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Windsor Gardens Convalescent Center Of Anaheim

  1. Skilled Nursing Home Facilities
  2. California
  3. Anaheim Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • David Gomez
    ★★★★★ 8 months ago

    I was brought to this facility a little over 2 months now and just like everyone that gets here from the hospital I was miserable, scared, afraid and in pain. And as soon as I was admitted here I was told that because it was a Friday and it was pretty late almost midnight that my medication wouldn't get to me till the next day or even till Monday so in my head I was like here we go again and before I could gather my thoughts and get ready to tell these people off they assured me that they would give me something for my pain and they would do their best to get me my medication to my surprise they did and they checked on me all night long making sure I was comfortable and in less pain as possible. Since I've been here my life has made a drastic change for the better I've become a caring, humble, compassionate person and I owe it all to the staff and to the patients of Windsor Gardens I will miss this place but most importantly I will miss the people here, I am forever grateful for taking care of me and for making me the person I am today God bless ? everyone at Windsor Gardens of Anaheim.

  • Patti Kellem
    ★★★★★ 6 months ago

    I spent one week at this facility and it was a nightmare !! The doctor (or ANY doctor) NEVER came to see me, my meds were all wrong, the food was inedible (and I'm not a picky eater), I couldn't get a shower for 4 days; this is just a few issues of the top of my head. CNA's walk right by your room and completely ignore you...even if you're using the call button. Patients even call out for help or assistance and are ignored, or responded to with unprofessional even nasty remarks. I wouldn't give this facility any stars at all but I wanted to make sure my comments were posted. State needs to SERIOUSLY investigate!!!!

  • Alan Downey
    ★★★★★ a year ago

    Hello my name is Alan. Most call me crazy. I had the pleasure of being cared for at this facility. To start off the place is definitely clean. They0 clean the entire place everyday. Any issues about my care were resolved promptly, usually the same day.Most of the time, it has been pretty easy to find a staff member happy to look after any request made of them. No matter tbe time any issues were swiftly. For example, I was having issues obtaining funds and upon the administer hearing about my problem he personally stop what he is doing went accross the street and purchase a pack of cigarettes. The cigarettes were the main thing I was needing my fund for. a That is just one example of the employees see that the patients needs are cared for. I would definitely recommend someone to stay here at Windsor Gardens of Anaheim. service Windsor Garden provides. I feel I should suggest to try and avoid the gossip amoung the residences. It is not a major issue but to be minded of.it is surely expected to happen when people are confined to such small group of people. I am grateful for the treatment I recieved there. This is one area that kept me from giving the Gardens five stars is some of the meals needs to be improved upon. Although, they made up for it with endless supply of Peanut Butter and jelly sandwiches and having quality ice cream readly available. I have been a patient iin a good number of hospitals and nursing facilities. I rank this place top five out lof thirty places I have visited in the past.

  • Sylvia Woods
    ★★★★★ 2 years ago

    Horrible place to leave your love ones. No urgency on part of staff to take care of patient. Patient is a bother. Maybe they need more help. I'd advise Kaiser and medicare to take another look at this facility to send client. They leave you in bed and don't help you clean up. Put you on bed pan don't come back. Little or no care. I've been in two separate rooms. Service is same.

  • Robert Miller
    ★★★★★ 2 years ago

    I was treated very well by all of the staff, particularly the CNA's. the food was pretty good (Not every one likes everything!). The physical and occupational therapist were amazing and kept me challenged.

About Windsor Gardens Convalescent Center Of Anaheim

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 3, 1997 (23 years)
Capacity154
Residents142
Percent Occupied92%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Windsor Gardens Convalescent Center Of Anaheim

Windsor Gardens Convalescent Center Of Anaheim was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 20, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaintAssess in a timely manner the resident when the resident enters the nursing home.

April 6, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionHave a detailed, written plan for disasters and emergencies, such as fire, severe weather, and missing residents.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionMake sure that doctors visit residents regularly, as required.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Windsor Gardens Convalescent Center Of Anaheim require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 35min
ReportedExpected
CNA
60min
40min
ReportedExpected
LPN
30min
60min
ReportedExpected
RN
3hr 35min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.6%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
96.3%
96.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
63.6%
67.6%
60.0%
48.6%
43.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.0%
20.0%
19.0%
19.2%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.1%
15.9%
6.4%
11.2%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose ability to move independently worsened
7.6%
2.6%
1.2%
4.8%
11.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antipsychotic medication
8.2%
4.9%
2.4%
7.6%
10.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose need for help with daily activities has increased
8.6%
11.4%
5.5%
3.8%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who lose too much weight
1.2%
1.2%
1.1%
2.4%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a urinary tract infection
1.1%
0.0%
0.0%
0.0%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents experiencing one or more falls with major injury
0.8%
1.3%
0.7%
0.0%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.2%
99.5%
97.8%
96.7%
87.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
46.4%
99.2%
99.2%
99.2%
85.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
57.4%
56.8%
54.6%
43.0%
67.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who made improvements in function
0.7%
0.0%
0.0%
0.0%
8.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.7%
3.4%
2.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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