Search for Skilled Nursing by ZIP Code:  :

Lakewood Healthcare Center

  1. Home
  2. Skilled Nursing Home Facilities Directory
  3. California (CA)
  4. Downey
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By clicking, you agree to the terms and conditions of our privacy policy. You also consent that we can reach out to you using a phone system that can auto-dial numbers. Your consent is not required to use our service.

Search for nursing homes in your area

ZIP:

Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • ★★★★★ 4 months ago

    When I called the facility, it took a while until I reached the right person, but then I scheduled a tour of the facility for the next day. The lovely woman at the reception took me to the dining room and activity rooms that were filled with very attentive staff. There was lively music and many of the residents were smiling, singing and enjoying themselves. There was a lot of camaraderie and care between the many caretakers and the long term guests of Lakewood Healthcare. The rooms were clean and well appointed. A great place.

  • ★★★★★ 3 weeks ago

    Very poor facility. not clean, smelled like urine, patients were dirty and smelled, staff spoke to the patients like they were dirt, even spoke to me like I was unimportant. Patients clothes disappear when sent to the laundry-started doing the laundry at a local laundromat. Avoid this place, there are plenty of others to choose from.

  • ★★★★★ a year ago

    My mother was admitted in July, 2016. On my first visit, the facility smelled of urine. On my second visit, there was food smeared on the floor. On my third visit, there was a puddle of urine right in front of the employee desk in the unit. There were 3 employees at the desk at the time. None of them looked up to see the urine or acknowledge me. I wish my mother never went there.

  • ★★★★★ a year ago

    I just tried calling and nobody picked up. The phone just kept ringing for over a minute. There wasn't even a voice message option available. I had to serial call 5 times before someone picked up. When a person did pick up all she said was "hello". I had to ask if I had actually reached the facility. Then she was of no help and kept complaining that she didn't know where to look because she didn't think my mother was in her wing. Finally she got a brilliant idea...get her supervisor...so she put me hold for approximately 9 minutes. I finally got frustrated and hung up. I tried calling back and go figure nobody answers...again...I called 3 times and still no luck so I'm writing this review. What kind of facility doesn't have enough staffing to answer a phone??? Absolutely shameful...a sham of a facility designed to bilk people of their funds!!! Disgusting!!!

  • ★★★★★ a year ago

    This facility is atrocious!!!! In 2002, after 31 yrs of not knowing where my mentally ill mother had disappeared to while I was only an infant, I finally managed through all of the Privacy Act hoopla, and found my mother at this place. She'd been there for 15+ years by that time and they didn't even know she had 3 daughters who didnt know if she was even alive!! Her caseworker -at that time- was amazing, but since she left 5+ yrs ago, I've spent HUNDREDS of $$-that doesnt come easily as I am on SSI, - to pay to have ALL if my mom's clothes (even her shoes) embroidered with her name or they would disappear. I live two states away and I'm disabled so only get to check on her once a year and after the THIRD year of her having ZERO undergarments despite informing the past THREE facility directors and her (uncommitted) caseworker about this issue to no avail I finally told them I would be filing theft charges with the local PD if they don't resolve this matter. I took a full inventory of her belongings and will find out at my next visit if any improvements were made. She has now been there over 28 years and I learned last year that it isn't even a psychiatric facility. Look it up! It's just a secured nursing home that keeps their patients heavily medicated to control them rather than treat their conditions. She won't leave CA, or I'd have moved her to my state the day I found her. This is full-frontal tragedy: She went to the local hospital overnight 5+years ago and their nurse discharged her into the streets because Lakewood did not notify them that she is a HIGH RISK Schizophrenic. Without a penny in her pockets, she somehow made her way to a pier in LONG BEACH - YES! LONG BEACH! 16 miles away!!! When an alert officer noticed her and retained her. He SOMEHOW??? located my phone number and contacted me at 2am after she'd been wandering the streets over 14 hours!!! The reality here is that I could have lost her again - but FOREVER had he not saved her. I didn't file any lawsuits, though the facilities kept calling me to make sure that I was 'OK.' Seriously???? What about my Mom???!!! I finally told them I wasn't suing so they could Stop Calling Me. They never called again but I would've hoped they'd treat her ALOT better after that horrific incident. Right??? Yeah - NOT A CHANCE!!! I have no options fir her and this horrific place is all she has known for nearly 30 years. I cannot do anything to help her but I can tell you that if your searching for a QUALITY nursing home??? Keep looking.....because you cannot trust this place. The staff struggles just to answer the phone or acknowledge you standing in front of them, much less to care for a human being!! I STRONGLY SUSPECT that ANY positive reviews for this place are posted by the facility staff because even a deaf, blind person without any of their senses could detect how dysfunctional this place is. Heed my warning, or you may find yourself missing your loved one FOREVER.

