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Ozark Health Nursing And Rehab Center

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • ★★★★★ a week ago

    Had surgery on my hand at this facility. All aspects of the care provided was excellent, and superior. They made the treatment from a horrible wreck a wonderful experience, comforted me, and gave me hope that it will all be all okay. Thank you Dr. Henry Wallace and your staff for putting me together again, and for your true concern for my well being.

  • ★★★★★ 2 months ago

    I was worried after seeing other reviews, but I needed to have my two year old son seen quickly. Our experience in the ER was nothing like the reviews. They were patient and compassionate. They checked nearby pharmacies, as we're not from the area, then took care of the prescription when they found all others were already closed. They even brought him a stuffed monkey to try to calm him down.

  • ★★★★★ 3 months ago

    These reviews reference emergency room and other things that actually are at the Ozark health center hospitsl, NOT the specialty clinic. I agree with most of what they say about hospital emergency care, but the Specialty clinic is totally different. It gives specialty doctors a place in Clinton to see patients from here, rather than having us make that long, tiresome trip to Little Rock. We are SO appreciative of their care, and it is quality care! My only reason for 4 stars, not 5 is the waiting room wait times are often long, BUT not nearly as long as a round trip to Little Rock. We are SO thankful they come here. And as the long wait times are usually due to their individual attention to us all, I'm going to change my rating to a 5.

  • ★★★★★ in the last week

    We were told by the staff that this is not a hospital. And they made that clear with being rude and uncaring. They DO NOT care for people.

  • ★★★★★ 8 months ago

    I love how friendly and knowledgeable the people are in the wound care area!

About Ozark Health Nursing And Rehab Center

General Information

Legal Business NameOzark Health, Inc
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 25, 2006 (11 years)
Capacity118
Residents86
Percent Occupied73%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Ozark Health Nursing And Rehab Center

Ozark Health Nursing And Rehab Center
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arkansas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 14, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
ESomePotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
ESomePotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.

August 1, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$11,830 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Ozark Health Nursing And Rehab Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 45min
2hr 30min
ReportedExpected
CNA
1hr 15min
35min
ReportedExpected
LPN
30min
50min
ReportedExpected
RN
5hr 30min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
97.6%
97.6%
97.6%
96.1%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.4%
93.3%
85.7%
91.9%
94.6%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
60.0%
54.1%
56.1%
65.1%
37.7%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.8%
26.2%
22.5%
22.4%
25.8%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who received an antianxiety or hypnotic medication
25.6%
33.9%
15.6%
32.7%
15.8%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents whose ability to move independently worsened
8.1%
16.4%
14.5%
9.6%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who received an antipsychotic medication
18.5%
15.9%
14.1%
23.8%
15.4%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents whose need for help with daily activities has increased
16.8%
12.3%
28.5%
18.4%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who self-report moderate to severe pain
6.6%
9.3%
9.5%
4.1%
6.5%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who lose too much weight
5.4%
5.5%
3.8%
3.8%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of high risk long-stay residents with pressure ulcers
8.0%
5.6%
15.1%
7.1%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who have depressive symptoms
6.6%
14.7%
2.7%
6.8%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents with a urinary tract infection
3.9%
4.0%
7.8%
5.4%
4.3%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents experiencing one or more falls with major injury
5.0%
4.7%
4.5%
7.1%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

73.6%
65.8%
62.5%
57.9%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.0%
92.0%
92.0%
92.0%
77.2%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
64.6%
-
64.2%
Q4 2015Q1 2016Q2 2016Q3 2016AR
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
45.7%
48.8%
50.0%
34.1%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents who self-report moderate to severe pain
3.8%
0.0%
0.0%
0.0%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents who newly received an antipsychotic medication
2.6%
1.7%
0.0%
0.0%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents with pressure ulcers that are new or worsened



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