Search for Skilled Nursing by ZIP Code:  :

Brookdale North Chandler

  1. Home
  2. Skilled Nursing Home Facilities Directory
  3. Arizona (AZ)
  4. Chandler
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By clicking, you agree to the terms and conditions of our privacy policy. You also consent that we can reach out to you using a phone system that can auto-dial numbers. Your consent is not required to use our service.

Search for nursing homes in your area

ZIP:

Photos

Photo Attributions:

Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • ★★★★★ a month ago

    We cannot say enough about the staff, the care they have provided our family member and the support they shown us. Our family member loves this care community. Her health and outlook on life has dramatically improved since she moved there. If you want a care community that "cares" about your family member and provides great services, you should consider Brookdale North Chandler.

  • ★★★★★ 3 months ago

    This facility is hit or miss with the staff. Upon my mothers arrival they didn't have any sheets on the bed they weren't prepared. Once my mom got settled in it was on a weekend and we noticed that it took forever for my mother to get her medication or just anything she needed in general. I figured it was because of the weekend and maybe they had been short staffed. Well during the week my mom stayed there, that wasn't the case the staff always took forever. And sure some of the nurses and nursing assistants knew what they were doing but then there was a few who were a little clueless. A nurse asked my mother what medications she was on, and why she was at the facility....and I was thinking shouldn't they have known by looking at the medical history or something? Also some of the nursing staff would go against what the doctors told my mother. She had a wound on knee from surgery and the doctor had said that it should be covered and bandaged up at the time. And so a nurse or nurse assistant staff was called to get dressings and they kept telling my mother that her wound was fine without being bandaged up, even after the doctor said she needed to keep it covered. So I was a little hesitant trusting certain nursing staff. I will say I had no issues with the OT/PT staff that worked with my mother. They were on top of things and I felt confident that they gave my mother what she needed. Before placing a loved one here I would do more research to make sure this is an absolute fit. If you have options look at them first and then decide. I wish I had done that but I had no other choice. I'm glad my mother only stayed for a week and not any longer than that.

  • ★★★★★ a year ago

    My mom is in the assisted living building and had been for 2 years. I have never seen such staff turnaround in my life. These men and women living there finally get familiar with the care givers and then they move them. We have strict instructions for my mother and at least once a week I have to "remind" the care givers and complain at the office. Between my sister and I, we are there 4 to 6 days a week. We, the nurses and physical therapists even leave written signs by her bed and they don't follow them. They leave food on my mom's nightstand for hours, she needs assistance eating therefore just waits till someone can find time to feed her. By then the food is cold and my mom is starving. They are very short staffed. There have been multiple times where I have gone to visit my mom during the day and can't fine ANYONE! My mother's sink in her room has been leaking for 2 months. Mold started to grow underneath her sink. I had to check on the work order 3 times. Finally the head of maintenance went to look and ordered her the correct parts. It's been 2 weeks since that update and still not fixed. We are looking to move my mom now. After a year of broken promises and unreliable staff, we have had it. Oh and my mom's personal belongings disappear quite often. Do NOT send your aging mother or daughter here!!!! At least not to the Assisted Living building....Can't comment on the independent living or the Care Facility.

  • ★★★★★ 3 months ago

    Been a long term patient here for 3 years, rules and staff harsh. Wait time when in need of something anywhere from a few minutes to 1hour. Service was not the greatest, wouldn't recommend this facility for long term care if you want things done a certain way

  • ★★★★★ 10 months ago

    Awful care for my father. We were in the independent living and the assisted living with bad service and care. He fell and broke his back and they never called me, they ignored his needs, never showered him and for $4500 a month gave him a small bedroom that was more like a mental facility. The 'care' is more about medication management than anything. The turn over is bad and his phone and $1000 went missing. It's the walmart of care facilities and I would never put anyone in a Brookdale again.

About Brookdale North Chandler

General Information

Legal Business NameArc North Chandler, LLC
Ownership TypeFor Profit - Individual
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 6, 1998 (19 years)
Capacity66
Residents46
Percent Occupied70%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Brookdale North Chandler

Brookdale North Chandler
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arizona Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 21, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.

January 23, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Brookdale North Chandler require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 30min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
1hr 5min
1hr
ReportedExpected
RN
4hr 50min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.9%
90.6%
90.6%
90.6%
95.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.9%
100.0%
100.0%
100.0%
96.1%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
57.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.4%
25.9%
18.5%
18.2%
22.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.2%
-
21.7%
-
18.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
6.2%
16.7%
12.9%
21.4%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who received an antipsychotic medication
16.0%
18.5%
7.7%
14.3%
13.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
0.0%
0.0%
9.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who self-report moderate to severe pain
9.4%
0.0%
6.5%
0.0%
6.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who lose too much weight
7.7%
3.8%
11.1%
12.0%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who have depressive symptoms
3.1%
0.0%
0.0%
3.6%
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents with a urinary tract infection
6.2%
0.0%
0.0%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents experiencing one or more falls with major injury
4.9%
2.5%
0.0%
2.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.3%
97.1%
97.8%
97.9%
89.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.4%
93.6%
93.6%
93.6%
86.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
40.9%
48.9%
60.5%
55.4%
61.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who made improvements in function
1.8%
0.8%
0.0%
0.0%
17.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who self-report moderate to severe pain
1.1%
1.1%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.5%
0.5%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places