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Anaheim Crest Nursing Center

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  2. California
  3. Anaheim Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Christine Hang Pham
    ★★★★★ 3 months ago

    My dad was discharged here as a temporarily stay until we got updates on his diagnosis and re-admitt him to a hospital as suggested by his doctor. They decided to transfer him to Anaheim Crest. My dad was okay the first couple of days here but he eventually grew weaker and weaker. He barely wanted to eat anything and was not strong enough to do/complete his physical therapy sessions since he had edema as well. I brought up my concerns to one of the RN stations and asked if he could be transferred to the hospital nearby but they kept saying they understood but couldn't do it because had to go by doctor's orders. A couple of days past and my dad kept expressing his concerns that he's getting weaker. At this point I called the social worker in this facility to see if they could do anything to get my dad back into a hospital. Social worker also gave me the same bull answers. She even had the audacity to say it's my dad's choice he's not eating and doing physical therapy to get better. Are you f#$%ing serious?? I'm telling you when he tries to eat he stated that he wants to throw up and that's his choice? Also how can he have the energy to do physical therapy if he barely has any food in system? He literally eats 1 to 2 spoons worth of food and calls it a day. I just don't know why they were so adamant about keeping him there when he clearly needed serious medical attention. We just said f-this and requested to bring him home. Once we got completed the paperwork, we admitted him to the ER. ER said during the initial overview he was very dehydrated and had a blood infection. Had he stayed at that nusing facility any longer, my dad might of died. I am thankful for those nurses who did try to care for my dad (hence the 1 star) but for some of the other staff and the way they handled this whole situation, it left a sour taste in my mouth. Oh and to top it off, the day we requested to take my dad home, one of the wheelchair bound patients that shares the room with him needed to go use the bathroom and the cleaning staff said he had to wait 30-45 minutes on top of the time he spent waiting for them to clean! Just wow!

  • EREN LEZAMA
    ★★★★★ 3 months ago

    The worse place in earth, the personnel is very unprofessional, they mistreat the residents, the CNA'S like to gossip a lot, the staff speaks their native language around others to hide and protect each other and of course they leave the call lights run forever before they assist the residents. They had 4 different administrations in less than a year so that should say a lot about them. Check on their review and citations and you will find out. The administrator and director or nursing are shady and liars they hide everything under the carpet and they never report anything to the health department and they modified the reports and records.

  • Jerome Guieb
    ★★★★★ 2 years ago

    Rarely smells like a nursing home, caring staff from office to medical staff. Be pampered here! My mom hated the thought of going to a nursing home...now she doesn't want to leave. I trust the staff. They are great. Should be at the top of your list if your in NEED of a place like this. It's never easy...but this place is like a resort care compared to the busy places we have seen.

  • Roxanne Barquero
    ★★★★★ 2 years ago

About Anaheim Crest Nursing Center

General Information

Legal Business Name3067 Orange Avenue LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 14, 1990 (29 years)
Capacity83
Residents76
Percent Occupied92%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Anaheim Crest Nursing Center

Anaheim Crest Nursing Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 6, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

February 27, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Anaheim Crest Nursing Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 30min
ReportedExpected
CNA
1hr
40min
ReportedExpected
LPN
30min
1hr 5min
ReportedExpected
RN
3hr 60min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.5%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
96.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
55.0%
71.4%
-
-
43.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
6.5%
4.8%
5.3%
6.7%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
6.9%
10.8%
0.0%
21.4%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose ability to move independently worsened
0.0%
0.0%
0.0%
0.0%
11.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antipsychotic medication
3.7%
7.3%
2.0%
10.0%
10.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
1.6%
0.0%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who lose too much weight
3.6%
5.2%
5.4%
8.9%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who have depressive symptoms
1.6%
0.0%
4.9%
8.2%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a urinary tract infection
3.1%
4.6%
1.6%
1.5%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents experiencing one or more falls with major injury
2.5%
1.9%
0.0%
0.0%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
100.0%
100.0%
100.0%
87.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.2%
93.9%
93.9%
93.9%
85.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
87.0%
85.7%
84.8%
93.1%
67.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who made improvements in function
2.0%
0.0%
0.0%
0.0%
8.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
2.0%
2.1%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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