View.

  • Deborah S Epperson
    ★★★★★ 3 weeks ago

    Very nice place. Appealing , clean, nice physical therapy area and very friendly staff.

  • Gayle Mayhall
    ★★★★★ 3 months ago

    I had total knee replacement and spent three days in the hospital and was transferred to Valley View for physical therapy and recovery. Mind you I'm 56 years old and have never been in a rehabilitation center before. Valley View Rehab Center also has a nursing home that is on another wing of the rehab center. I was admitted into the rehab center on a Friday afternoon and was taken to my room where two nurses said I was to be examined? They didn't really explain themselves as they were lifting my shirt and looking under my breast's and looking down the back of my pants and it was awkward enough that they stopped and my son and daughter in law helped me get into bed. Then they sent different people in to give me a memory test and so on and so forth. Again I'm there for rehabilitation for my knee replacement I'm not under analysis to see if I qualify for a nursing home!!! It was kinda scarey! Now, the worst part of a knee replacement is the relentless post operative pain. My Doctor has been an orthopedic surgeon for over 38 years and is excellent! My doctor left orders for me to have pain meds every 4 hours or PRN, I was also suppose to be on a blood thinner to prevent blood clots as well as my thyroid medication. Now even though I was getting up walking with a walker I did need help getting in and out of the bed or someone needed to be there at least. First of all no one ever came to help me in and out of the bed I did everything on my own even though there were times I was dizzy but no one comes when you ring the desk for help. They will answer you and say they are on the way but no one shows up to assist you. When I asked for my medication it was a brought to me 2-4 hours late and one time I waited 8 hours before receiving it and was told the pharmacy was having problems which was a lie. I only stayed there two days due to the lack of competency amongst the staff. I was left to literally squirm in pain for no apparent reason other than I was told they had 8 knee replacement patients and all of them needed meds and the little nurse was overwhelmed. Really? My mother was an LPN and could get meds out to 12 patients in 30 minutes or less. They did absolutely nothing for me with the exception of the ladies at the cafeteria bringing me my food. There was a lady from the cafeteria that stopped into check on me because she knew my call button had been on forever and told me she would physically find a nurse. I went so long without pain med had so much inflammation due to my surgery I developed a fever and just felt sick. You think that would have got their attention to get the meds out on time but it did nothing. When I went for my walk on my own with my walker to strengthened my leg there was a little lady I believe from the nursing home wing that thought I should be helping her and ran at me and tried to grab me in which case if she had I would have fell. Luckily for me there was staff that saw what was about to happen and ran after her and put her in a wheel chair and wisked her away. Thank God for small miracles. The day after I had already been examined 2 more nurses came into my room and examined me again!!! Here again they never explain what this is all about but after awhile you can keep but feeling a little violated due to the total lack of communication. See, they treat you like your mindless or have dementia and I have all of my mind. They definitely need a new protocol for admissions for surgical patients that are not elderly. They need to follow Doctors orders for medications that are to be given to his patient. They need to assist patients when they press the button for assistance. It would be nice to have quiet time at night when trying to sleep as the staff feels the need to be loud, laughing and carrying on and talking about Facebook. When a nurse was in my room he was called upon for an elderly patient in a room that had fallen and what did he do......he rolled his eyes in front of me, I was upset about his total lack of empathy. A 94 year old relative had passed 2 weeks prior on their nursing home wing.

  • Louise Williams
    ★★★★★ a year ago

    My husband was here for a month. I was very pleased with everything I never found him unkempt. The nurses were very caring and even the cooking staff came to talk with him about the food. Even tho the situation was difficult having such wonderful people to care for him made everything so much easier. I felt confident leaving him in their care when I had to leave him. .

About Valley View Health And Rehabilitation, LLC

General Information

Legal Business NameValley View Health And Rehabilitation, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 19, 1996 (22 years)
Capacity155
Residents134
Percent Occupied86%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Valley View Health And Rehabilitation, LLC

Valley View Health And Rehabilitation, LLC was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Alabama Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 11, 2017 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmHealth InspectionDispose of garbage and refuse properly.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionReview or revise the resident's care plan after any major change in physical or mental health.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.

September 8, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

March 24, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.

September 24, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Valley View Health And Rehabilitation, LLC require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 50min
ReportedExpected
CNA
1hr 5min
50min
ReportedExpected
LPN
25min
1hr 25min
ReportedExpected
RN
4hr 5min
5hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

82.0%
98.0%
98.0%
98.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.7%
98.9%
98.9%
98.8%
93.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
53.3%
42.9%
50.0%
48.4%
42.7%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
29.5%
28.0%
32.1%
30.9%
29.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
11.2%
12.4%
9.3%
2.6%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents whose ability to move independently worsened
8.4%
8.9%
10.2%
12.0%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who received an antipsychotic medication
4.2%
5.6%
2.7%
6.6%
12.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents whose need for help with daily activities has increased
7.1%
10.0%
9.0%
9.4%
8.5%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who lose too much weight
7.6%
6.9%
4.5%
3.6%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.9%
3.2%
4.9%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who self-report moderate to severe pain
1.2%
2.2%
1.1%
1.2%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who have depressive symptoms
4.8%
6.7%
1.1%
1.2%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents with a urinary tract infection
1.1%
1.1%
3.3%
3.5%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents experiencing one or more falls with major injury
0.8%
1.6%
1.4%
1.4%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.1%
100.0%
93.4%
87.8%
83.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
74.4%
87.7%
87.8%
87.8%
81.4%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
37.6%
42.2%
43.9%
42.8%
62.2%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who made improvements in function
3.8%
3.9%
4.3%
5.9%
12.2%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who self-report moderate to severe pain
1.3%
0.3%
0.3%
0.6%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.1%
0.1%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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