Search for Skilled Nursing by ZIP Code:  :

Windsor Elk Grove Care And Rehabilitation Center

  1. Home
  2. Skilled Nursing Home Facilities Directory
  3. California (CA)
  4. Elk Grove
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By clicking, you agree to the terms and conditions of our privacy policy. You also consent that we can reach out to you using a phone system that can auto-dial numbers. Your consent is not required to use our service.

Search for nursing homes in your area

ZIP:

Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • ★★★★★ a year ago

    My grandmother is currently here. Push the nurse's button... they'll come in 15-30 minutes. They take so long the patients here poop themselves before staff comes to assist with the bathroom needs. FOOD IS AWFUL!! Dinner... two slices of wheat bread with a Kraft single slice... super nutritious!! Complaints are ignored because most patients here are not long term. Monitor your loved ones here.

  • ★★★★★ 5 months ago

    Awful the place of nightmares sink water only bathroom looks like third world prison gross and I'm here after ssurgery and they said I had to be clean if I had Jacket I would sit outside and sharing room with guy spitting up throwing up but if u can't scream they leave u until u give up

  • ★★★★★ 11 months ago

    This place is horrible .. unorganized!! My mom was waiting for an hour to use the restroom so I had to go find an nurse.. they suppose to give her therapy 5 times a week. That's a lie! She went to go downtown Sacramento to get a CT scan and the hospital never receive paper work so they couldn't give one! My moms having the worst experience

  • ★★★★★ a year ago

    As in any corporation or department, you have those individuals that are "less than" and impact the rest of the staff. Windsor Elk Grove has some very dedicated and wonderful individuals as evidenced by the care I witnessed them conduct with my father. But they also have a couple of individuals who lie, falsify records and violate HIPPA Unfortunately, with the care of my father, I came into contact with a couple of those less than ethical individuals. Their actions resulted in negative results which impacted my fathers health and necessitated a trip to Sutter Emergency and a very long night. If you can be a strong patient advocate for you loved one and can connect with the ethical professionals, then it can be a good SNF; otherwise stay away. The meals are decent but their breakfast is very lacking, especially for a 6'2" guy. They did allow us to bring his dog for a visit. Windsor Elk Grove obviously needs a review of their policy and protocols and ethics training with their staff.

  • ★★★★★ a year ago

    5.0 star rating 3/29/2016 We rate Windsor Elk Grove as the best of the best skilled nursing care facilities, both short and long term. A few months ago my elderly mother fell out of bed and broke a couple of bones. After 11 hours in Kaiser Emergency, Windsor opened their doors to helping my mother rehab. We had visited several facilities prior to this happening, and none of the other places had the cleanliness, team of caring staff members, activities, great food, physical therapy dept., doctors, nurses etc., to the degree we saw at Windsor. Then, we were saddled with having to deal with her medical coverage and paperwork. At the same time we felt lost, and devastated, from mom hurting herself, and didn't know a thing about how to put things in order for her. Then, thank God, we met Carrie Moua the Director of Business Development at Windsor. She took control of the situation, and spent hours educating us and hand-carrying us every step of the way, to get all the necessary paperwork properly completed. We could not have done it without her. That was just the technical end of things. She was also giving us all of her sympathy and compassion, of which made this transition so much easier. There is no way we could thank her, and the other Windsor staff members (the really care).. They are all wonderful. Then, we had the pleasure of meeting Bonnie Gordon, the Administrator of Windsor Elk Grove. We then could clearly see that this compassionate, easy to talk to, caring woman, was probably responsible for a lot of the hiring and coordinating, with Carrie, to make things as good as they are for the care of my mother and so many others. It should be understood that no one is paying us to write this review. We are writing it to let anyone out there know that if you are looking for the best care for your loved one, at a skilled nursing facility, don't look any further. Go to Windsor Elk Grove and look around the facility. We thank God we were led there.

About Windsor Elk Grove Care And Rehabilitation Center

General Information

Legal Business NameWindsor Elk Grove Care And Rehabilitation LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1967 ()
Capacity136
Residents119
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Windsor Elk Grove Care And Rehabilitation Center

Windsor Elk Grove Care And Rehabilitation Center
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 8, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
ESomePotential for HarmHealth InspectionProvide proof that residents' personal money that is deposited with the nursing home is secure.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

April 27, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.

February 17, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

December 18, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.

October 21, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

July 10, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
BSomePotential for Minimal HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

April 20, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide housekeeping and maintenance services.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Windsor Elk Grove Care And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 35min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
50min
1hr 10min
ReportedExpected
RN
4hr 15min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

87.3%
92.6%
92.6%
92.6%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
98.8%
96.6%
98.9%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
69.2%
75.0%
68.8%
68.5%
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
11.5%
15.3%
16.1%
12.2%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
20.2%
13.5%
23.8%
9.2%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose ability to move independently worsened
8.0%
12.0%
9.5%
8.1%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
3.7%
12.8%
7.3%
7.1%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose need for help with daily activities has increased
2.8%
2.5%
2.5%
0.8%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who self-report moderate to severe pain
5.7%
6.0%
6.9%
5.7%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
10.1%
8.1%
5.3%
6.9%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who have depressive symptoms
2.2%
1.2%
1.1%
0.0%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
2.2%
1.2%
1.1%
5.6%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
2.5%
2.7%
3.7%
2.3%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.3%
98.4%
97.9%
96.2%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.6%
96.5%
96.5%
96.5%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
47.3%
56.1%
54.7%
56.6%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who made improvements in function
20.8%
16.7%
9.8%
4.7%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.7%
1.8%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places