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Quapaw Care And Rehabilitation Center LLC

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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • ★★★★★ 2 weeks ago

    Very nice facility. My daughter-in-law works here

  • ★★★★★ a year ago

    Do NOT send your loved one here. They do NOT refresh their water here. The meals are never served in a timely manner. On Monday, they were supposed to eat at noon. They didn't get their trays in the dining room until 1:10 PM. They do NOT check on your loved one. They will sit for hours and no one notices. By late afternoon, they will all smell, have urine under their chairs. It's a sad sad situation. They will TELL you how much they care and how much they will do to help you out. They do not. We were there for four days. No one came in to check on dad. He sat all day in his depends. We would call them to come to put him to bed. They would come in and turn off the light and tell you they're busy and will be "right back". They don't come back. 20 minutes later we put the light back on and they come back and STILL cannot put him to bed. He's 92 years old. It's 8:30 at night and no one is doing their job. We walked in on THREE girls in his room, one sitting on his bed, the other two standing there, with NO patients in the room. The girl on the bed shot up and out of the room. Hmmmm, guess they shouldn't be having a pow wow in a client room that's EMPTY of patients. There's NO supervision of the aides and no one seems to have any type of routine that keeps their water fresh. Bottoms dry. Etc. I was told by the Social Worker that my Dad WILL fall because he doesn't listen and stay in his seat. I told her, my Dad WILL fall because NO ONE COMES WHEN YOU PRESS THE CALL LIGHT. Of course he tries to get up himself. There are chair and bed alarms going off all day. No one is checking to see if they're okay. They're SO used to the alarms, it's not an alarm anymore. This is unacceptable. UPDATE: Hazel just called me to say that I'm mistaken and that's NOT what she said. Interestingly, she's also telling me that my father PREFERRED to remain in the same clothes for two days at a time. He's in a diaper and was smelling of old urine. Really? You think that's what he would prefer? He's confused and is counting on YOUR facility to take care of him. You say he's an "impulsive" man who doesn't listen and tries to get up on his own. Again, we were trusting YOUR FACILITY to care for Dad. Of course he's going to try to go on his own. He had been doing that for 90 years! He doesn't understand that he's confused and doesn't know that anymore. He doesn't understand that he can hurt himself if he tries to get up on his own. That's YOUR job to help him. How dare you defend your stand rather than fixing the issues. Sure you should back your people, but your first job should be to protect your residents. That's not what I'm seeing.

  • ★★★★★ 7 months ago

About Quapaw Care And Rehabilitation Center LLC

General Information

Legal Business NameQuapaw Care And Rehabilitation Center LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1998 (20 years)
Capacity126
Residents109
Percent Occupied87%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Quapaw Care And Rehabilitation Center LLC

Quapaw Care And Rehabilitation Center LLC
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arkansas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 16, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth Inspection1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
ESomePotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

June 30, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintDevelop policies and procedures for influenza and pneumococcal immunizations.

November 13, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

July 24, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

November 26, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Quapaw Care And Rehabilitation Center LLC require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 5min
2hr 35min
ReportedExpected
CNA
50min
35min
ReportedExpected
LPN
25min
50min
ReportedExpected
RN
4hr 20min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

89.0%
95.1%
95.1%
95.1%
96.1%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
94.6%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
23.5%
27.8%
29.0%
42.3%
37.7%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.5%
24.4%
26.8%
26.3%
25.8%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who received an antianxiety or hypnotic medication
10.5%
16.4%
12.8%
9.2%
15.8%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents whose ability to move independently worsened
7.8%
13.8%
14.1%
15.1%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who received an antipsychotic medication
8.8%
16.0%
9.7%
8.6%
15.4%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
0.0%
0.0%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who self-report moderate to severe pain
4.5%
8.5%
8.2%
11.7%
6.5%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who lose too much weight
9.4%
5.8%
8.6%
10.3%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who have depressive symptoms
15.7%
20.2%
12.2%
10.6%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents with a urinary tract infection
4.4%
3.2%
4.0%
3.2%
4.3%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents experiencing one or more falls with major injury
1.1%
0.9%
0.8%
2.6%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
100.0%
100.0%
100.0%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
73.3%
96.7%
96.7%
96.8%
77.2%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
93.2%
88.6%
77.1%
84.6%
64.2%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents who made improvements in function
0.0%
1.6%
0.0%
0.0%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents who self-report moderate to severe pain
5.4%
3.1%
0.0%
1.4%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents with pressure ulcers that are new or worsened



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