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Devon Gables Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Arizona
  3. Tucson Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • Shellique Moi
    ★★★★★ 3 months ago

    Was patient there and felt traumatized by the whole experience. Call bells answered when staff felt like it. Food was mostly inedible. Shower area was ridiculously small, often not you didnt get clean. I was there for rehab and it was a joke. There was inadequate equipment for getting someone back on their feet. One of the therapist was like 350 lbs. You only had 30 minutes therapy and if you weren't ready then you didn't get it that day.

  • Pat James
    ★★★★★ 4 months ago

    My husband was there. He was moved from an area with a privacy curtain and light. To an area with absolutely no privacy at any time. This was done for the convince of the staff. Which I sure hastened his death. When he was in pain and dying they were extremely reluctant to send him to a hospice.

  • chrisTina bernaL
    ★★★★★ 8 months ago

    This place isn't what I expected... Some staff which are nurses mind you NOT drs and they try and diagnose patients with what isn't true... It wasn't a place for my mom...

  • Connie MestaHernandez
    ★★★★★ a year ago

    My mother was at this facility and my family and I are very upset with the service she received. My mother was there to receive physical therapy after suffering from a UTI and seizures. She was there one day and was fine. The morning after, we arrived and she was sitting down and seemed out of sorts. She soon began to tell us that she had fallen. Very concerned we checked and sure enough she had many bruises starting from her head near her temple all the way down to her legs. What was even more surprising was that when we asked no one knew that she had fallen. In the state that she was in there was no way that she could have gotten herself up. Her hair had been nicely combed to cover her head bruise. We called the supervisor and they did nothing other than interview attendants. No one saw anything or helped her up! They would not do anything else. While we acknowledged that given her condition she could stood up by herself and fallen. But there was no way that she could have picked up herself from the floor or where ever she landed. Still no one saw or witnessed anything. We ended up having to call 911 ourselves. In the hospital she had to remain for week to recover from the fall and other ailments. Devon Gables did an investigation and have determined nothing! Very sadly, 3 months later my wonderful mother passed away. We believe that this fall might have been one of the reasons that led to her passing. We never again heard from Devon Gables or anything else about their investigation.

  • Marnelle Ross
    ★★★★★ 2 years ago

    Food is marginal, nurses come when they want, not immediately. My mother was dirty from no shower on the day I picked her up. She left with a UTI, which landed her back in the ER shortly thereafter once it was discovered. Shay is a great nurse tho. Accounting dept. does not return telephone call to messages left, and said they would work on a payment system for my Mother and did not. My Mother had several incontinence "accidents" waiting for someone to come assist her once she pressed the button. Hallways smell terrible, not very clean. Good luck.

About Devon Gables Rehabilitation Center

General Information

Legal Business NameDevon Gables Rehabilitation Center LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 8, 1987 (31 years)
Capacity312
Residents237
Percent Occupied76%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Devon Gables Rehabilitation Center

Devon Gables Rehabilitation Center was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arizona Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 10, 2017 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
DFewPotential for HarmComplaint+InspectionProtect each resident from mistreatment, neglect and misappropriation of personal property.

July 29, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionProvide or obtain dental services for each resident.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionOffer other nutritional food to each resident who will not eat the food served.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Devon Gables Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 15min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
30min
55min
ReportedExpected
RN
3hr 35min
3hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

87.2%
99.5%
99.5%
99.5%
97.0%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.1%
98.1%
99.5%
99.5%
97.3%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
41.9%
45.5%
39.4%
45.9%
59.3%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of low risk long-stay residents who lose control of their bowels or bladder
35.4%
32.4%
33.7%
33.9%
21.9%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents who received an antianxiety or hypnotic medication
11.1%
16.1%
17.8%
16.2%
19.8%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents whose ability to move independently worsened
32.7%
28.0%
26.2%
27.7%
14.4%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents who received an antipsychotic medication
18.3%
15.6%
16.2%
32.3%
14.0%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents whose need for help with daily activities has increased
4.9%
8.3%
12.1%
12.3%
6.4%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents who lose too much weight
5.2%
3.8%
1.4%
2.9%
5.5%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of high risk long-stay residents with pressure ulcers
8.3%
7.9%
16.2%
16.6%
7.1%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents who self-report moderate to severe pain
0.5%
0.5%
0.0%
0.5%
2.5%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents who have depressive symptoms
4.9%
2.4%
3.8%
2.0%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents with a urinary tract infection
2.9%
0.5%
1.4%
2.0%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents experiencing one or more falls with major injury
1.1%
2.2%
1.4%
2.3%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.7%
98.2%
96.2%
95.5%
91.9%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.0%
98.8%
98.8%
98.8%
88.4%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
50.6%
58.4%
51.5%
60.6%
64.8%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents who made improvements in function
34.0%
37.2%
39.1%
39.8%
15.8%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents who self-report moderate to severe pain
2.0%
3.5%
3.4%
2.4%
1.3%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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