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Springdale Health And Rehabilitation Center

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Reviews
Overall Rating 1.8 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    My cousin, who is paralyzed, was not cared for properly in this place. Her colostomy bag burst because it had not been changed as needed.

  • ★★★★★ 2 years ago

    My mother was in Springdale Health and Rehab Dec 2012-Mar 2013. This place was absolutely wonderful to her. The staff was very compassionate to her and my family. They were always there when someone needed them and provided great care to her. I have seen several facilities over time and this one was by far the best. The place was kept clean and very appropriate. Anytime I had concerns the staff was more than willing to assist with whatever the need was. My mother talked about how the staff treated her and was very nice to her. I would definitely recommend this facility to anyone who is needing a place for their loved one. My appreciation goes out to everyone at Springdale Health and Rehab for taking such great care of my mother.

  • ★★★★★ 2 years ago

    My loved one is dead, and he suffered for many hours at Springdale Health and Rehabilitation before getting sent to the hospital at our family's insistence, where he later died. He might be alive today if they had not blown him off as anxious and failed to recognize and give appropriate care in the face of a life-threatening development in his health. I have no interest in writing this review except to help other families and patients not go through what my loved one and our family suffered.

  • ★★★★★ 8 years ago

    I was scolded, by the marketing director, on arrival for visiting my father on his first day as I should know that I was not to visit for the first week. I was then asked very sternly if my father had "a problem" because he was cursing at the staff and was told that it wasn't appreciated. Then I sat as she talked to one employee about how terrible another employee did their job. My father has dementia, he has a problem or wouldn't need a nursing home. He had just lost his home and his family and was confused and anxious. I had never visited and didn't know the "rules". The facility is run down, furnishings are broken and stained. Some of his personal belongings disappeared the first day. The administrator is not nearly as friendly when you check out as when you check in. The director of nursing was kind and seemed compassionate. It was a very bad experience except for her and one other nurse who was a bit cool but at least not rude. Most of the staff seems very unhappy. Very bad experience.

  • ★★★★★ 5 years ago

    I did my clinicals for my CNA at this place and I wanted to cry for all the residents here. This place is rundown, the staff was super rude, and unhelpfull. These people dont care about the residents all they care about is the paycheck. I dont recommend this place.

About Springdale Health And Rehabilitation Center

General Information

Legal Business NameNorthport Health Services Of Arkansas, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 17, 1991 (26 years)
Capacity140
Residents107
Percent Occupied76%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Springdale Health And Rehabilitation Center

Springdale Health And Rehabilitation Center
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arkansas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 28, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
ESomePotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

May 12, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintGive each resident enough fluids to keep them healthy and prevent dehydration.

August 7, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmHealth InspectionMake sure that all required doctor visits are made personally.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Springdale Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 15min
2hr 45min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
25min
60min
ReportedExpected
RN
4hr 30min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
90.7%
90.7%
90.7%
96.1%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.9%
87.1%
84.6%
86.1%
94.6%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
54.5%
76.9%
73.7%
75.0%
37.7%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of low risk long-stay residents who lose control of their bowels or bladder
34.7%
35.4%
39.6%
43.0%
25.8%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.4%
10.7%
7.6%
20.2%
15.8%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents whose ability to move independently worsened
17.9%
17.4%
22.5%
19.8%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who received an antipsychotic medication
28.1%
12.6%
6.7%
0.0%
15.4%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents whose need for help with daily activities has increased
1.2%
3.7%
5.9%
3.4%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who self-report moderate to severe pain
5.3%
10.1%
13.7%
8.0%
6.5%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who lose too much weight
4.7%
4.5%
2.2%
4.7%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of high risk long-stay residents with pressure ulcers
1.1%
3.2%
2.0%
2.2%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who have depressive symptoms
4.1%
12.1%
5.9%
8.0%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents with a urinary tract infection
5.1%
2.0%
0.0%
1.0%
4.3%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents experiencing one or more falls with major injury
4.0%
4.0%
3.6%
3.7%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents with a catheter inserted and left in their bladder
2.0%
2.0%
2.9%
4.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

78.8%
63.6%
67.5%
69.6%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.2%
72.7%
72.7%
72.7%
77.2%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
64.2%
Q4 2015Q1 2016Q2 2016Q3 2016AR
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
6.5%
30.0%
20.7%
28.9%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
4.2%
0.0%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016AR
Percentage of short-stay residents with pressure ulcers that are new or worsened



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