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Rosewood Post Acute Rehabilitation

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Reviews
Overall Rating 3.9 / 5.0 ★★★★★

  • ★★★★★ 4 weeks ago

    DO NOT TAKE ANYONE YOU LOVE, & DO NOT GO YOURSELF TO ROSEWOOD REHAB IN CARMICHAEL. I was transferred to Rosewood Rehab in Carmichael following surgery on Saturday. For starters, they would not give me access to a walker until I saw a physical therapist, after the long holiday weekend. They wanted me to limp or hobble to the bathroom. They expected my arrival & yet my bed was bare, no sheets or blankets. I had to lay down on the plastic mattress until they got it together. But the real problem was upon intake, they check you for bruises or bedsores. I had none of the above & realized they had to see for themselves, so I complied. However, the nurse (her name was Story), did something I never could have anticipated. Without warning, instead of looking for bruises & bedsores, she reached out & grabbed me with BOTH HANDS, in a Very, Very personal spot & manhandled me. I felt violated & told her to stop. Her response was to threaten me & told me that she was going to continue what she was doing or I would be kicked out of the rehab center. Another nurse came in & asked if I refused to comply. I told her that they can look, but they cannot touch me in the personal manner that they just did. This nurse also threatened to kick me out of the rehab center. Then a man came in claiming he was the head nurse. He asked me if I was going to comply and I told him they could look, but not touch in the matter that they previously did. I told him that I was more than willing to comply with what was necessary but not to be violated. I told him I had no bed sores or bruises in the areas they wanted to look, & I would be more than willing to sign a waiver to verify that information. As with the previous two nurses he told me that if I did not comply I had to leave. Not long after that an ambulance company came to pick me up and take me away. Now my doctors and social workers are trying to get me into another rehab facility that does not inappropriately touch their patients. But they cannot get me into rehab because Rosewood Rehab Center listed me as non-compliant. A quick translation for non-compliant means I am not a Cooperative patient. That was a brutal lie. I was more than willing to cooperate but I was not willing to be violated. What they did amounts to sexual abuse. Now I am home trying to recover from my surgery and I've tried several times to call the director of nursing and also the administrative office director, Michael Moore. I left a few nessages for Michael. No response. It's so funny how you cannot get a response back, no matter how many times you call, when the facility does not want to admit they are in the wrong. I have been told on multiple occasions this is medical malpractice and to get the lawyers ready. It has been confirmed on multiple fronts that the nurses do not have the right to touch you in an inappropriate way and at the very least should have asked permission. They had no permission because what they were doing was wrong. So I hope everybody reads this post and please whatever you do don't you ever go to this facility and don't let a loved one go to this facility. If they did that to me, a woman capable of speaking up for herself, can you only imagine what they would do to somebody who is more elderly and not able to speak on their own behalf? What do they do to the patients when the families aren't around to watch? Honestly I'm scared. I am more scared for the people still in Rosewood rehab facility in Carmichael, because I am now safe from their Wrath. The worst they could do to me is stop me from getting the care I need to recover by listing me as non-compliant. And in itself that has been devastating.

  • ★★★★★ in the last week

    Such kind caring staff at a very beautiful facility! everyone was so nice and helpful! you truly feel your loved ones are well cared for !

  • ★★★★★ 4 months ago

    Two month ago I was a patient in this facility. It was a facility where I could rest and heal confident that when I required assistance it would be forthcoming, promptly and cheerfully. What a peace of mind ensued! My deepest thanks to Mr. Moore the administrator, you have some truly caring people on that unit. They deserve some special accolades for their dedication and compassionate demeanor. My best wishes to you and Rosewood.

  • ★★★★★ 5 months ago

    I have worked at Rosewood for nearly 5 years and I am convinced that we have one of the most amazing teams around. The nursing staff is top notch. I am consistently told by patients, family members and visitors how friendly, kind and hard working the staff are. They care deeply about their patients and residents and constantly strive to provide excellent care with a smile. The building is warm and inviting and always clean and odor free. I would have no reservations about bringing my loved ones to Rosewood to receive care.

  • ★★★★★ 4 months ago

    I was a recent patient of this facility. While I don't remember most names Nick really stood out. In the hours I needed most assistance, usually when I was groggy, he attended to me promptly, and kindly. There was also a very energetic nurse Chou. I will also never forget Manny, Seelie, Karen and the entire physical therapy staff were just wonderful and delightful to work with.

About Rosewood Post Acute Rehabilitation

General Information

Legal Business NameCarmichael Care Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 1, 1980 (38 years)
Capacity112
Residents98
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Rosewood Post Acute Rehabilitation

Rosewood Post Acute Rehabilitation
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 14, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive or get specialized rehabilitative services per the patient's assessment or plan of care.

July 22, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide food in a way that meets a resident's needs.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

November 25, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.

July 17, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Rosewood Post Acute Rehabilitation require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 30min
ReportedExpected
CNA
1hr 30min
40min
ReportedExpected
LPN
1hr
1hr 15min
ReportedExpected
RN
4hr 55min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.9%
98.6%
98.6%
98.6%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
98.5%
100.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
56.2%
54.5%
71.8%
40.7%
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.6%
23.3%
23.4%
21.4%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
20.4%
24.6%
16.2%
25.0%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose ability to move independently worsened
10.3%
11.5%
11.7%
7.7%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
17.2%
10.7%
12.3%
3.8%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
1.4%
1.3%
0.0%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who self-report moderate to severe pain
1.6%
6.1%
4.8%
8.8%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
2.0%
1.8%
2.0%
0.0%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who have depressive symptoms
1.6%
6.1%
4.8%
0.0%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.0%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
1.7%
2.9%
5.1%
1.7%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.9%
97.6%
98.8%
98.0%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
95.2%
95.2%
95.2%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
62.8%
48.9%
52.0%
61.0%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who made improvements in function
0.9%
2.1%
1.5%
1.1%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.4%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
2.3%
0.9%
0.2%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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