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Highland Healthcare And Rehabilitation Center

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  4. Bella Vista
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Joyce Evelyn Kelley
    ★★★★★ 4 months ago

    A great place. They take good care of my hubby. I feel comfortable about him being there without me. It's nice and clean open light and airy. Downside is It takes me 25 min. to get there. I'd like him closer to me so I don't have to hunt for a ride.

  • Frances Adams
    ★★★★★ 5 months ago

    Very rude to my Mom. Always telling her she HAD to do rehab when she could barely move. Gave her too much medication and wouldn't answer her pages so she could be helped to the bathroom. Developed a severe urinary tract infection and back to the hospital again!

  • shea obrien
    ★★★★★ 10 months ago

    The facility has had bed bugs for at least half of the 2016 year. They have been secretly covering it up and spraying while remaining in operation and not informing their residents and customer families. Employees started reporting about having them and now the facility is paying for extermination units to go to employwe houses and treat their houses, in an attempt to stay out of a lawsuit and out of the public eye/news/state officials. This is factual. The current date is 12/8/2016 they should be shut down for this.

  • One Saint Gaming
    ★★★★★ 7 months ago

    Great place! 5 start facility too

  • A Google User
    ★★★★★ 5 years ago

    I went to visit my grandmother, and found not only was everyone friendly and nice, but they were very attentive to all the residents, and the cna that was assigned to my grandmother treated her like she was his own grandmother. It made me feel as comfortable as any one can be intrusting the care of someone you love in the hands of non family members.

About Highland Healthcare And Rehabilitation Center

General Information

Legal Business NameHighlands Health LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 27, 2004 (14 years)
Capacity90
Residents68
Percent Occupied76%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Highland Healthcare And Rehabilitation Center

Highland Healthcare And Rehabilitation Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arkansas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 27, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
BSomePotential for Minimal HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Highland Healthcare And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 40min
2hr 45min
ReportedExpected
CNA
60min
35min
ReportedExpected
LPN
45min
60min
ReportedExpected
RN
5hr 25min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.4%
96.8%
96.8%
96.8%
96.1%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
94.6%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
55.2%
54.8%
50.0%
40.7%
37.7%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.2%
24.1%
25.9%
19.0%
25.8%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.8%
7.5%
4.5%
7.3%
15.8%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents whose ability to move independently worsened
3.4%
3.2%
1.6%
3.3%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who received an antipsychotic medication
3.6%
0.0%
8.6%
14.0%
15.4%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents whose need for help with daily activities has increased
3.3%
1.5%
1.3%
0.0%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who self-report moderate to severe pain
6.9%
9.7%
8.1%
3.4%
6.5%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who lose too much weight
2.0%
0.0%
3.7%
6.0%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of high risk long-stay residents with pressure ulcers
3.6%
1.8%
0.0%
3.4%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who have depressive symptoms
8.6%
12.9%
14.5%
8.6%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents with a urinary tract infection
5.1%
4.8%
6.5%
3.3%
4.3%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.5%
1.7%
0.0%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
100.0%
100.0%
100.0%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.9%
96.5%
96.5%
96.5%
77.2%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
64.2%
52.6%
53.0%
60.3%
64.2%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents who made improvements in function
21.7%
24.2%
21.0%
26.0%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.6%
0.7%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents with pressure ulcers that are new or worsened



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