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Mountain View Care Center

  1. Skilled Nursing Home Facilities
  2. Arizona
  3. Tucson Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • IvyAlexaa
    ★★★★★ a month ago

    Worst place I have ever worked. The staff were incredibly condescending and rude to me. I was treated so horribly by the other staff. The staffing corridor was one of the worst ones. They went as far as to make fun of my voice and just about everything else about me. I've never been in a working environment that is so toxic. It felt exactly like high school bullies and men girls. The nurses and staffing coordinator treat you like you're at the very bottom of the totem pole. They are so disrespectful and act like they are so much better than the aids. I had no idea how miserable and depressed I was until I finally left this place. Most of the aids are incredibly lazy and neglect the patients. They spend more time gossiping than anything else. They talk so horribly about all the patients. Leaving this place was the best thing that's ever happened to me. This place is a nightmare. Don't put your loved ones through the misery.

  • Michelle Smith
    ★★★★★ a month ago

    I have worked for Mountain View since 2016. During my time at this facility I have witnessed some staff come and go and I must say I couldn't be happier. Our staffing coordinator would rather loose unmotivated employees then jeopardize the care of patients. Our current staff are dedicated and caring! If you're looking for a company to work for or a care facility for a loved one I would definitely recommend Mt View Care Center.

  • Talithia Thrasher
    ★★★★★ 4 months ago

    I had therapy here last year when I couldn't walk because of my sciatic nerve. The therapy team at Mountain View is awesome, I was back to walking normal within 3 weeks. If anyone needs therapy I recommend Mountain View Therapist Team?

  • Rose Brown
    ★★★★★ 2 months ago

    What I experienced with the staff at this facility was appalling. When I arrived to visit my elderly friend he was so thirsty he could hardly move his mouth. He was in pain so we hit the button multiple times for his nurse. His calls were ignored so I went out to ask for help and saw 6 women standing around the nurses station laughing and chatting. His nurse was visibly irritated that I came out to ask for help so she took her time coming to help my friend. There is not enough room here to write down how horrible his treatment has been there. In the last two months there have been numerous five star reviews talking about how caring and wonderful the staff is, please tell me who are the compassionate caring staff I read about in the reviews I would like to request they take care of my friend.

  • Sean Rollins
    ★★★★★ 4 months ago

    I would recommend Mountain View to anyone needing post-acute care. The nurses and staff are hard working, competent and compassionate people. My experience has been excellent!

About Mountain View Care Center

General Information

Legal Business NameDa Vinci Healthcare, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 23, 1995 (24 years)
Capacity120
Residents84
Percent Occupied70%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Mountain View Care Center

Mountain View Care Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arizona Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 10, 2017 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionEnsure that residents are fully informed and understand their health status, care and treatments.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Mountain View Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 30min
ReportedExpected
CNA
1hr 20min
45min
ReportedExpected
LPN
50min
1hr 25min
ReportedExpected
RN
4hr 25min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
97.0%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
97.3%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
59.3%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.9%
20.5%
14.6%
25.0%
21.9%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.2%
7.0%
26.4%
15.1%
19.8%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents whose ability to move independently worsened
15.2%
15.6%
12.5%
14.7%
14.4%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents who received an antipsychotic medication
18.2%
9.1%
10.0%
8.3%
14.0%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents whose need for help with daily activities has increased
10.2%
4.2%
9.8%
13.9%
6.4%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents who lose too much weight
0.0%
2.3%
2.8%
0.0%
5.5%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
7.1%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.5%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents who have depressive symptoms
2.0%
2.1%
2.4%
0.0%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
2.8%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents experiencing one or more falls with major injury
5.2%
1.4%
0.0%
0.0%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

89.4%
91.6%
95.0%
94.8%
91.9%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.2%
90.0%
90.0%
90.0%
88.4%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
61.5%
59.6%
57.2%
54.9%
64.8%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents who made improvements in function
23.8%
17.9%
38.1%
39.3%
15.8%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents who self-report moderate to severe pain
0.4%
0.4%
2.1%
2.6%
1.3%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.2%
0.1%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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