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Osborn Health And Rehabilitation

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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • ★★★★★ 2 weeks ago

    My cousin hasn't had pain meds since last night! Her nurse at 5:45 am said she'd be back with them. Her daytime nurse look and they were signed out but never administered! So my question is: 1. Did SHE take them? Or did she give them to the wrong patient? Either way she's still in pain since they were signed out at 5:45 am and she didn't receive them so her daytime nurse cannot adminstor them unril 1:45 this afternoon! THIS IS NOT OKAY PEOPLE!!!

  • ★★★★★ 3 months ago

    Not a good place. Call lights don't get answered. The only time staff members comes around is at shift change or the give meds, the food is not appetizing at all. Patients are unsupervised when they are outside. Lots of patients leave the property to go to the store down the street and staff is not aware or they don't care. One patient left and wasn't reported missing until a few hours later, don't know if she was found. If you love your family don't put them here. It's awful and smelly. It's too old.

  • ★★★★★ 2 months ago

    My grandfather is currently in this dump. Last night he fell while going to the bathroom and cut his arm and hit his head. He was told that he may have a concussion and probably need stitches. I went on my lunch break to check in, as I always do, and he tells me all this. I asked a nurse when they would be taking him and they tell me that the family has to take him. Now, it's been 12 hours since his fall. 12 hours since he was told he needed stitches and has a concussion. I call my grandmother, father and aunt who are emergency contacts, and none received a call from the facility alerting them of the accident. So, my 86 year old grandfather is simply bandaged up, waiting and would have gone NOWHERE! I ask a nurse why nobody was contacted and she said she "was just about to when you walked up." I wouldn't let my DOG stay here If you love your family, get them out!!!!

  • ★★★★★ 2 months ago

    This place is horrible. It's very depressing. As a visitor to a family member there going to visit the staff there need to tend too their patients more. Walking through the halls there the patients there stop you and ask for help. Or say i need help as you walk past. The staff act as if they are forced to go to work rather than be ecstatic about being able to go help people. That place really needs am evaluation done on the staff.

  • ★★★★★ 5 months ago

    This facility was the worse. My father was admitted after a hospital stay for Rehab. He was very weak and was unable to participate in the Rehab and declined rapidly. He became a total patient and needed to be fed. We found him half way out of his wheel chair one morning no brief on him (he was incontinent) with a tray of food in front of him and know one helping him or know one in site! He was to be on thicken liquids and we came in one morning and they were letting him have thin liquids which he would choke on. Came in another morning and found him half way out of the bed, no gown on, just a brief and a sheet. know one in site! He was becoming more confused and wanted to get out of bed. I told 3 staff members that he needed a bed alarm. Left that night and my mom got a call stating he fell out of bed!! This is the worse place I've ever seen! I would walk down the halls and hear patients crying for help! One RN at night had 40 patients!! and CNA"s up to 16 patients!! They are under staffed and the management does not seem to care! Please, Please do not let your loved one go to this facility! It truly needs to be shut down. Sorry this place does not even deserve that one star.

About Osborn Health And Rehabilitation

General Information

Legal Business NameRenewcare Of Scottsdale, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 7, 1981 (37 years)
Capacity130
Residents81
Percent Occupied62%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Osborn Health And Rehabilitation

Osborn Health And Rehabilitation
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arizona Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 21, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.

June 24, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionProvide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay.
DFewPotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaint+InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmComplaint+InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Osborn Health And Rehabilitation require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 30min
ReportedExpected
CNA
40min
45min
ReportedExpected
LPN
1hr 20min
1hr 15min
ReportedExpected
RN
4hr 25min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

87.7%
96.9%
96.9%
96.9%
95.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.7%
98.3%
100.0%
100.0%
96.1%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
52.0%
64.0%
70.0%
-
57.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.3%
19.2%
18.5%
17.0%
22.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who received an antianxiety or hypnotic medication
28.2%
15.4%
28.3%
20.9%
18.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents whose ability to move independently worsened
6.8%
10.7%
3.4%
5.6%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who received an antipsychotic medication
21.4%
5.7%
5.5%
11.3%
13.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents whose need for help with daily activities has increased
23.8%
13.9%
14.5%
18.8%
9.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who self-report moderate to severe pain
6.8%
15.3%
9.5%
7.0%
6.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who lose too much weight
12.0%
7.8%
9.1%
6.5%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who have depressive symptoms
0.0%
1.7%
1.6%
1.8%
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents with a urinary tract infection
1.7%
1.7%
1.6%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.1%
3.5%
5.7%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.6%
95.8%
96.2%
97.6%
89.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.8%
89.4%
89.4%
89.4%
86.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
50.0%
48.9%
54.3%
50.9%
61.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who made improvements in function
40.3%
27.2%
21.9%
28.3%
17.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who self-report moderate to severe pain
0.5%
0.5%
0.6%
0.6%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.9%
0.7%
1.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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