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Palm Gardens Health And Rehabilitation, LLC

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Reviews
Overall Rating 1.0 / 5.0 ★★★★★

  • Miguel Varejao-Dominguez
    ★★★★★ 4 months ago

    As with any assisted living facility you need to come and constantly visit and check in on your loved ones, at different times and days. Although this facility is cleaner than most, it's just as inadequate, incompetent and lacking then any other. We were directly lied to by the in-take administration and promised services that the facility does not and has no intention on providing. You always need to go into directly speak to someone. Forget calling. When you call you are put on hold for always at least 20 minutes waiting before someone answers and it's usually an aide who has no clue as to what is what. I think this may be a tactic though. The dietary staff is also amateurish and unprofessional, inattentive to patients and the food NEVER matches what is on the patient tray. I have seen patients unable to feed themselves literally ignored by the staff and then wheeled back to their rooms without having eaten. PT and OT is a joke and they do the very minimum, the very, very minimum. The activities are also lacking in variety, interest, and planning, completely scattered and disorganized. There are no real activities as the are represented on the activity schedule. Everyone there is expert in passing the blame and flashing a big smile and doing a little jig to give you the impression that your loved ones are in caring, capable hands. THEY ARE NOT! Everyone there lies. They will look you in the eyes and lie directly to your face. It's very much a plantation mentality between the staff and family members with the actual patient being looked over and ignored. It's shameful. If your loved one must be in this facility, make sure that you go in and check on them often, if not you are leaving them at the whim and discretion of aides who are usually more concerned with their phone or laughing and gossiping with each other than they are with caring for your loved one.

  • Denise Hunter
    ★★★★★ 6 months ago

    They overdose my mother and did not care!! Almost killed Her!

About Palm Gardens Health And Rehabilitation, LLC

General Information

Legal Business NamePalm Gardens Health And Rehabilitation LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 4, 1989 (28 years)
Capacity100
Residents80
Percent Occupied80%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Palm Gardens Health And Rehabilitation, LLC

Palm Gardens Health And Rehabilitation, LLC
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Alabama Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 30, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.

June 5, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionDispose of garbage and refuse properly.
FManyPotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaint+InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
DFewPotential for HarmComplaint+InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmComplaint+InspectionProvide food in a way that meets a resident's needs.

December 19, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintQuickly tell the resident's doctor the results of laboratory tests.
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Palm Gardens Health And Rehabilitation, LLC require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 60min
2hr 25min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
55min
1hr 5min
ReportedExpected
RN
4hr 55min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.6%
100.0%
100.0%
100.0%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.9%
100.0%
98.4%
96.3%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
39.1%
52.0%
52.2%
-
41.1%
Q4 2015Q1 2016Q2 2016Q3 2016AL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.0%
20.6%
22.6%
30.2%
29.7%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
16.0%
14.1%
6.4%
10.7%
15.1%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents whose ability to move independently worsened
14.5%
14.1%
17.5%
20.8%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who received an antipsychotic medication
22.6%
18.5%
7.3%
8.9%
12.6%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents whose need for help with daily activities has increased
3.2%
3.2%
4.7%
1.8%
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who self-report moderate to severe pain
4.8%
3.2%
6.5%
1.9%
7.9%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who lose too much weight
4.5%
8.9%
4.3%
7.1%
5.6%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
2.0%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who have depressive symptoms
4.8%
9.7%
6.5%
0.0%
4.1%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents with a urinary tract infection
3.1%
1.5%
1.6%
1.9%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents experiencing one or more falls with major injury
7.8%
3.8%
1.3%
1.4%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

22.8%
22.5%
21.3%
23.3%
82.0%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
43.0%
16.1%
16.1%
16.1%
79.9%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
54.6%
53.7%
53.6%
61.9%
55.4%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents who made improvements in function
1.2%
1.3%
0.6%
1.1%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents who self-report moderate to severe pain
0.7%
0.8%
0.0%
0.0%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.4%
0.6%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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