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Crowne Health Care Of Montgomery

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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Lynne Burford
    ★★★★★ a year ago

    My mother spend 21 days at Crowne after a stroke. We were very happy with her level of care. The staff is pleasant and caring. Mother loved the food and her room (private). No, it is not the Ritz but is as good as rehab gets, in my opinion. We have nothing but good things to say about her stay there.

  • William Smith
    ★★★★★ a year ago

    The director of nursing was rude to me about my Mother 2 days before Christmas. We had 12 inches of rain on Christmas Eve. The 3rd hall flooded as a result I wasn't able to see her until late Christmas Day . She was alone in Rehab much of the holiday I had promised her if she went to rehab I'd be with her and she wouldn't be alone . We were both miserable. Other than the Director of Nursing there were some Great people. The Case Managers were extremely nice & kind . It ment so much after being treated like a 60 year old child by the toxic Director of Nursing . Needless to say my Mother refused to stay and was rehospitalised in less than 3 weeks with similar issues.

  • susan smith
    ★★★★★ 2 years ago

    My mother is a resident at Crowne and she is VERY HAPPY! I have been so pleased with her care. She is loved, well taken care of, she has her TV and her own land line phone in her room! She can call me when ever she wants and her friends and family can call anytime as well. There are activities for all of the residents, the staff really cares.

  • A Google User
    ★★★★★ 7 years ago

    I don't know how anyone could write a good review of this facility. I have been to a number of nursing homes and assisted living facilities and this was the absolute worst. The bldg is old and terribly depressing - institutional care at its worst. The halls are jam-packed with residents sitting in wheelchairs. The smell is the worst. The rehab room was so crowded - it was the size of a resident's room stuffed w/20 or so residents trying to do rehab. I think they were building a new rehab room, though. The care was mediocre. I had to pay for my parent to have round-the-clock private nurses to sit with my parent during the time there b/c I couldn't trust the staff would do the work. They probably are overwhelmed in their defense, but the management has this place set up w/way too many patients (I assume it accepts Medicaid) and it's a health and safety nightmare. DON"T LEAVE YOUR LOVED ONES HERE! If you do, find somewhere else soon and in the meantime, check on them every day at different times of the day!

  • Jan Nixon
    ★★★★★ a year ago

About Crowne Health Care Of Montgomery

General Information

Legal Business NameCrowne Health Care Of Montgomery, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 12, 1987 (31 years)
Capacity185
Residents170
Percent Occupied92%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Crowne Health Care Of Montgomery

Crowne Health Care Of Montgomery
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Alabama Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 20, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionMake sure that special or therapeutic diets are ordered by the attending doctor.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

November 10, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Crowne Health Care Of Montgomery require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 25min
ReportedExpected
CNA
1hr 10min
40min
ReportedExpected
LPN
30min
60min
ReportedExpected
RN
4hr 30min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.0%
97.5%
97.5%
97.5%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.3%
100.0%
100.0%
100.0%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
36.7%
39.2%
36.5%
31.6%
41.1%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.0%
29.5%
26.2%
27.7%
29.7%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
4.8%
4.9%
4.7%
7.0%
15.1%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents whose ability to move independently worsened
19.9%
15.9%
13.8%
11.8%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who received an antipsychotic medication
7.5%
7.4%
14.8%
10.7%
12.6%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents whose need for help with daily activities has increased
6.6%
6.0%
7.5%
9.6%
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who self-report moderate to severe pain
7.1%
11.6%
9.4%
10.7%
7.9%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who lose too much weight
15.8%
16.0%
19.0%
17.9%
5.6%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of high risk long-stay residents with pressure ulcers
0.7%
0.7%
1.4%
0.0%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who have depressive symptoms
2.9%
2.7%
1.4%
2.7%
4.1%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents with a urinary tract infection
2.8%
1.4%
2.1%
2.7%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents experiencing one or more falls with major injury
0.9%
1.8%
2.8%
2.5%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

91.3%
91.4%
89.2%
87.7%
82.0%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.7%
83.0%
83.0%
83.0%
79.9%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
41.8%
48.5%
53.2%
61.8%
55.4%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents who made improvements in function
20.4%
16.4%
12.0%
9.6%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents who self-report moderate to severe pain
5.0%
2.1%
1.0%
2.4%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
1.0%
2.4%
1.4%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016AL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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