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Devon Gables Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Arizona
  3. Tucson Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • Katherine Andersen
    ★★★★★ 2 weeks ago

    Always clean, great staff, and the best care you can ask for in Tucson! If I could I would give it 10 stars! Ive never felt more comfortable leaving my mom with such great caregivers and staff!

  • Chyna F
    ★★★★★ 3 weeks ago

    Honestly, if I could give this zero stars, I would. This place is a waiting room to die. My grandmother is currently in the facility and suffers from reoccurring UTI's. We can always tell when she has one because she starts hallucinating and just generally makes no sense when you talk to her. When we inform the nurses, they do everything in their power to NOT check her for a UTI.... make excuses for her behavior..."it's just part of her decline" etc. And now they have a "new rule" that there has to be 3 criteria to check her for a UTI!! What?!? It is not a hard thing to do and they want to bicker over sticks and twigs!! They repeatedly leave her call button where it can't be reached (she is mostly immobile) and REPEATEDLY forget to turn her oxygen on!!! SHE IS OXYGEN DEPENDENT!! I have photos of some of these instances. We have come in on countless occasions and found her lips and face to be bluish/purple due to lack of oxygen because they have not turned it on for her. There have been so many issues that I am not going to even touch the tip of them here but what I can say is if you or a loved one are considering this facility for long term, PLEASE do your homework. I am aware that all facilities have their issues and that is why we have not moved her. We have someone from our family in with her EVERY day because they can't seem to get it together. We have to tell them she needs to be cleaned and she will sometimes sit in feces for over 30 mins due to them not answering her call button. My grandmas roommate has also had bad experiences. There is a pair of nurses that she calls "the big witch and the little witch" because they are so mean to her. She will not report for fear of retaliation. It's a sad place. We are fighting them daily! Ok is not even remotely good enough when you are talking about caring for some of our most vulnerable members of society and they are far less than OK. BE WARNED!

  • Ruth Thomas
    ★★★★★ 2 months ago

    Food is poor. Attitudes of staff is not healthcare grade, unless you want poor healthcare. There is as always a few shining stars who unfortunately get lost amidst those with minimal training and a "whatever" attitude. A rehabilitation center should be just that but a half hour physical therapy a day at the most is definitely inadequate. Food is absolutely not up to par for a health facility although as someone who prefers a vegan diet and lifestyle the dietary officials tried to help me stay within my dietary needs. Initially I felt like an alien from another planet when trying to explain my dietary needs. This is 2019 right?? Overall such a horrible experience I would rather risk being home alone.

  • Shellique Moi
    ★★★★★ 8 months ago

    Was patient there and felt traumatized by the whole experience. Call bells answered when staff felt like it. Food was mostly inedible. Shower area was ridiculously small, often not you didnt get clean. I was there for rehab and it was a joke. There was inadequate equipment for getting someone back on their feet. One of the therapist was like 350 lbs. You only had 30 minutes therapy and if you weren't ready then you didn't get it that day.

  • Pat James
    ★★★★★ 9 months ago

    My husband was there. He was moved from an area with a privacy curtain and light. To an area with absolutely no privacy at any time. This was done for the convince of the staff. Which I sure hastened his death. When he was in pain and dying they were extremely reluctant to send him to a hospice.

About Devon Gables Rehabilitation Center

General Information

Legal Business NameDevon Gables Rehabilitation Center LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 8, 1987 (32 years)
Capacity312
Residents237
Percent Occupied76%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Devon Gables Rehabilitation Center

Devon Gables Rehabilitation Center was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arizona Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 10, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
DFewPotential for HarmComplaint+InspectionProtect each resident from mistreatment, neglect and misappropriation of personal property.

July 29, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionProvide or obtain dental services for each resident.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionOffer other nutritional food to each resident who will not eat the food served.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Devon Gables Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 15min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
30min
55min
ReportedExpected
RN
3hr 35min
3hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

87.2%
99.5%
99.5%
99.5%
97.0%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.1%
98.1%
99.5%
99.5%
97.3%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
41.9%
45.5%
39.4%
45.9%
59.3%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of low risk long-stay residents who lose control of their bowels or bladder
35.4%
32.4%
33.7%
33.9%
21.9%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents who received an antianxiety or hypnotic medication
11.1%
16.1%
17.8%
16.2%
19.8%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents whose ability to move independently worsened
32.7%
28.0%
26.2%
27.7%
14.4%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents who received an antipsychotic medication
18.3%
15.6%
16.2%
32.3%
14.0%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents whose need for help with daily activities has increased
4.9%
8.3%
12.1%
12.3%
6.4%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents who lose too much weight
5.2%
3.8%
1.4%
2.9%
5.5%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of high risk long-stay residents with pressure ulcers
8.3%
7.9%
16.2%
16.6%
7.1%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents who self-report moderate to severe pain
0.5%
0.5%
0.0%
0.5%
2.5%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents who have depressive symptoms
4.9%
2.4%
3.8%
2.0%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents with a urinary tract infection
2.9%
0.5%
1.4%
2.0%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents experiencing one or more falls with major injury
1.1%
2.2%
1.4%
2.3%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.7%
98.2%
96.2%
95.5%
91.9%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.0%
98.8%
98.8%
98.8%
88.4%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
50.6%
58.4%
51.5%
60.6%
64.8%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents who made improvements in function
34.0%
37.2%
39.1%
39.8%
15.8%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents who self-report moderate to severe pain
2.0%
3.5%
3.4%
2.4%
1.3%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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