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Covina Rehabilitation Center

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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • ★★★★★ 6 years ago

    My Cousin was here for a month and got the best care. They got her back on fer feet in just one month. The whole family is very happy with her care. :)

  • ★★★★★ 4 years ago

    Dept of Health and Human Services on March 21st 2012 scored this place a 2 out of 5 overall rating. This score means that Covina Rehabilitation Center is rated below average overall based on health inspections, nursing home staffing and quality measures.They had 26 deficiencies in its past 2 state inspections compared to the CA average of 18 and complaints compared to the CA average of 3. 2 of my family members were residents here. One with a Broken Hip ( which was an okay experience) and my other family member with numerous disabilities and brain injuries. -There is no Security in this building. Anyone from the park next door could walk through that place at any time of the day or night. - Warnings on the door about outbreaks of illnesses are not rare. -My loved one was encouraged not to use the toilet and crap his diaper.They would use a hoyer lift to clean him. He was there to help get him walking again! -Social worker Dolly (a very nice woman) is sadly, in a converted utility closet. -Once we waited an hour for a nurse when my loved one ripped his leg open on his wheelchair and was bleeding on the floor. -There was a patient who happened to be a retired employee of Covina Rehab sharing a room with my loved one. One day while I was visiting that poor man was begging us to help him because he was in so much pain. I told the nurse who shrugged her shoulders and relayed a message to him that he had to wait. -We experienced loss of all of his clothes numerous times even with large labels with his name,we had to buy him all new clothes often. - He was not assigned a closet and his clothes were stored on the floor. - They Lost his glasses. - They lost his shoes. - He was wearing strangers clothes and shoes which didn't fit and he has "diabetic type feet". - His television mount on the wall was repeatedly broken. - They lost many labelled personal belongings. - We received an erroneous bill after about a month of residency there. We were threatened by Covina rehab. We had a meeting with a case manager Kenny who told us that the bill would be written off and billed to the state. He said we didn't have to worry. We received a letter today about 5 months later accusing us of mismanagement of our family member. They threatened to report us to SSI fraud unit, the state, adult protective services, district attorney, and LAPD. I work at a hospital. I am an honest man, I encourage you to make a review and help protect our loved ones, our states money, and yourselves.

  • ★★★★★ 2 months ago

  • ★★★★★ 9 months ago

  • ★★★★★ a year ago

About Covina Rehabilitation Center

General Information

Legal Business NameCovina Care Center, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 1, 1971 (47 years)
Capacity99
Residents96
Percent Occupied97%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Covina Rehabilitation Center

Covina Rehabilitation Center
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 15, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintTell the resident or the residents representative in writing how long the nursing home will hold the residents bed in cases of transfer to a hospital or therapeutic leave.

June 1, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

May 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

December 17, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
DFewPotential for HarmComplaint+InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Covina Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 35min
ReportedExpected
CNA
1hr 15min
50min
ReportedExpected
LPN
30min
1hr 20min
ReportedExpected
RN
4hr 25min
4hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.5%
96.6%
96.6%
96.6%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.9%
96.4%
93.0%
94.6%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
40.0%
59.3%
55.2%
48.6%
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.8%
20.7%
24.7%
20.9%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.3%
9.3%
6.4%
3.9%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose ability to move independently worsened
10.1%
3.8%
4.8%
4.5%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
11.8%
11.1%
8.3%
9.4%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose need for help with daily activities has increased
16.3%
10.9%
4.3%
3.7%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who self-report moderate to severe pain
2.4%
1.2%
0.0%
5.5%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
10.3%
4.4%
4.9%
6.5%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
1.3%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who have depressive symptoms
1.2%
3.6%
4.7%
2.2%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
1.2%
1.2%
0.0%
1.1%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
4.4%
2.3%
3.4%
3.0%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
2.4%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

31.5%
50.0%
50.8%
31.6%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
40.7%
50.0%
50.0%
50.0%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
35.5%
26.5%
17.1%
3.8%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
4.2%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
1.1%
0.9%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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