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Banner Boswell Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Arizona
  3. Sun City Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • judy moore
    ★★★★★ a month ago

    My father complained about being cold, he asked to be put in his bed, the nurse on staff told him it was not any warmer in bed and walk out. The nurses are putting down my father is not progressing, well GET HIM WELL ENOUGH SO HE CAN! DIAREAH AT THIS PLACE IS HORRID, URINARY INFICTIONS, how can he go to theorpy with these 'MEDICAL" ILLNESSES? THEN THE BROAD IN THE SOCIAL WORKER OFFICE, TOLD US they would send him home even if he can't get out of bed yet and still hooked up to a cathader. She loved using the excuse that they send parapolgic people home that can't get out of bed...HE IS NOT A PARAPOLGEGIC he FELL and damaged his pelvic bone! HORRIBLE PLACE!!! ID GIVE 0 STARS IF IT WOULD LET ME!!

  • J B
    ★★★★★ 4 months ago

    Very nice facility, very clean. Rooms at this facility are not set as " private rooms "but, they are spacious compared to other facilities. Staff are caring and hardworking.

  • Tracie Gordon
    ★★★★★ 11 months ago

    They are by far the most caring and conscientious group of caregivers we have experienced. They treat all of us like we are family making us comfortable and confident that the road to recovery will not be as bumpy as we all anticipate. Thanking them for all their support and guidance, they are the best.

  • Sue Jones
    ★★★★★ 7 months ago

    Most of the CNA's and nurses were very good. Then there were the awful ones. I felt they were greatly understaffed and the staff overworked. Physical Therapy team was excellent. I would not be where I am with out them. Special shout out to Jannise, Elena, and Chris

  • K Miller
    ★★★★★ a year ago

    My father was admitted here and stayed for a week after having surgery at Boswell hospital. Every day he was there he would call upset. He had been in the hospital for a leg infection, and was weak and needed assistance each time he had to use the bathroom. So he would page the nurse when he needed help, but every time it would take anywhere from 30min to an hour for someone to acknowledge him. Everyday he was there he urinated on himself and the bed 2-3 times a day! There is no excuse for this! And then when he would let them know that he couldn't wait any longer and urinated himself, they would make derogatory comments to him about how many times he had gone to the bathroom in an hour. Or how he needed to learn how to hold it better! The only staff member that I met or talked to that was cordial to me or my dad was the woman that called to let me know when my father would be discharged. The nurses I met that took care of him were very cold, and uncaring, and handled him roughly. When he would be given his meals they would tell him "You have to eat! When I come back I want to see your food gone! You understand?" There was no reason for them to talk down to him as if he was a child! They acted as though he was a bother anytime he spoke to them. Absolutely awful facility! If they hate their jobs so much they need to find another profession! Would NEVER recommend or use this facility again!!

About Banner Boswell Rehabilitation Center

General Information

Legal Business NameBanner Boswell Medical Center
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 16, 1985 (33 years)
Capacity91
Residents53
Percent Occupied58%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsNone
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Banner Boswell Rehabilitation Center

Banner Boswell Rehabilitation Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arizona Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 7, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Banner Boswell Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr
2hr 20min
ReportedExpected
CNA
1hr 35min
45min
ReportedExpected
LPN
1hr 40min
1hr 40min
ReportedExpected
RN
6hr 15min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

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97.0%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
97.3%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
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59.3%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
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21.9%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
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19.8%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
14.4%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
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14.0%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
6.4%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
5.5%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
7.1%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
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-
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2.5%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
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-
-
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2.7%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
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2.9%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.8%
97.1%
94.4%
96.3%
91.9%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
99.5%
99.5%
99.5%
88.4%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
53.4%
49.2%
52.2%
52.0%
64.8%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents who made improvements in function
8.1%
10.5%
8.9%
8.1%
15.8%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents who self-report moderate to severe pain
0.5%
0.7%
0.9%
1.1%
1.3%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
0.4%
0.2%
0.1%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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