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Pueblo Springs Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Arizona
  3. Tucson Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • Josie Gorman
    ★★★★★ a month ago

    Working at Pueblo Springs is a breath of fresh air. The place is calm, I am grateful for the opportunity working with effective leadership who places patients and employees as their number one goal. I am so shocked that Pueblo Springs nurses really care for their patients. You can ask their patients, they're extremely satisfied. When in need of Rehabilitation or a place to work , I strongly encouraged anyone to check this place out.

  • Kellyn Shaw
    ★★★★★ a month ago

    I have worked in many skilled nursing facilities and, while Pueblo Springs has had its ups and downs, the primary reason why is the previous leadership. It is under new ownership and leadership now and there are improvements made every day. There are extremely satisfied patients and families leaving every day, with compliments about the care and the caring staff. Yes, there was a history of poor customer service, rude staff members, but it's a new day and a new way! The leaders are committed to making every patient's experience the best it can be, and no more will the concerns be swept under the carpet as they had been in the past. The culture is changing and the focus is on the patients and elevating the level of satisfaction, one patient and family at a time.

  • Sara Bartzen
    ★★★★★ a month ago

    I am glad my mother in law was a patient at Pueblo Springs Rehab. She received wonderful care from nursing, rehab, social services and all the staff. She enjoyed the meals. She was pleased with her stay and was able to go home stronger.

  • Jaspreet Singh
    ★★★★★ a month ago

    Great facility with excellent staff. Focused on patient care and their rehabilitation. I have been working here for almost 6 months and this facility has a feeling of being at home. I love interacting with all the staff members and the patients.

  • Katherine Jensen
    ★★★★★ a month ago

    Pueblo springs is a great place to work. The staff and management team are always so caring and positive. I absolutely love the teamwork everyone is always willing to help each other out!!!

About Pueblo Springs Rehabilitation Center

General Information

Legal Business NameWillow Canyon Healthcare Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsYes
First Accepted MedicareJanuary 16, 1981 (38 years)
Capacity143
Residents93
Percent Occupied65%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Pueblo Springs Rehabilitation Center

Pueblo Springs Rehabilitation Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arizona Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Note that this facility has changed ownership within the past 12 months.

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 25, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

April 28, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

March 3, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$27,350 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Pueblo Springs Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 10min
2hr 25min
ReportedExpected
CNA
1hr 45min
40min
ReportedExpected
LPN
45min
1hr 5min
ReportedExpected
RN
5hr 40min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
96.4%
96.4%
96.4%
97.0%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.0%
100.0%
100.0%
100.0%
97.3%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
55.6%
41.4%
45.5%
46.4%
59.3%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.3%
26.1%
22.4%
22.7%
21.9%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.8%
16.1%
6.6%
8.7%
19.8%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents whose ability to move independently worsened
5.7%
2.9%
2.7%
0.0%
14.4%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents who received an antipsychotic medication
10.9%
2.2%
6.1%
9.3%
14.0%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents whose need for help with daily activities has increased
4.3%
2.0%
3.8%
4.1%
6.4%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents who lose too much weight
8.8%
5.9%
2.9%
3.3%
5.5%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
1.2%
0.0%
7.1%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.5%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents who have depressive symptoms
2.1%
2.0%
0.0%
0.0%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents with a urinary tract infection
2.0%
2.0%
1.9%
2.0%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.4%
96.6%
97.3%
97.3%
91.9%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.0%
96.3%
96.3%
96.3%
88.4%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
43.5%
50.3%
51.4%
49.6%
64.8%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents who made improvements in function
2.2%
2.7%
2.6%
1.0%
15.8%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.3%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017AZ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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