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West Anaheim Medical Center D/P Snf

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  2. California
  3. Anaheim Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Michael Anderson
    ★★★★★ 3 weeks ago

    I have been there twice. Both times I was treated amazing from everyone from the front staff, to the nurses and doctors once I was admitted. This last time I had a blood clot in my left leg. The final day was my daughter's birthday. The doctors and nurses ( Ashley ) did everything to take care of me and did everything they could to get me to her birthday dinner. I'm the first to say that staying in a hospital is one of my least favorite things to do. The staff at this hospital make it better. I'm very thankful for everyone at this hospital. Michael Anderson. Room 330-2.

  • Luis Chavando
    ★★★★★ a month ago

    I want to say thanks to the great team they have here I got my fist surgery done here. I was scared at first but they made me feel better... from day one to the end. I really appreciate it. My big THANKS.

  • Amy Montgomery
    ★★★★★ 4 weeks ago

    My boyfriend and I have had to come here a combined four times within the past six months. This is the closest hospital to both of our residences. I waited to review the hospital until after this most recent stay. First time was in April, after a car accident with whiplash. Drs did NO images, just said it was muscles and sent me home with muscle relaxants. I started treatment through an attorney helping me, and am still in treatment months later from pain caused by that accident. Boyfriend was there twice in the middle. Still really poor care. I went back in this week, they said it was gallstones, and sent home with just two prescriptions for pain! I was still in a lot of pain when I left and it was really hard to get any information from nursing staff and doctors! They actually tried to discharge me without the doctor even coming to talk to me! Very poor service that keeps getting worse and worse!

  • brenda ayala
    ★★★★★ 3 months ago

    I was on vacation and i got sick. I was looking for a hospital and i was reading the reviews on this hospital. Not very good 1s. But i went anyway. When i got there they we so nice. And got me in right away. The nurse who go me in was super nice and fast . And my nurse Russia was excellent. And the Dr Robert was great. If every back in the area and i need hospital attention i would return there.

  • Jamie Cooper
    ★★★★★ 5 months ago

    Poorly trained staff, very low morale. The staff at this hospital is very cold and non approachable. I came in because of an emergency... There was no urgency on their part. The hospital was not busy, but when I arrived the staff did not seem to make eye contact and wanted to ignore me. They made me feel very apprehensive in asking any questions. When I arrived, I asked the receptionist how long the wait would be to be seen, she replied with a heavy sigh, and said " don't know go have a seat." I did not sit in the lobby very long... The lobby was fairly empty and I was called back to a room within probably 30 minutes. After I was in a room I sat there for over 3 1/2 hours with no contact whatsoever. Nobody came in to ask me how I was doing and if everything was OK. I left four hours after being checked in with nobody ever asking me how I was. I got up out of my room and walk straight out the emergency room doors where the ambulances. Not one person made eye contact with me nor asked me any questions as I left. I walked out of that hospital and drove to UCI where I was greeted friendly by a well trained staff. They have my phone number and my emergency contact information numbers. Nobody ever called me to check in or up on me. Bottom line... IF YOU WANT TO DIE THIS IS YOUR BEST CHANCE. (suicide by hospital)

About West Anaheim Medical Center D/P Snf

General Information

Legal Business NamePrime Healthcare Anaheim LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 23, 2014 (5 years)
Capacity22
Residents20
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsNone
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for West Anaheim Medical Center D/P Snf

West Anaheim Medical Center D/P Snf was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 2, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

August 22, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of West Anaheim Medical Center D/P Snf require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 40min
2hr 50min
ReportedExpected
CNA
3hr 15min
1hr 25min
ReportedExpected
LPN
2hr 35min
1hr 55min
ReportedExpected
RN
9hr 30min
6hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

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95.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
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96.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
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43.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
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18.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
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15.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
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11.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
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10.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
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5.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
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5.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
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2.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
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0.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
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2.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
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1.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
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1.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
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0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

73.9%
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87.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
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85.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
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67.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
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8.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
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1.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
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0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents with pressure ulcers that are new or worsened



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