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Phoenix Mountain Nursing Ctr

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Reviews
Overall Rating 4.2 / 5.0 ★★★★★

  • Angela Phillips
    ★★★★★ a year ago

    Typically I do not take the time to write reviews but feel compelled to do so regarding the audacity of this facility. My father suffered from two massive strokes November 2015; due to tremendous problems with the hospitals it was time for him to transfer to a skilled facility. Several places including this one denied my father due to his cussing at nurses and refusals to do therapy. I attempted to call and speak to admissions which I believe his name was "Greg" and explain the situation and see if he could see it from the family's perspective. Me and several family members were having to be at the hospital to ensure my father would receive pain medication prior to him doing therapy because the hospital would forget. Or when the nursing aide pulled his arm so hard it sprained it. The list goes on. To the point I contacted an attorney. Greg was rude, uncaring and shrugged me off. He stated he didn't want to pay for medications for a man like that just to turn around and kick him out. I hung up and ended up crying at another facility because I just wanted somewhere nice where my father could go and get the therapy and care he deserved. Several months later he is now needing to be transferred to long term care because he is not making enough progress and will need 24/7 care. He is a 59 year old man who went from being completely independent to now needing to spend the rest of his life in a long term setting because he can't walk, put his pants on or even lift himself out of bed. Once again we tried to transfer him to this facility only to be immediately denied. The new reason because he smoked pot in the past. Seriously? He can't walk and his brain doesn't function properly anymore because of his strokes but somehow he is a threat or not good enough to be at this facility. Just because my father has a past doesn't mean he doesn't deserve to be treated with dignity, respect and caring. Shame you. I will never recommend your facility to anyone.

  • Toner Store
    ★★★★★ 11 months ago

    My Dad has been there for a few months and it has been terrific. They are staffed well and the care givers and nurses have been great.

  • Babun123 Snoopy
    ★★★★★ a year ago

    Wounderdul place...!!

  • Amanda Ward
    ★★★★★ 7 months ago

  • James Glass
    ★★★★★ a year ago

About Phoenix Mountain Nursing Ctr

General Information

Legal Business NamePmnc, Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 25, 1979 (38 years)
Capacity130
Residents101
Percent Occupied78%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Phoenix Mountain Nursing Ctr

Phoenix Mountain Nursing Ctr
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arizona Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 26, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionPost nurse staffing information/data on a daily basis.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Phoenix Mountain Nursing Ctr require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 30min
ReportedExpected
CNA
50min
35min
ReportedExpected
LPN
55min
55min
ReportedExpected
RN
4hr 25min
3hr 60min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
98.9%
98.9%
98.9%
95.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
96.1%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
86.5%
80.6%
75.7%
82.5%
57.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.3%
17.8%
15.3%
20.0%
22.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who received an antianxiety or hypnotic medication
6.1%
7.1%
8.7%
4.7%
18.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents whose ability to move independently worsened
10.0%
7.7%
7.7%
4.8%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who received an antipsychotic medication
15.8%
20.9%
8.8%
12.8%
13.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents whose need for help with daily activities has increased
7.5%
9.0%
9.4%
4.9%
9.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who self-report moderate to severe pain
5.3%
6.0%
7.3%
3.4%
6.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who lose too much weight
3.5%
1.3%
5.6%
1.3%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of high risk long-stay residents with pressure ulcers
2.3%
0.0%
0.0%
0.0%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who have depressive symptoms
4.2%
6.0%
2.4%
1.1%
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents with a urinary tract infection
1.0%
1.2%
2.4%
3.4%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.1%
2.2%
0.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
100.0%
100.0%
100.0%
89.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.9%
97.9%
97.9%
97.9%
86.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
77.0%
78.8%
77.8%
76.9%
61.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who made improvements in function
16.0%
12.2%
10.4%
12.8%
17.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
1.0%
2.1%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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