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Aspire Physical Recovery Center Of West Alabama

  1. Skilled Nursing Home Facilities
  2. Alabama
  3. Northport Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • KeAngela Kennedy
    ★★★★★ in the last week

    The staff at this facility is very unprofessional. It is ran by Lpn's and RN's with no concern for the patient. No matter how many times you ring the call bell the nurses will not move to aid the care of the patient. My mother was told that her blood pressure was too high and that she could not have her PT done and in the same breathe they told her let's get a bigger cuff and recheck however never got around to rechecking her blood pressure. The food they serve is disgusted and no one should be allowed to eat the food. When I called only to speak with management or a lead I was told that there is no one for me to speak with not even a after hours number. My mother will be discharged from this place today and will never return. I advise that anyone considering this place rethink and find another facility. This was not my first choice for my mother however it was the only place with an open bed and I wanted to give them the opportunity to prove the rumors incorrect. My mistake for having a heart!

  • Johnathan Harlow
    ★★★★★ in the last week

    This place is very horrible my grandmother was here she fell out of bed they do not have bedrails. she also got a bedsore on her heel the nursing staff is a joke especially during the night they do not check on the patients I would NOT recommend this place for your loved ones. also the director vicki phillips is very unprofessional. also they tried to give my grandmother to much blood pressure medicine. Giving someone to much blood pressure medicine is like giving them a 10mg Valium. Also claimed she had dementia After giving her too much blood pressure medicine. my mother was a certified pharmacy technician so that blew that out the window. When we started asking questions they asked us to find another place. After discharge she ended up back at the hospital due to negligence. We are in the process of a lawsuit.

  • Elaine Renee Shepherd
    ★★★★★ 3 weeks ago

    Very upscale for the seniors Very Much like a 4 star Hotel

  • Teila White
    ★★★★★ 4 months ago

    I have been to many rehab. This one is horrible. The nursing staff is not worth talking to with question they do not know how to read reports or help with issues. The administration is horrible.They never follow through with what they say they are going to do. One person tells you one answer and another tells you a different answer. The beauty shop is a Joke. DO NOT GO THERE FOR ANY REASON.

  • Jessica Richardson
    ★★★★★ 8 months ago

    Beautiful, new facility, but terrible staff. Actual rehab staff was fine, nursing staff and the executive director were terrible. 83 yo patient post hip replacement received NO pain meds for 75 hours because their doc onsite wouldn't change her rx from PRN to scheduled. He was also in charge of her care so I couldn't go to her surgeon. She has dementia dx, she should never have been PRN to begin with. They tried to discharge after 10 days, told the sitter we hired instead of family she was to be discharged then lied and said the sitter misunderstood. When she was actually discharged, I saw the narcotic log really did have a pill count on that day and they didn't even bother reprinting the discharge papers-- it still had the earlier date. We opted for additional days of self pay and exec director said paperwork would take 3 days-- so we'd pay for rehab days and she wouldn't actually receive rehab? I filed negligent communication and negligent care with the state. I also filed 3 separate HIPAA violations, 2 of which were investiaged and found valid. I was released a MR by a nurse at discharge, separate from discharge papers, that I should have been asked to sign for. They communicated with the sitter more than us. Sitters are a bit of a grey area with HIPAA but we were clear from the start that they were never a replacement. It was just extra eyes because my grandmother moves quickly. She also doesnt react well to anesthesia and is more confused than usual. Last HIPAA violation was the worst. We'd received a handwritten invoice for the self pay days. I checked her out on a Sunday and came back Monday to get a true invoice. A finance person from Aspire's management company, NHS, was onsite doing an audit anyway. I learned that anyone there January-March 2017 that was self pay was overcharged-- Aspire increased rates without NHS approval and the printed invoice didn't match my hand written invoice. They refunded us and had to go back on everyone else too. The staff took about 10 min of calls and I was left alone in the finance office, during an audit, with hundreds of paper files and 2 open computers. Terrible staff. Don't send loved ones unless they're younger and can fend for themselves. They were awful with dementia patients and exec director is an idiot. She admitted zero medical certifications, but serves as director, quality improvement and privacy officer. She refused to take my complaints and follow procedure, I had to go over her head. She also said "two days of rehab will not make a difference to your grandmother-- she'll never get out of bed on her own again." This was questioning why we were paying for rehab days without her receiving rehab. State had one year to review claims and sided with Aspire in our case-- they were not found willfully negligent. I maintain they were negligent or at the very least did not meet standards of good care.

About Aspire Physical Recovery Center Of West Alabama

General Information

Legal Business NameAspire Physical Recovery Center Of West Alabama, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 8, 2016 (3 years)
Capacity75
Residents50
Percent Occupied67%
Program ParticipationMedicare
Resident And Family CouncilsNone
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Aspire Physical Recovery Center Of West Alabama

Aspire Physical Recovery Center Of West Alabama was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Alabama Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C
Aspire Physical Recovery Center Of West Alabama has not received any fines, complaints, or inspection problems in the last 3 years.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Aspire Physical Recovery Center Of West Alabama require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 15min
2hr 35min
ReportedExpected
CNA
1hr 35min
50min
ReportedExpected
LPN
1hr 45min
1hr 45min
ReportedExpected
RN
6hr 35min
5hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

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93.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
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93.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
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42.7%
Q4 2016Q1 2017Q2 2017Q3 2017AL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
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29.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
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15.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
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18.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
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12.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
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8.5%
Q4 2016Q1 2017Q2 2017Q3 2017AL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
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5.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
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4.9%
Q4 2016Q1 2017Q2 2017Q3 2017AL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
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1.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
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3.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
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3.3%
Q4 2016Q1 2017Q2 2017Q3 2017AL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
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1.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
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0.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.3%
99.6%
96.4%
91.7%
83.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
-
97.1%
97.1%
97.1%
81.4%
Q4 2016Q1 2017Q2 2017Q3 2017AL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
61.8%
68.9%
73.0%
74.1%
62.2%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who made improvements in function
34.0%
35.8%
35.1%
35.6%
12.2%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who self-report moderate to severe pain
0.9%
0.8%
0.5%
0.3%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who newly received an antipsychotic medication
0.2%
0.1%
0.1%
0.1%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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