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Canterbury Health Care Facility

  1. Skilled Nursing Home Facilities
  2. Alabama
  3. Phenix City Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • William Hammonds
    ★★★★★ 4 months ago

    Thank you for caring for my mom, Pearl. She is happy at Canterbury, and I see your hard work with the residents. I pray that God continue to bless Canterbury, the residents and staff.

  • Bertha Mills
    ★★★★★ 8 months ago

    Very unprofessional... will be contacting the BBB on this facility and they need to be investigated ASAP!! If you love your family member make sure you don't send them here! The staff smokes drugs in the facility and tries to lie and blame family members.. not diabetic friendly and should be shut down!! They only want money! The rehab is horrible and isn't helping anyone recover! 0 needs to be an option!

  • Valerie Clay
    ★★★★★ 7 months ago

    Worst facility!!!!!!My family member was not given the medical equipment, medications, etc... needed for care. We had to make arrangements to get her out of there in less than 24hours!!! I would prefer to give them a 0 but it's not an option! I've placed several calls to the director so that he/she would be aware of what took place and the delay we had to go through to get medications afterwards.... She was sent home with no medications!!! However,I haven't received a call back!!!

  • Carolyn Butts
    ★★★★★ 7 months ago

    Being a Virgo, I am highly critical. However, the staff at this nursing home are amazing people, I am so glad that my loved one is cared for by compassionate staff. The receptionist is burnt out

  • Angela Albertson
    ★★★★★ 10 months ago

    The nurses and rehab technicians are the best. This facility has saved my Mothers life. The nurses go above and beyond to help my Mother and the Family as we have had to adjust to her being here. They are so friendly as I am in there at all hours visiting and checking on my MotMot.

About Canterbury Health Care Facility

General Information

Legal Business NameDiversicare Leasing Corp.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 28, 1983 (37 years)
Capacity137
Residents114
Percent Occupied83%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Canterbury Health Care Facility

Canterbury Health Care Facility was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Alabama Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 15, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$13,627 fine

May 18, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

April 13, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

February 25, 2016 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$191,653 fine

October 30, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$4,876 fine
---Fine$4,550 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Canterbury Health Care Facility require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 25min
ReportedExpected
CNA
1hr 15min
40min
ReportedExpected
LPN
45min
1hr 5min
ReportedExpected
RN
4hr 30min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

23.1%
42.6%
42.6%
42.6%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
93.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
38.6%
34.1%
48.8%
64.7%
42.7%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
26.5%
27.6%
25.8%
22.7%
29.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
10.4%
8.3%
17.7%
20.6%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents whose ability to move independently worsened
13.5%
14.0%
20.2%
19.4%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who received an antipsychotic medication
9.1%
6.5%
19.0%
22.1%
12.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents whose need for help with daily activities has increased
8.8%
4.3%
7.7%
11.5%
8.5%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who lose too much weight
0.0%
1.1%
1.2%
0.0%
4.9%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who self-report moderate to severe pain
4.8%
3.8%
5.1%
12.1%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
1.0%
1.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who have depressive symptoms
0.0%
2.2%
0.0%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents with a urinary tract infection
3.8%
3.2%
1.0%
2.0%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents experiencing one or more falls with major injury
0.8%
1.8%
0.0%
0.0%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
1.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.3%
100.0%
100.0%
94.7%
83.6%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
48.7%
52.0%
52.0%
52.0%
81.4%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
72.6%
59.8%
56.3%
57.7%
62.2%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who made improvements in function
1.8%
4.0%
6.7%
2.0%
12.2%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who self-report moderate to severe pain
3.0%
2.8%
2.8%
0.0%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
0.4%
0.4%
0.4%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017AL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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