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The Legacy Rehab & Care Center

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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • John Davis
    ★★★★★ 3 weeks ago

    I found the staff dedicated and if it was easy to find fault then my pain overshadowed wisedom. Good Job Thanks

  • Bree Rohde
    ★★★★★ 8 months ago

    Seen first hand. Severely understaffed - I've heard they fake names on the chart when state comes in. They will even through staff onto the day state comes in but every other day there's less than the state minimum on shift. Dietary is awful - thank god they got rid of the cook who burned or undercooked food (still frozen) but relay terrible working shifts (dietary severely understaffed) Known for being late for picking up residents from WARMC. Some staff will let residents eat food from lunch when it's clearly dinner time. Everyone in town knows not to go here or work here because the management doesn't care about its employees. Do yourself a favor and go somewhere else. Thinking about River Gardens? Think again. They're the same company and swap staff back and forth. Grandfather was left in his bed for nearly two weeks without anyone moving him because he cried of pain. What did they do for him? Nothing! When we finally came to visit him (my mom was working) to get him ready for PT, he couldn't stand. It was unheard of of because my grandfather walked just fine. Found out he had cried in pain every time they moved him. Had him checked by a doctor. They popped his hip out of place while helping him back in bed and didn't bother to get ANYONE to check why he was in pain. Took him to the hospital for surgery since the hip had been out so long but by the time they did surgery, he had been in so much pain the past two weeks that he passed away.? Shame on you all for being so uncaring to your residents! Even still today! SHORT: Any hardworking staff never stay. Why? They can't stand to see the residents mistreated while management turns their nose away. If you don't want your heart broken, take your family somewhere safer. PLEASE!

  • Garaidh Ainsley
    ★★★★★ 3 months ago

    This place is a DUMP.. out dated everything and with exception of a very few ..the staff is RUDE and disrespectful to the patients.. just because its state funded doesn't mean they have to run it like a concentration camp.. if you care about your loved ones at all DO NOT TAKE THEM HERE!!.. Ive also made a formal complaint to the state , medicare and have a call into the media..

  • Mina Akbari
    ★★★★★ 2 months ago

    I used to work here they are understaffed and under paid for what they do they should be shut down

  • K. Cox
    ★★★★★ 5 months ago

    Great rehab facility, all the people treat you with the upmost of respect.

About The Legacy Rehab & Care Center

General Information

Legal Business NameSilver Ridge Management Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 8, 1985 (33 years)
Capacity120
Residents83
Percent Occupied69%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Legacy Rehab & Care Center

The Legacy Rehab & Care Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arizona Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 21, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
ESomePotential for HarmHealth InspectionEnsure that residents receive proper treatment and assistive devices to maintain their vision and hearing.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Legacy Rehab & Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr
2hr 35min
ReportedExpected
CNA
1hr 20min
45min
ReportedExpected
LPN
25min
1hr 10min
ReportedExpected
RN
4hr 45min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

99.0%
100.0%
100.0%
100.0%
95.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
96.1%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
65.6%
69.0%
68.2%
70.0%
57.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.5%
18.6%
14.5%
24.1%
22.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who received an antianxiety or hypnotic medication
34.7%
26.3%
22.3%
6.7%
18.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents whose ability to move independently worsened
19.7%
17.2%
18.5%
16.1%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who received an antipsychotic medication
20.0%
21.7%
19.7%
17.9%
13.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents whose need for help with daily activities has increased
1.6%
1.5%
4.8%
2.8%
9.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who self-report moderate to severe pain
16.7%
9.0%
16.4%
10.9%
6.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who lose too much weight
7.5%
7.0%
13.0%
10.2%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of high risk long-stay residents with pressure ulcers
1.4%
1.6%
0.0%
0.0%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who have depressive symptoms
9.0%
7.5%
4.5%
1.5%
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents with a urinary tract infection
2.5%
2.9%
1.4%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents experiencing one or more falls with major injury
5.4%
2.6%
0.0%
0.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.0%
98.8%
98.9%
97.2%
89.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.6%
98.1%
98.1%
98.1%
86.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
66.3%
60.9%
66.9%
74.1%
61.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who made improvements in function
6.2%
6.1%
8.3%
13.1%
17.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who self-report moderate to severe pain
6.3%
4.6%
3.5%
4.7%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.4%
0.4%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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