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Heritage Court Post Acute Of Scottsdale

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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • Christine Kobasic
    ★★★★★ 3 months ago

    My father was here for care after his invasive leg surgery. I don't have any big complaints during his stay only that staff was asked several times for a letter stating admission date and tentive release date, they never provided. Mind you, he cannot put any pressure on his right leg. Melanie the case worker there said she ordered a wheel chair. We still have not received it. The first call to Melanie was she had received the approval and that the wheel chair was going to be delivered the same day or next. She stated she would call me back in an hour, I never received a call back. I called and left a message and called again. I finally got Melanie on the phone. She stated that the doctor on call was not comfortable with approving his wheel chair since he was not my father's doctor. My thought is "Did you order it"??? What is going on!! She also said that his doctor came back from out of town and would approve his wheel chair but was at a local hospital. Melanie also stated that she sent my father home with a loaner wheel chair and could swap it out when he received his wheel chair. I told her that he was not sent home with a wheel chair. Melanie stated she would call me back. I will keep you posted!

  • Tanja Watson
    ★★★★★ a month ago

    We totally CAN NOT recommend this nursing facility!!! They did NOT take care of our loved one as they promised!

  • Joanna Capistrano
    ★★★★★ 5 months ago

    I personally love the nurses! They rock! Doctors here are so nice and very informative! I recommend this facility!

  • Shaun Martinez
    ★★★★★ 7 months ago

    I came to Heritage Court with pins in my legs, an external fixator drilled into my femur and shin bones...The staff is very helpful.. Majority of the nurses are genuine in their concerns for the patient they are polite and informative..The food menu could use some improvements..They need better funding for the their activities ..but they activities lady does her best and tries to keep you engaged..The rooms are nice and in good condition..My daughter's come to visit and the love seat pulls out to a single bed so they can nap...Seeing as how this is my first physical rehabilitation facility I've been in ..I have no basis for comparison..But all in all I think this is a great place to heal and get your body back to right.

  • Sarahyah09
    ★★★★★ 8 months ago

    The staff was not attentive to my dad's needs. They were supposed to offer an alternative menu and they did not. My dad can not chew properly and can only eat soups and other liquids. They had NO OTHER OPTIONS. He lost weight during his stay. This was just one major issue! Bathing was far and few, the CNA's there should not seek employment in this field if they can't act with compassion and treat people with dignity. I could not get him tranferred OUT fast enough. Zero stars. Thumbs down.

About Heritage Court Post Acute Of Scottsdale

General Information

Legal Business NameEcho Canyon Healthcare, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 1, 1983 (35 years)
Capacity108
Residents26
Percent Occupied24%
Program ParticipationMedicare
Resident And Family CouncilsNone
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Heritage Court Post Acute Of Scottsdale

Heritage Court Post Acute Of Scottsdale was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arizona Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C
Heritage Court Post Acute Of Scottsdale has not received any fines, complaints, or inspection problems in the last 3 years.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Heritage Court Post Acute Of Scottsdale require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 30min
ReportedExpected
CNA
1hr 20min
45min
ReportedExpected
LPN
1hr 50min
1hr 40min
ReportedExpected
RN
5hr 5min
4hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 3hr 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

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95.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
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96.1%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
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57.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
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22.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
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18.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
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16.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
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13.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
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9.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
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6.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
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5.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
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2.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
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3.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
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3.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
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2.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
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-
-
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0.2%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

88.5%
92.6%
89.4%
83.1%
89.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.9%
85.6%
85.6%
85.6%
86.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
41.6%
43.6%
50.1%
53.0%
61.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who made improvements in function
6.1%
7.3%
37.3%
53.5%
17.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who self-report moderate to severe pain
0.7%
1.2%
3.4%
2.5%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.3%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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