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Haven Of Yuma

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • ★★★★★ a month ago

    I have been a current employee for Haven of Yuma for almost a year. I can say that this place in under staffed but there are some caring nurses here. However there is one person who is a big concern to everyone here. She is the Business manager, her name is Corina Cuen and everyone here is very concerned for the residents here. She has came in to work smelling like alcohol many times. We have gone to the administrator to express are concerns and nothing has been done. She is very rude to the residents as well as family members. We recently found out about her latest criminal activity that she was involved in which was driving under the influence and reckless driving and still no one will do anything. The charge alone is against corporate policy. She has no respect for confidentiality of our residents or employees which not only violates corporate policy but HIPPA as well. We are very concerned for our residents. We cannot understand why the administrator will protect bad employees and disregard the good employees. For this reason all the good, caring and compassionate employees are seeking employment elsewhere. Unfortunately we are scared to go to cooperate because there has been past employees that have gone and were terminated.

  • ★★★★★ a month ago

    My Dad is Currently under supervision by Hill haven Health care Facility of Yuma,AZ. He has recently had a leg removed and was placed there by his doctor. Every time I visit him, about 1 or 2 times a week, All i see is Nurses here, Nurses there BUT there all just standing around doing NOTHING!! I went in one time and my dads pillow was covered in blood that LOOKED like it had been there for a LOT longer than it should have been.(My dads leg was still healing at that time) He had a mix up with his health care card(I fixed it right away) and he still hasn't been to rehabilitation for weeks now! Not to mention its like a prison when you try to get out when your leaving! It DOES look nice on the in and outside, but what does that have to do with caring for patients?Also he has an infection in his stump and they wont give him any medicine, but they'll keep him in isolation? what's up with that? My mother is telling me to write " She doesn't know if its sanitary, but it does LOOK clean and it doesn't smell." I guess that's a plus. (That's all she has to say about that place, GOOD or BAD ) A big complaint is the patients need some activity's instead of just sitting there rotting away, I know there BORED OUT OF THERE MINDS!!! They do have TV's though, and there pretty nice and big, with there own bathrooms, but its hard to get a nurse to there rooms if needed. So i guess its 50/50 all in all. The Question is this- Would you rather have a NICE looking place that doesn't take very good care of your needs, or a run down place that takes EXCELLENT care of your needs?- Personally, Id take the rundown place that takes great care of me in a time when i couldn't do it for myself,than a perfect LOOKING place that neglects my needs when suffering and hurt, but thats just ME. I hopes this helps someone someday. Sincerely, skintech

  • ★★★★★ 10 months ago

    This facility experienced a change of ownership in November 2014. Since that time I have noticed improvements in both the quality of care and physical appearance of the building. It is now a very impressive looking building and the quality of care is excellent. The food is even quite good. The therapy staff is amazing! The facility certainly isn't perfect but it is obvious that the people care about what they do and it shows.

  • ★★★★★ 6 months ago

    These guys are the best in the area. Professional Rehab and excellent care. I recommend this company to everyone i talk to.

  • ★★★★★ 6 months ago

    Best Skilled Nursing Facility and Rehab in Yuma. Beautiful remodel of the inside with more to come. Theres a reason why we chose this over the rest out there.

About Haven Of Yuma

General Information

Legal Business NameHaven Of Yuma LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 20, 1989 (28 years)
Capacity128
Residents87
Percent Occupied68%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Haven Of Yuma

Haven Of Yuma
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Arizona Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 26, 2016 - 1 year ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionMake sure that all required doctor visits are made personally.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

February 18, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
GFewActual HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmComplaint+InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Haven Of Yuma require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 30min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
50min
1hr 10min
ReportedExpected
RN
4hr 10min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

87.4%
100.0%
100.0%
100.0%
95.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.9%
100.0%
100.0%
100.0%
96.1%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
60.0%
65.2%
63.6%
61.5%
57.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.4%
18.8%
20.9%
22.6%
22.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.5%
20.1%
30.3%
17.7%
18.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents whose ability to move independently worsened
6.6%
1.8%
1.9%
1.7%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who received an antipsychotic medication
7.4%
18.4%
7.1%
10.0%
13.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents whose need for help with daily activities has increased
8.9%
7.3%
10.9%
1.4%
9.3%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who self-report moderate to severe pain
4.7%
6.8%
5.5%
19.7%
6.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who lose too much weight
7.5%
4.1%
2.2%
2.1%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.9%
1.9%
1.8%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who have depressive symptoms
6.2%
13.6%
10.9%
3.3%
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents with a urinary tract infection
1.6%
1.7%
1.8%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
1.6%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.7%
97.8%
99.1%
96.7%
89.5%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.5%
93.5%
93.5%
93.5%
86.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
57.0%
56.0%
64.2%
72.0%
61.0%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who made improvements in function
11.1%
2.7%
2.0%
9.0%
17.8%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who self-report moderate to severe pain
0.9%
0.7%
1.3%
0.7%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
0.4%
0.4%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016AZ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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