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Life Care Center Of Paradise Valley

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • ★★★★★ 5 months ago

    Horrible experience for my grandmother. In the first night staff was rude and inconsiderate. Not caring at all about her needs. I would not recommend this place to anyone.

  • ★★★★★ a year ago

    Horrible Place Cafeteria smells so bad it made me gag! Bedroom smelled like urine. Bathroom was dirty Staff is not concerned for the well being of the patients. I definitely do not recommend this place.

  • ★★★★★ 7 months ago

    Never been here I do drive by here often landscaping looks nice

  • ★★★★★ a year ago

    Terrible place to send people; the whole staff do not treat people well; they do not do a good job of taking care of people in that facility. The nursing teams are not skilled professional and do not provide compassionate care and do not work closely with residents and their families to develop individualized treatment plan.

  • ★★★★★ a year ago

    Terrible place... The following complaint is in reference to my mother's stay at the Life Care Center of Paradise Valley, from March 25th, 2016 to April 14th, 2016. The complaint includes issues with the intake process, Physical Therapy, nursing, and overall lack of communication throughout the facility. As my mother's POA, and son, her overall stay at this facility was stressful. Instead of my attention being able to be placed entirely on spending time with my mother, my time was spent on addressing issues with my mother's needs, created by issues with staff at the facility. My mother was released on a Thursday morning, and Friday night, she was able to walk herself to bed, and put herself into the bed, with no assistance. While I am happy that my mother was able to do this, I also know that this does not mean that she is ready to be completely independent now. I'm also concerned about how much more progress she may have made with better attention, care, and encouragement. The first day that she arrived, she was afraid to walk on her own. She spent 20 days at the facility, and never did any type of walking with a walker outside of PT. Most of her time was spent lying in bed. I am more proud of my mother's resilience, and want to be somewhat independent, more than I am of the facilities work. But I do appreciate what they did to help her. Below, you will find my daily notes that I kept for the duration of her stay. I did my best to include names. The intent for my time spent at the facility was to visit my mother, not to walk around like a health care inspector. But at times I felt like one. I never thought that the notes would become this lengthy. But it became fairly apparent from the start that keeping accurate notes of any and all incidents, and interactions with staff, would become very important. Some things that concerned me were... - Number of times that I spoke with CNA's about her clothes, and who was responsible for washing them - That I never saw my mother with an actual nurse... they only spoke with her to give her her medications. - I never met with a doctor. - The signing of intake documents took a week to be done - That several of my requests for my mother's care were not followed, but I was told that they would be - The lack of communication between the staff, from one shift to the next; I stopped asking nurses for daily information about my Mom because it seemed futile. - The lack of communication between departments; CNA's and nurses not following up where PT left off. If progress is made during PT or OT, it is stifled once back in the care of the nursing staff. - The lack of communication within the PT department; information conveyed to the Head of PT, or other therapists, was not shared amongst them, or it was not carried out accordingly.

About Life Care Center Of Paradise Valley

General Information

Legal Business NameLife Care Centers Of America, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 2, 1987 (30 years)
Capacity210
Residents151
Percent Occupied72%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Life Care Center Of Paradise Valley

Life Care Center Of Paradise Valley
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arizona Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 1, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESomePotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint+InspectionProvide care by qualified persons according to each resident's written plan of care.
BSomePotential for Minimal HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

March 27, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.
ESomePotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionEnsure that residents are fully informed and understand their health status, care and treatments.
BSomePotential for Minimal HarmHealth InspectionGive residents a notice of rights, rules, services and charges.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Life Care Center Of Paradise Valley require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 40min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
45min
1hr 10min
ReportedExpected
RN
3hr 55min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.6%
100.0%
100.0%
100.0%
95.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
96.1%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
63.6%
66.7%
64.0%
73.2%
57.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.5%
20.7%
24.7%
19.6%
22.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who received an antianxiety or hypnotic medication
32.0%
27.6%
28.4%
26.2%
18.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents whose ability to move independently worsened
6.7%
6.0%
8.3%
10.2%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who received an antipsychotic medication
8.5%
8.9%
10.1%
11.4%
13.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents whose need for help with daily activities has increased
2.1%
1.8%
1.1%
3.0%
9.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who self-report moderate to severe pain
5.4%
2.4%
10.5%
9.1%
6.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who lose too much weight
2.4%
7.9%
3.9%
2.2%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who have depressive symptoms
1.1%
3.6%
0.0%
0.0%
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents with a urinary tract infection
2.2%
3.5%
3.5%
3.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents experiencing one or more falls with major injury
1.0%
2.3%
2.0%
4.1%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.5%
97.0%
97.4%
97.1%
89.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.1%
98.1%
98.1%
98.1%
86.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
54.4%
57.4%
62.4%
65.5%
61.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who made improvements in function
12.7%
14.0%
17.6%
16.0%
17.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who self-report moderate to severe pain
0.7%
0.7%
1.0%
0.7%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.2%
0.2%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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