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Advance Health Care Of Scottsdale

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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • Jude Tarris
    ★★★★★ 2 months ago

    Advanced of Scottsdale is a top notch rehab facility in you are in need and live in the Scottsdale area. The aesthetics and food more resemble that of a 5 star resort than a place of rehab. The most important aspect though is the actual rehab and care which is delivered at the highest level of care and compassion. I hope you don't find your self and health in need of care but if you do Advanced is the place to go!

  • Phyllis Coppolino
    ★★★★★ 2 weeks ago

    Some rude nurses and CNAs, many were lazy, incompetent, forgetful. Some were excellent but few and far between. Don't be fooled by the good looks.

  • Susan Mauskapf
    ★★★★★ a year ago

    Our family experience at Advanced Health Care of Scottsdale was so bad that we feel that we saved our 91 year old mother's life by taking her out of this facility after only 8 days. Hopefully this review will save you & your family the horror of what we went through. The facility looks just like a hotel when you come in. The person at the front desk, Alex, was very welcoming and showed us around. We explained to Alex why our mom was coming into the facility from the Mayo Clinic. Our mom's condition was diagnosed as sciatica along with a bad case of RA in her hands. The 1st indication that something was wrong was when I received a frantic phone call from my mom. She was left alone in the bathroom and no one came to help her after she pressed the call button. It turns out that the bathroom seat was left down & not knowing that, she sat on the toilet and poop & urine went all over the place. She was mortified & humiliated. I then called the front desk to send someone there quick. It turns out that this is the standard way they took care of my mom. At 91 years old, my mom needs a shower, not only to get clean but as therapy to warm up her body so she can move freely. She was told she could only get 2 showers a week but again explained to them that she needs a shower before Physical Therapy so she can move & do her exercises. It was then decided by the facility that she would get a daily shower as long as an aid is available and that would count as Occupational Therapy. My mother was able to think and converse like an adult as well as walk with assistance when she left the hospital. By the time I took my mother out of rehab, she no longer was able to walk and was totally confused. The facility told me she was being released & I was shocked because she was worse off than when she was admitted to the rehab. The aids told my mother that she was a nuisance because she wanted to be rehabilitated not ignored. The most upsetting part of her stay, was that no one recognized that my mom showed signs of confusion & lack of mental acuity. Our only explanation was that she was ignored, and had she been properly cared for, the attending care givers & nurses should have seen this very rapid decline in both her mental and physical health.

  • Mitch Beyer
    ★★★★★ a year ago

    At first everything was super nice..the nurses were eager, the front desk was immaculate..they treated my family well....they helped my 91 year old grandmother with her needs. Like the other reviews the facility is very nice and it does feel like a hotel not a rehab center. They have done very well making it look nice....but not all the staff are nice. Then it all went to poop, literally. When one of the nurses left her alone when she had to defecate...being 91, she doesnt have the mobility or capacity that you may have...so it went about as you would expect...That is when the 'nurse' found her covered in feces on her legs, thighs and floor....My grandmother was so embarrassed she cried to me the next day. It was a moment I wont ever forget and I hope you will consider this story when placing an older family member into this location. I question the competency of the staff.

  • obs J
    ★★★★★ a year ago

    From our experience; there was plenty of patience, kindness and ability to speak with the family members with concerns. It takes special skills to work with and rehab the elderly - this was a warm and nurturing environment and so far - worth every nickel.

About Advance Health Care Of Scottsdale

General Information

Legal Business NameAhc Of Scottsdale, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 7, 2007 (11 years)
Capacity38
Residents34
Percent Occupied89%
Program ParticipationMedicare
Resident And Family CouncilsNone
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Advance Health Care Of Scottsdale

Advance Health Care Of Scottsdale
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arizona Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 18, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Advance Health Care Of Scottsdale require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

4hr 20min
2hr 5min
ReportedExpected
CNA
30min
35min
ReportedExpected
LPN
1hr 50min
1hr 25min
ReportedExpected
RN
6hr 40min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 3hr 60min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

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95.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
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96.1%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
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57.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
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-
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22.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
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-
-
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18.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
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-
-
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16.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
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13.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
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-
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9.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
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-
-
-
6.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
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-
-
-
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
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-
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2.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
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-
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3.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
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-
-
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3.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.2%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.7%
100.0%
99.4%
98.5%
89.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.6%
97.6%
97.6%
97.6%
86.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.9%
66.4%
62.5%
68.5%
61.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who made improvements in function
8.7%
10.8%
14.1%
10.7%
17.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who self-report moderate to severe pain
0.4%
0.4%
0.0%
0.4%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.3%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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