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Banner Boswell Rehabilitation Center

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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • ★★★★★ a week ago

    I would not recommend putting a loved one at this facility. My mom went in with a knee problem and ended up in the emergency room with sepsis which killed her. The attention she received there was unacceptable. There were a couple of caring employees, but to most it was just a job. My sister and I were with her most all day and in the evening, we had to instigate most of the care she received. There were long periods of wait time for responses to calls or we had to go get them. There are other choices out there, I am so sorry we made this one.

  • ★★★★★ 3 weeks ago

    My father was admitted here and stayed for a week after having surgery at Boswell hospital. Every day he was there he would call upset. He had been in the hospital for a leg infection, and was weak and needed assistance each time he had to use the bathroom. So he would page the nurse when he needed help, but every time it would take anywhere from 30min to an hour for someone to acknowledge him. Everyday he was there he urinated on himself and the bed 2-3 times a day! There is no excuse for this! And then when he would let them know that he couldn't wait any longer and urinated himself, they would make derogatory comments to him about how many times he had gone to the bathroom in an hour. Or how he needed to learn how to hold it better! The only staff member that I met or talked to that was cordial to me or my dad was the woman that called to let me know when my father would be discharged. The nurses I met that took care of him were very cold, and uncaring, and handled him roughly. When he would be given his meals they would tell him "You have to eat! When I come back I want to see your food gone! You understand?" There was no reason for them to talk down to him as if he was a child! They acted as though he was a bother anytime he spoke to them. Absolutely awful facility! If they hate their jobs so much they need to find another profession! Would NEVER recommend or use this facility again!!

  • ★★★★★ a year ago

    While trying to trim some branches away from my DIRECTV dish (which they would have done for free), I used this rickety and very old 20FT wooden ladder and a pair of trimmers as they were close by. At some point I violated the laws of physics causing Gravity to become the dominate force. I landed on the concrete and broke my right hip. The pain I felt goes way beyond any description I can think of. Several vials of Morphine just made me stupid, no help for the pain. After excellent surgery to install a couple of plates and some screws I went to Boswell Acute Rehab Center. Just getting me into a bed was traumatic. One day of rest along with some Restaurant Quality, made to order, as much as you want food and some good pain meds really helped. I had two double cheese burgers, lettuce & onions (I hate tomatoes), two excellent Iced teas, one choc ice cream and one raspberry sherbet. Left nothing on the plates that could be eaten! Thinking tomorrow would be another day of rest along with good food I managed some sleep. I already had ordered a big breakfast. The morning came and they made me go eat in the dinning room via wheel chair! Painful but good breakfast then back to bed. What's this? At 7:AM this lady gets me out of bed for a day of physical and occupational therapy (PT and OT). It hurt but within a week the pain became much less as the PT and OT made me stronger in areas I didn't know I had. OT helped me learn how to get in/out of bed, dress/undress, take a shower by myself, how to use a 2 wheeled walker and PT kept at it till it hurt then we backed off a bit. Within about 3 weeks or so (7-3 to 7-28 2016) I was at home. PT and OT had visited my home because of the unusual layout. Everything (2 wheelchair ramps, one was big for the big wheelchair I used to take out the dog early AM to the back yard and later again after she ate. The smaller one for use in the house to do house things. So, if you are in some hospital somewhere and need the best Re-Hab there is, you want to go to 10601 W Santa Fe Dr, Sun City, AZ . where the food it top notch, with the best therapists in Arizona, best nurses...the whole staff works together just for your particular needs. Thanks George and Ashley for my 1st shower and all the other showers.! Thanks Yvette, Chetna, Lisa, Cassie, Eddie, Karla and Kaitlin.(The PTs who worked me pretty hard but was worth every bit as I later found out.) Thanks to George & Ashley, Charlie, Chris, Stewart and Suzanne. (The OTs that taught me how to do most everything). You done good!

  • ★★★★★ 3 years ago

    My mother was admitted here when she fell and hurt her shoulder. The staff is top notch and highly professional. They met and exceeded our expectations for care. All staff members care deeply about the needs of the elderly here. The facility is clean and operated with the highest standards of sanitation and order.

  • ★★★★★ 5 months ago

About Banner Boswell Rehabilitation Center

General Information

Legal Business NameBanner Boswell Medical Center
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 16, 1985 (32 years)
Capacity91
Residents34
Percent Occupied37%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsNone
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Banner Boswell Rehabilitation Center

Banner Boswell Rehabilitation Center
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arizona Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 26, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaint+InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Banner Boswell Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

4hr 15min
2hr 15min
ReportedExpected
CNA
2hr 40min
40min
ReportedExpected
LPN
2hr 20min
1hr 25min
ReportedExpected
RN
9hr 15min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 3hr 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

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-
-
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95.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
96.1%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
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57.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
22.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
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18.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
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-
-
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13.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
9.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
6.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.2%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.4%
99.6%
100.0%
100.0%
89.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.2%
98.2%
98.2%
98.2%
86.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
43.4%
46.7%
54.6%
54.9%
61.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who made improvements in function
31.1%
13.1%
11.7%
18.6%
17.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who self-report moderate to severe pain
0.5%
0.5%
0.5%
0.6%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.7%
0.0%
0.7%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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