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Diversicare Of Montgomery

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Reviews
Overall Rating 1.8 / 5.0 ★★★★★

  • Lea McCall
    ★★★★★ a week ago

    My 91 yr old mom did not get adequate response to the call button to go to the bathroom on the 1st night. The same thing happened the second night. My family and I decided enough is enough. When we got there to get her, the staff member removed the IV without wearing gloves (we learned later) , no bandaid was applied to the exit site. I turned around from packing and saw blood running down moms arm. I had to request a bandaid, the respnse I received was "I'll see if I can find one". They finally brought the bandaid and I took it and put it on mom myself. No kind of assistance was offered as we were leaving so we sat mom on her walker and rolled her out. No one deserves that kind of treatment. There are some wonderful people there but not enough to cover the multitilude of problems.

  • sienna mist
    ★★★★★ 2 months ago

    This place sucks they absolutely need to shut their doors the food is garbage I found a bug in one of the residents food. It got so bad that I heard one of the employees was saying that their was a rat in the facility and that they had to move the residents out of that same room where they'd reside I wouldn't send my dead dying dog here the management is horrible and very snotty the employees have attitudes and be looking like as if they don't want to do their job and have a horrible attitude that place sucks and they need to shut their doors so that the residents who reside their already would be in a happier environment I talked to one specific resident here she told me that they don't go on outings and that she gets tired of not doing anything she really needs some excitement she was telling me that she feels like shess in prison it's sad I would give this rating a 0 and they don't deserve that.

  • Heather Dodson
    ★★★★★ 7 months ago

    Absolutely horrible. My grandmother was there for 5 days and they brought her home looking like she had been in a horrific car accident. She is black and blue, swollen face and is so sore. She went from eating and talking normal to being fed liquid morphine and fluid by IV. She's so scared. I don't know what they did to her but something happened. This place is trash and will basically kill your loved one...do NOT send them there! Editing to add that my grandmother passed away just a few days after she returned home from this horrible place. She could not bounce back from whatever happened to her there. Diversicare needs to be shut down.

  • D B
    ★★★★★ 9 months ago

    My father has been here 5 days so far after hip surgery. INSIGNIFICANT therapy....only moved across room on walker ONCE. This is supposed to be a REHAB. They just leave him lying in bed. One night the broken bed table fell over on him and dumped a cold pitcher of water on him. He lay there freezing for over an hour before help would come...and that was only after dad called my sister and she called the office and woke them up. And the nurse was angry and not kind. I give 2 stars because there are two lovely ladies that do seem to care but they're only there on a couple of shifts. The food is like garbage.

  • Layla Jones
    ★★★★★ a year ago

    Worst place ever! Full of racist staff. These people have let my bed ridden mother lay in vomit knowing she cannot move. I have photo proof and I will go to the state. No one ever answers her call light or the phone. If you love your family member Do Not Send them here! !!

About Diversicare Of Montgomery

General Information

Legal Business NameDiversicare Of Montgomery LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 17, 1979 (39 years)
Capacity138
Residents99
Percent Occupied72%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Diversicare Of Montgomery

Diversicare Of Montgomery was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Alabama Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

January 5, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.

December 10, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
CManyPotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Diversicare Of Montgomery require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 60min
2hr 15min
ReportedExpected
CNA
40min
35min
ReportedExpected
LPN
50min
60min
ReportedExpected
RN
3hr 25min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.9%
96.2%
96.2%
96.2%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
82.1%
87.9%
100.0%
100.0%
93.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
62.1%
58.3%
36.4%
53.5%
42.7%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.8%
17.0%
12.5%
9.6%
29.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
26.5%
28.1%
17.0%
30.3%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents whose ability to move independently worsened
8.4%
4.9%
5.9%
6.1%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who received an antipsychotic medication
24.7%
29.8%
16.1%
25.0%
12.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents whose need for help with daily activities has increased
4.3%
10.0%
18.0%
11.0%
8.5%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who lose too much weight
9.0%
7.6%
10.1%
12.8%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of high risk long-stay residents with pressure ulcers
1.0%
0.0%
0.0%
0.0%
4.9%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who self-report moderate to severe pain
1.1%
0.0%
2.1%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who have depressive symptoms
1.1%
0.0%
0.0%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.9%
0.0%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents experiencing one or more falls with major injury
1.5%
0.8%
2.1%
1.6%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

72.3%
79.0%
88.2%
98.7%
83.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
46.7%
63.3%
63.3%
63.3%
81.4%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
63.8%
56.6%
62.1%
59.7%
62.2%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who made improvements in function
2.9%
0.0%
2.1%
0.0%
12.2%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
2.4%
2.5%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.8%
1.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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