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Maryland Gardens Care Center

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    Not a good place, Father loved it and the nurses especially Niki. Unfortunately they do not watch or follow through on incidents and my father passed away due to head trauma. Would not recommend this place to others. Would Hate to have anyone experience what we went through.

  • ★★★★★ 3 months ago

    Omg this place is bad for residents mostly and workers like the administrator/ supervisor Katie don't know her residents by name she never take the time to come out her office to know if the residents are ok Katie is so damm rude to her worker who been there for 10-15 years.. not to talk about their HR lady I believe the whole corporate is bad like one of the resident who was in room #7 falled my coworker and I try to helped her and she couldn't stand so we called for helped no one came to check her out that Saturday the next morning which was Sunday the poor lady got very bad so they have to call 911 and this company lied that one of the resident told em the lady fall at 3am Sunday morning that was sad we could say anything because they don't want to get in problem like even the paramedic knew they will lying with all the story like so if you love your mom and dad don't take them here Katie won't look after them she alway sitting in her office looking for the next person to blame when she know that no one want to stay they are careless over there. One of the late resident in room #12 same thing happen he fall from his wheelchair and we told the office they never checked on he until four days later and it was already late his hips was broken and end up Dead. Katie won't even help out if she have short staff she always say that she don't work after hours so only 2-3 staff with 42 residents and they expect their to do more while they pay less people who been there for 10-15 years still get pay $10-11 an hour when she hiring new people she starts them from $12-14. And they don't stay some of them will even leave durning training. I don't know how they place pass state income to think that they have someone in the state department. How can Katie expect 3 staff to look after 42 resident are you kindling me no water for her staff to drink we had to bring our own water everyday and when you call corporate they don't do anything about it like they hate people like me who have big mouth and can stand up for their salf so please if you don't want you mother and father or anyone to die fast don't go here go find somewhere nice.. oh they even have a staff working without document.. one of the med-tech used to drive resident to appointment one day she was texting while driving a resident, she almost crash but that resident hit her head and die and company never report this up to now they said that poor lady die from falling that why they don't drive their residents no more careless people at this Maryland Gardens like please look good before taking your family here.Steve Schumer was the only person that will take his take as a supervise to look after his residents and staff all the other are careless.. if say the residents need this oh the company don't have money so what happen to the residents money like really sometime they staff bring clothing for the residents because the company don't have money or found whatever Katie calls it.

  • ★★★★★ 5 months ago

    It seems to me if you don't stay on top of things they won't. My dad has been there for three years. Getting important info is like pulling teeth! It is in dire need of remodeling5and could stand to be alot cleaner. Hopefully with hospice assistance coming in for him he will get more attention now. I think they are possibly understaffed. I do especially like Steve Schumer, Claudia, Adrianna, Lamar and a girl I hadn't met before until a few days ago. Unfortunately I've forgotten her name with all the emotions im feeling lately. I hope to see her again though. They are super sweet and sympathetic.

  • ★★★★★ 2 years ago

    I used to work for a group home for women in the 1990s. One of my clients was transferred to this facility. The rooms were like little cottages. The staff had no idea I was coming. It was a surprise visit. I saw my former client, gave her a hug, and her hair was damp, clean, and she smelled like soap and shampoo. I was impressed! :)

  • ★★★★★ 3 weeks ago

About Maryland Gardens Care Center

General Information

Legal Business NameWindsor Maryland Gardens, LLC
Ownership TypeFor Profit - Individual
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 20, 1998 (19 years)
Capacity60
Residents52
Percent Occupied87%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Maryland Gardens Care Center

Maryland Gardens Care Center
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arizona Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 13, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
ESomePotential for HarmComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
ESomePotential for HarmComplaint+InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
ESomePotential for HarmHealth InspectionProvide or obtain dental services for each resident.
ESomePotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionMaintain comfortable sound levels.

February 11, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
DFewPotential for HarmComplaint+InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaint+InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Maryland Gardens Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
1hr 45min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
30min
45min
ReportedExpected
RN
3hr 20min
3hr 5min
ReportedExpected
Total Nursing

Quality Measures for Long Stay Residents

98.2%
100.0%
100.0%
100.0%
95.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
96.1%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
20.0%
18.2%
16.7%
11.8%
57.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.5%
26.4%
26.0%
28.8%
22.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who received an antianxiety or hypnotic medication
4.4%
2.3%
7.8%
0.0%
18.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
65.0%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
5.5%
5.7%
8.0%
5.8%
13.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents whose need for help with daily activities has increased
1.4%
5.0%
7.0%
4.0%
9.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
1.9%
4.0%
0.0%
6.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who lose too much weight
-
-
-
-
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
0.0%
4.0%
6.2%
6.4%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who have depressive symptoms
10.7%
3.8%
0.0%
1.9%
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents with a urinary tract infection
5.4%
5.7%
2.0%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents experiencing one or more falls with major injury
2.6%
2.6%
2.6%
0.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

-
-
-
-
89.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
86.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
61.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
-
-
17.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
-
-
-
-
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents with pressure ulcers that are new or worsened



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