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Sante Of Chandler

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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • Debi Gotlieb Debi
    ★★★★★ 3 months ago

    The place is nice and clean. The PT and OT seemed to do a good job. There are a few downsides 1) It is almost impossible to get a person to call you back. I was calling and they would pick up the phone and hang up. I went in, sat in the lobby and watched to see what happened. She did answer in front of me. 2) Jennifer, the social worker is inept. If you are able to pin her down to talk to her her standard answer is either "I have a brochure for that" or "a telephone number for that". Her knowledge is extremely limited, so don't count on any help from them. I was very frustrated, until I finally realized she just doesn't have an understanding of what the clientele needs. She is not proactive and cannot help with anything. Look elsewhere for help. 3) The case manager is also inept. They explained that unless she did PT and OT, Medicare wouldn't pay and they would discharge her. But her pain from the breaks was horrific. Luckily, her doctor came in and changed the pain medication. She was able to tolerate the pain and make progress. Do not look to the case manager for any help. Look outside.

  • Debbie Sherman
    ★★★★★ a month ago

    My husband went here after colon surgery. We never had issue. It was very nice he came home few weeks later. I reccomend

  • Brittany Hoffman
    ★★★★★ 4 months ago

    My grandma is currently staying there and she has been through hell with this place. No one responds to her call button/light. They will leave her for hours stuck on a bed pan or in a chair. I have tried calling them and the phone keeps ringing then hangs up on me. I can't leave my job to go help her. staff is not nice to her. I get multiple calls a day from her stating how horrible this place is. DO NOT USE THIS PLACE!!!!!!

  • joshua galindo
    ★★★★★ 5 months ago

    Admin was nice to my aunt's face, who was there with my grandparents to make the transition easier. Whole story changed once she left and it was only my grandfather and grandmother. Grandpa suffers from dementia so is a flight risk. Staff was completely insensitive to him wanting to walk his room and check things out. Copped an attitude with my Grandma who's whole life revolves around caring for Grandpa. No patience for an elderly Vietnam veteran and his wife of 50+ years.. do not trust these people with your loved ones. Wish I could leave 0 stars.

  • Becky Plowden
    ★★★★★ a month ago

    Seems very nice, lots of attendants to work with, help the residents. Restaurant is great!!

About Sante Of Chandler

General Information

Legal Business NameSante Chandler LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 24, 2011 (6 years)
Capacity70
Residents66
Percent Occupied94%
Program ParticipationMedicare
Resident And Family CouncilsNone
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Sante Of Chandler

Sante Of Chandler
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arizona Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C
Sante Of Chandler has not received any fines, complaints, or inspection problems in the last 3 years.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Sante Of Chandler require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 30min
ReportedExpected
CNA
1hr 55min
45min
ReportedExpected
LPN
1hr 20min
1hr 35min
ReportedExpected
RN
5hr 55min
4hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
-
-
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95.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
96.1%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
57.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
22.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
18.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
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13.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
9.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
6.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.2%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.6%
97.7%
98.9%
97.9%
89.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.7%
95.0%
95.0%
95.0%
86.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
67.2%
68.0%
62.9%
64.1%
61.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who made improvements in function
19.4%
8.9%
8.3%
10.9%
17.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who self-report moderate to severe pain
1.2%
0.9%
0.6%
0.4%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.1%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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