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Garden View Post- Acute Rehabilitation

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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • James Langley
    ★★★★★ 9 months ago

    I love the things run at Garden view, the Nursing Staff is wonderful and nice and so is the Rehab Staff. I was very impressed and happy for the 3 Months that my wife there healing from her knee injury.She was discharge yesterday (5-14-18) and she still talks about how great the staff is,thank you again for taking good care of my wife.

  • deborah mendez
    ★★★★★ a year ago

    ****NOT RECOMMENDED*** My mom was in this facility and honestly, they were constantly dropping the ball on getting my mom to her doctors appointments. I was always having to call them and speaking to the head Nurses. They just are not proactive enough. On top of that, my mom would ring for assistance for hours at night and no one would go to her room. My mother would call me between 3 and 5 am telling me to Please call them because they don't come to her room to assist her. I'd call the front desk and it rang 25 times before someone answered the phone!! I literally had to get dressed at 5 am and go to the facility to find out why their night staff doesn't answer the patients when they ring for help or answer the front desk phones. My mom was paralyzed from the waist down and had Cancer she was there recuperating from surgery but the staff here leaves a lot to be desired. To make matters worse, one of the male staff members yelled at my mom. When we reported it, they took my moms statement in front of me and said it would be investigated and that their head nurse would contact me, she never did. The only positive thing about this place is that it's clean but their night staff is limited and they don't help their patients or even answer the phone and they say they're a 24 hour facility. The fact that they kept that make employee who yelled at my mom is a reflection of the poorly staff, poorly educated and poorly rated facility that it is. He guy that verbally abused my mom has some kind of physical disability, one eye is partially closed and on top of that has a bad attitude toward the elderly. He doesn't belong working in this industry. So to anyone who is reading this, by day this place looks decent but at night, none of the patients are assisted. I heard several patients saying the same thing my mom was saying. They just let the patients ring and ring for help without ever checking on them. Shame on this facility for neglecting its patients this way. I hope they get sued.

  • Brad CARPENTER
    ★★★★★ a year ago

    The staff are excellent. Yes, we had our moments of contention, as people do in any such situation, but they are very friendly and professional. A resident at this facility has many opportunities for extra therapy and activities with knowledgeable and experienced personnel. The nurses and administration truly care about their residents. I love this facility and highly recommend it.

  • Ray Guerra
    ★★★★★ 2 years ago

    This is such a great place. When I first came here I did not want to be at a facility, but I couldn't walk or even stand. But since day one the staff embraced me. The administrator Ryan made me feel like I was part of the family. The nurses and rehab staff gave me a lot of motivation. I took things day by day, and now I am able to walk and stand on my own. The nurses and Rehab staff embraced me and gave me the motivation to get better. They went above and beyond for my care. What ever I needed they helped me with. Not once did any nurse or staff disrespect me or not pay attention to me. I never felt like just a patient I felt like I was one of them. This is the place. If you ever need rehab this place will get you better.

  • Richard Stewart
    ★★★★★ 2 years ago

    The staff is attentive, caring , giving those that need the extra attention the care needed. Would highly recommend to family and friends.

About Garden View Post- Acute Rehabilitation

General Information

Legal Business NameB.P. Care Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 1, 1972 (47 years)
Capacity97
Residents84
Percent Occupied87%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Garden View Post- Acute Rehabilitation

Garden View Post- Acute Rehabilitation was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 17, 2017 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintQuickly tell the resident's doctor the results of laboratory tests.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

February 17, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
ESomePotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionHave a detailed, written plan for disasters and emergencies, such as fire, severe weather, and missing residents.
DFewPotential for HarmHealth InspectionTell the resident or the residents representative in writing how long the nursing home will hold the residents bed in cases of transfer to a hospital or therapeutic leave.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.

April 28, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEstablish and follow a written policy that permits a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Garden View Post- Acute Rehabilitation require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 10min
2hr 35min
ReportedExpected
CNA
15min
45min
ReportedExpected
LPN
1hr 20min
1hr 20min
ReportedExpected
RN
4hr 45min
4hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.7%
92.9%
92.9%
92.9%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.3%
96.8%
100.0%
100.0%
96.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
63.6%
50.0%
60.0%
52.0%
43.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
13.6%
13.3%
17.9%
24.1%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.5%
5.9%
33.0%
10.3%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose ability to move independently worsened
11.9%
10.0%
17.2%
16.4%
11.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who received an antipsychotic medication
3.5%
10.5%
13.7%
13.2%
10.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents whose need for help with daily activities has increased
6.7%
11.9%
10.0%
7.1%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who lose too much weight
6.6%
8.6%
3.4%
1.9%
5.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of high risk long-stay residents with pressure ulcers
3.2%
3.4%
1.6%
1.5%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
2.0%
1.9%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who have depressive symptoms
6.6%
3.4%
3.3%
1.8%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a urinary tract infection
0.0%
1.6%
1.6%
1.7%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents experiencing one or more falls with major injury
1.2%
2.0%
1.0%
0.0%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

73.6%
80.8%
88.9%
92.5%
87.4%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.5%
82.2%
82.2%
82.2%
85.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
53.6%
62.2%
60.4%
50.6%
67.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who made improvements in function
13.3%
9.6%
4.9%
0.0%
8.1%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who self-report moderate to severe pain
1.9%
1.9%
1.0%
1.8%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
0.4%
0.4%
0.3%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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