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Devon Gables Rehabilitation Center

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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • Connie MestaHernandez
    ★★★★★ 9 months ago

    My mother was at this facility and my family and I are very upset with the service she received. My mother was there to receive physical therapy after suffering from a UTI and seizures. She was there one day and was fine. The morning after, we arrived and she was sitting down and seemed out of sorts. She soon began to tell us that she had fallen. Very concerned we checked and sure enough she had many bruises starting from her head near her temple all the way down to her legs. What was even more surprising was that when we asked no one knew that she had fallen. In the state that she was in there was no way that she could have gotten herself up. Her hair had been nicely combed to cover her head bruise. We called the supervisor and they did nothing other than interview attendants. No one saw anything or helped her up! They would not do anything else. While we acknowledged that given her condition she could stood up by herself and fallen. But there was no way that she could have picked up herself from the floor or where ever she landed. Still no one saw or witnessed anything. We ended up having to call 911 ourselves. In the hospital she had to remain for week to recover from the fall and other ailments. Devon Gables did an investigation and have determined nothing! Very sadly, 3 months later my wonderful mother passed away. We believe that this fall might have been one of the reasons that led to her passing. We never again heard from Devon Gables or anything else about their investigation.

  • Dark Cloud
    ★★★★★ 3 months ago

    They've been sued 18 times since 2003 for neglect, wrongful death and abuse of vulnerable adult. I would call that excessive.

  • Marnelle Ross
    ★★★★★ 11 months ago

    Food is marginal, nurses come when they want, not immediately. My mother was dirty from no shower on the day I picked her up. She left with a UTI, which landed her back in the ER shortly thereafter once it was discovered. Shay is a great nurse tho. Accounting dept. does not return telephone call to messages left, and said they would work on a payment system for my Mother and did not. My Mother had several incontinence "accidents" waiting for someone to come assist her once she pressed the button. Hallways smell terrible, not very clean. Good luck.

  • Matt Schroeder
    ★★★★★ a year ago

    Unless you are sinility stricken with dementia elderly person, who doesn't like to eat good food. & enjoys the company of other old people. & have nobody in life whom you would like to visit with. or reconnect with. say like a distant spouse, who you love... but understand this in, here they won't be allowed to actually play their roles. due to the "rules"! they try to enforce. If you are just biding your time, untill you die anyhow! then this might be the place for you!

  • Paul Pavelich
    ★★★★★ a year ago

    I've been a patient here on the different occasions. The rehab is great. Could use more Techs to answer patient calls

About Devon Gables Rehabilitation Center

General Information

Legal Business NameDevon Gables Rehabilitation Center LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 8, 1987 (30 years)
Capacity312
Residents233
Percent Occupied75%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Devon Gables Rehabilitation Center

Devon Gables Rehabilitation Center
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arizona Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 29, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionProvide or obtain dental services for each resident.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionOffer other nutritional food to each resident who will not eat the food served.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.

April 30, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint+InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaint+InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Devon Gables Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 20min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
35min
55min
ReportedExpected
RN
3hr 50min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

88.0%
87.3%
87.3%
87.2%
95.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.0%
90.6%
92.9%
94.7%
96.1%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
33.3%
32.4%
37.5%
40.3%
57.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of low risk long-stay residents who lose control of their bowels or bladder
37.5%
38.6%
37.8%
34.1%
22.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who received an antianxiety or hypnotic medication
20.3%
16.7%
12.7%
19.2%
18.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents whose ability to move independently worsened
28.2%
32.9%
33.5%
34.2%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who received an antipsychotic medication
19.4%
20.1%
19.6%
15.2%
13.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents whose need for help with daily activities has increased
17.8%
16.6%
8.4%
3.3%
9.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who self-report moderate to severe pain
5.7%
6.5%
8.7%
10.3%
6.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who lose too much weight
3.5%
2.2%
3.6%
4.7%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
1.1%
1.1%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who have depressive symptoms
1.4%
1.0%
7.1%
3.9%
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents with a urinary tract infection
3.3%
3.5%
3.5%
2.4%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents experiencing one or more falls with major injury
4.4%
2.7%
1.5%
1.2%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.0%
1.5%
1.0%
0.5%
0.2%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

42.4%
81.7%
94.9%
95.7%
89.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
15.5%
80.9%
81.0%
81.0%
86.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
61.6%
60.7%
53.3%
45.7%
61.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who made improvements in function
14.8%
15.2%
17.8%
26.3%
17.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who self-report moderate to severe pain
5.1%
4.3%
2.8%
2.6%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.5%
0.4%
0.5%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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