About Lakewood Healthcare Center

General Information

Legal Business NameThe Healthcare Center Of Downey, LLC
Ownership TypeFor Profit - Individual
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 1, 1978 (39 years)
Capacity290
Residents288
Percent Occupied99%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Lakewood Healthcare Center

Lakewood Healthcare Center
was reviewed by to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 18, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

October 26, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaintProvide timely notification to the resident before transfer or discharge.

October 18, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
GFewActual HarmComplaintProtect each resident from mistreatment, neglect and misappropriation of personal property.
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

September 13, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

August 8, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

June 15, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

May 26, 2016 - 1 year ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide bedrooms that hold no more than 4 residents per room.
ESomePotential for HarmHealth InspectionKeep all essential equipment working safely.
ESomePotential for HarmHealth InspectionProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
ESomePotential for HarmHealth InspectionMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
ESomePotential for HarmComplaint+InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
DFewPotential for HarmComplaint+InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
DFewPotential for HarmComplaint+InspectionEnsure that residents are fully informed and understand their health status, care and treatments.
DFewPotential for HarmComplaint+InspectionHelp and prepare each resident for a safe and easy discharge or transfer from the nursing home.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide or obtain laboratory services only when ordered by the attending physician.
DFewPotential for HarmHealth InspectionReview or revise the resident's care plan after any major change in physical or mental health.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionAssure that each residents assessment is updated at least once every 3 months.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

April 29, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHelp and prepare each resident for a safe and easy discharge or transfer from the nursing home.

April 6, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.

March 16, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintMaintain comfortable and safe temperature levels.
DFewPotential for HarmComplaintProvide clean bed and bath linens that are in good condition.

July 27, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
BSomePotential for Minimal HarmComplaintGive residents a notice of rights, rules, services and charges.

March 6, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide or obtain laboratory services only when ordered by the attending physician.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionTell the resident or the residents representative in writing how long the nursing home will hold the residents bed in cases of transfer to a hospital or therapeutic leave.

May 30, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$5,850 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Lakewood Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
1hr 60min
ReportedExpected
CNA
5min
35min
ReportedExpected
LPN
35min
55min
ReportedExpected
RN
3hr 25min
3hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 3hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

85.5%
64.6%
64.6%
64.6%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.7%
91.8%
89.1%
86.3%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
23.1%
17.7%
24.0%
27.2%
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
29.7%
29.6%
35.0%
35.0%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.0%
12.1%
9.9%
8.6%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose ability to move independently worsened
40.3%
41.3%
44.9%
48.0%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
16.2%
9.7%
13.0%
12.6%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose need for help with daily activities has increased
1.2%
3.3%
2.5%
0.8%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who self-report moderate to severe pain
6.5%
5.2%
3.7%
3.8%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
6.6%
4.5%
6.2%
8.1%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who have depressive symptoms
0.4%
2.0%
1.7%
0.8%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
0.4%
0.8%
0.4%
0.8%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
0.5%
0.4%
0.4%
0.4%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.5%
2.4%
0.8%
0.4%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

51.7%
41.8%
38.6%
51.0%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.1%
38.7%
38.7%
38.7%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
60.6%
55.9%
53.4%
61.1%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who made improvements in function
5.0%
5.4%
2.6%
3.0%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
-
4.3%
6.2%
8.7%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places