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Mountain View Manor

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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • Glenda Goodwen
    ★★★★★ a month ago

    We went for a tour for my father the place was disgusting it smelled the lady that gave us a tour was very pushy and rude. It just seemed like a very trashy place. We got out of there as fast as we could.

  • Pam Jackson
    ★★★★★ 4 months ago

    Never saw a day nurse. Would see afternoon and evening nurses. Husband is diabetic, when I asked about a diabetic diet I was told they put sweet and low on the tray instead of sugar. My husband had chronic diarrhea, so it was not feasible for him to go to the cafeteria. All our meals were served COLD. Showers are in the middle of the facility, so he would have to walk past a lot of people with poop on him. When we checked the shower room, there were clothes and towels all over the floor. The last problem was my husband had a special blanket our daughter made for him as he is very vold. He caught an employee walking out the door with his blanket, if he had not woke up, it would have been gone. I checked him out that afternoon. Please don't take a oved one there.

  • Shelby Bruce
    ★★★★★ 11 months ago

    My Father died here on September 21, 2016. The place smelled like feces & wee wee . I also watched some lady beg for a blanket while we tried to find out where my Dad's things were . An employee "forgot to list his possessions in the log " ( code for : someone didn't follow protocol & his stuff is gone ) but remembered seeing his travel bag in his room AFTER he died .Then it seems someone decided to take my dead father's phone ,wallet , & eye drops . My sister & I called the Prescott police dept & they searched through an employee's car . They didn't find his stuff but they weren't too broken up about it. There was no apology! There was zero follow up ! Pls reconsider sending a loved one here. It's where they will spend the remainder of their lives ... Spare them & yourself the heartache

  • Barb Stein
    ★★★★★ a year ago

    Just wanted to express thanks to the staff for the help and cooperation in getting a patient released to Courtyard Towers Senior Living. Anna was a great help and is an asset to the company. Sometimes things can be difficult but people like her make it worthwhile.

  • Pam Jess
    ★★★★★ 2 years ago

    They hopefully will treat my Veteran husband with utmost respect, compassion, and medical expertise possible... . He is about to arrive.... Wm. Pfeiffer....the kindest man on feet .. ??

About Mountain View Manor

General Information

Legal Business NameSandretto Hill Nursing Center 2
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 10, 1985 (32 years)
Capacity116
Residents65
Percent Occupied56%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Mountain View Manor

Mountain View Manor
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arizona Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

January 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionProvide doctor's orders for the resident's immediate care at the time the resident was admitted.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Mountain View Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 40min
2hr 10min
ReportedExpected
CNA
35min
40min
ReportedExpected
LPN
50min
1hr 5min
ReportedExpected
RN
3hr 5min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

90.5%
95.7%
95.7%
95.7%
95.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.7%
85.7%
87.8%
95.6%
96.1%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
34.5%
24.0%
33.3%
25.0%
57.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.2%
31.2%
36.4%
38.2%
22.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who received an antianxiety or hypnotic medication
5.6%
12.6%
16.3%
17.3%
18.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents whose ability to move independently worsened
14.6%
17.5%
17.9%
19.0%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who received an antipsychotic medication
8.6%
6.5%
21.2%
6.2%
13.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents whose need for help with daily activities has increased
25.1%
23.5%
10.6%
11.4%
9.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who self-report moderate to severe pain
7.1%
7.3%
0.0%
4.5%
6.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who lose too much weight
-
-
8.3%
8.7%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who have depressive symptoms
4.9%
9.8%
2.5%
0.0%
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents with a urinary tract infection
2.3%
7.1%
2.4%
2.2%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents experiencing one or more falls with major injury
6.4%
5.1%
2.0%
5.7%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

90.2%
89.6%
87.0%
83.7%
89.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.4%
90.3%
90.3%
90.3%
86.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
68.3%
67.6%
76.2%
70.8%
61.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who made improvements in function
18.4%
8.8%
6.4%
11.5%
17.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who self-report moderate to severe pain
2.4%
0.9%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.9%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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