Search for Skilled Nursing by ZIP Code:  :

Heritage Of Hot Springs Health And Rehab

  1. Home
  2. Skilled Nursing Home Facilities Directory
  3. Arkansas (AR)
  4. Hot Springs
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By clicking, you agree to the terms and conditions of our privacy policy. You also consent that we can reach out to you using a phone system that can auto-dial numbers. Your consent is not required to use our service.

Search for nursing homes in your area

ZIP:

Reviews
Overall Rating 1.4 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    I work there briefly it's a family affair they are racist place to work lies to cover the white employees very sorry group of people people work here smoke weed smelling like dope administrator is aware don't care about people house there if see did she would not rehire same people to work there I would recommend this place be closed asap

  • ★★★★★ 11 months ago

    Please, for the love of God, do not bring your loved ones here. The "care takers" will leave them to rot while they gossip and play on their phones. 1st day my grandfather was here it took 4+ hours to get a room (AFTER leaving the ER with him and getting approval for a room) and never got fed in that time period! We filed a grievance (which took another few hours).. Day 2, we realized that these people were aboslutely being neglected after somebody cried for water for 20 minutes... then was told "NO. You'll get some with lunch".. which was served AT LEAST AN HOUR later. When we took him out to go somewhere more reliable, they claimed his clothes were being "washed".. nearly a week later THEY STILL CAN'T FIND THEM. I just stood there for an hour waiting for them to find them after they said they would be ready waiting for us.. turn to the left and see a man wearing my grandfathers sweatpants. The entire time I waited, the care giver was activating a mans cell phone for him, while patients soiled themselves and cried for help in the next room. NOBODY WAS WITH THESE PATIENTS. After an hour of watching these poor souls look at me with misery and despair in their eyes, I was asked to leave and come back to get the clothes because they simply cannot find them. If you have any love for your family member, I am BEGGING you not to let them live the last of their days here. This place needs to be shut down and half of the staff needs to be imprisoned. I WILL be filing a second grievance!

  • ★★★★★ a year ago

    Worst place ever! I wish I could give no star's. The CNA's and nurses are lazy and don't care. Most of the people there do drugs. State is always called on this place! Worst place ever. Needs to be shut down.

  • ★★★★★ a year ago

    I wish they had a - star Never let your love one go to this place. they over medicate the patients . they are mean and if you remove your love one they will not refund your money the is due

  • ★★★★★ 5 years ago

    Worse place that I have ever seen! Look around good! Do not place your loved ones there! They should put cameras in every room, and every area, they would find out that they wouldn't want there dog to stay there! And the food is like slop.....

About Heritage Of Hot Springs Health And Rehab

General Information

Legal Business NameHeritage Of Hot Springs Holdings LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsYes
First Accepted MedicareNovember 1, 1984 (33 years)
Capacity152
Residents116
Percent Occupied76%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Heritage Of Hot Springs Health And Rehab

Heritage Of Hot Springs Health And Rehab
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arkansas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Note that this facility has changed ownership within the past 12 months.

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 4, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

July 8, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

February 11, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
ESomePotential for HarmComplaintProvide housekeeping and maintenance services.
CManyPotential for Minimal HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

October 16, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
ESomePotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionReview or revise the resident's care plan after any major change in physical or mental health.
BSomePotential for Minimal HarmHealth InspectionProvide housekeeping and maintenance services.

August 27, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmComplaintProvide housekeeping and maintenance services.

May 22, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
ESomePotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

March 27, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
BSomePotential for Minimal HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

December 12, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
DFewPotential for HarmComplaint+InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Heritage Of Hot Springs Health And Rehab require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 5min
ReportedExpected
CNA
55min
30min
ReportedExpected
LPN
25min
45min
ReportedExpected
RN
4hr 5min
3hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.1%
93.3%
93.3%
93.3%
96.1%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
96.9%
99.1%
96.4%
94.6%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
34.6%
41.5%
32.0%
22.0%
37.7%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of low risk long-stay residents who lose control of their bowels or bladder
30.6%
43.6%
34.6%
37.7%
25.8%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who received an antianxiety or hypnotic medication
28.4%
11.1%
32.7%
29.4%
15.8%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents whose ability to move independently worsened
51.5%
52.2%
52.1%
50.6%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who received an antipsychotic medication
17.9%
24.2%
37.5%
32.1%
15.4%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents whose need for help with daily activities has increased
5.0%
4.0%
1.3%
4.1%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who self-report moderate to severe pain
5.4%
7.2%
5.6%
2.7%
6.5%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who lose too much weight
6.5%
7.0%
8.2%
7.5%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of high risk long-stay residents with pressure ulcers
1.2%
11.1%
0.0%
1.0%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who have depressive symptoms
2.2%
0.0%
2.8%
4.5%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents with a urinary tract infection
10.9%
7.1%
5.6%
2.7%
4.3%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents experiencing one or more falls with major injury
5.4%
1.1%
1.6%
1.5%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.9%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

61.9%
82.9%
83.0%
79.5%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
69.1%
75.6%
75.6%
75.6%
77.2%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
64.2%
Q4 2015Q1 2016Q2 2016Q3 2016AR
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
16.7%
20.0%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016AR
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016AR
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
2.2%
2.1%
0.0%
0.0%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places