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Aviara Healthcare Center

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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • Jim T
    ★★★★★ 3 months ago

    I had a wonderful experience there - if being in skilled nursing care for a near death spinal infection can be called such. I was there for 3 weeks post-op and received excellent care. In my room they paired me up with a patient with similar medical issues and we got along famously. The nurses were very caring, and responded to my every button-push. The Dr. was outstanding, and collaborated with my orthopedic, and infectious disease Dr. regularly. They provided unparalleled physical and occupational therapy. Very happy I went there.

  • Tracy Hoyt
    ★★★★★ a month ago

    I was assigned by our corporate office to train at Aviara to become an administrator. I met some absolutely amazing people in my four months there in each of the departments on up to the various department heads and ultimately the Administrator Bill Adams for whom I have a deep respect and admiration. It has been a few months since I left and have now been asssigned to other facilities. This has allowed me to appreciate just how refined and devoted the team at Aviara is and what a finely oiled care facility they have created. I had no idea the immensity of operating such a facility, not to mention the never ending scrutiny from family and residents as well as government oversight and regulation. Many of the good people at Aviara have dedicated their lives to this facility. Some of them have been there for more than 20 years. The demands can be daunting at times caring for our elders, each of which has a story of their own but who are often at their lowest point, very sick, in pain, unhappy about being out of their homes and losing there faculties temporarily or permanently. It can be a very hard time and they often react in ways that are out of character. The expectations on the staff can at times be unreseanoble given the regulations, shortage of nursing staff and the operating margins. Having said all of this and having spent time in dozens of facilities over the last several months, my hat goes off to Aviara which is and has been a five star facility for many years, the highest rating a facility can achieve for its quality of care and standards. They are not perfect and at times the stars line up in the wrong direction. But given the enormity of the task, and the human element, Aviara is a gold standard for other facilities to mirror. I have witnessed the admiration that other facilities have for Aviara over and over again. I am personally aware of corporate leaders and owners sending their own family members to Aviara for care and recovery because of its terrific reputation. My thanks goes out to these folks for the good priniciples they taught me and for the exemplary benchmark they have set.

  • Luna Luna
    ★★★★★ 8 months ago

    The facility is a great place, but not the staff. 1: Is not a good place to work, unless you are desperate to get experience. (Tip: After getting experience quit). o There is no team work. Nurses don't even take care of their assigned residents. When a call light of a resident goes on. The nurses hide in the restroom, break room, hair salon, dining room, or into another resident room and dissimulated as if they were busy. Seriously. o There is lots of favoritism. If you are new trust me, you would get all the heavy lifting. The person who supposed to train you doesn't train you that well. o Nurse and staff always rude. Overall, you should consider if you would like to work or put a family member in to this skill nursing & rehab facility. But they always hiring!!..??

  • Terry Ross
    ★★★★★ 9 months ago

    Do not under any circumstances come here or have your loved ones come here if you are looking to recover. The few days I spent here were traumatizing and I got released as soon as I possibly could. The complaints are too numerous really to be included in this review but start with not getting medication on time (this after a knee replacement surgery 3 days prior and went 6 hours without receiving any medication) up to 45 minutes or an hour response time to get someone (not the nurse) to see why I rang then waiting another 15 minutes for a nurse, being treated rudely by nurses, having nurses arguing amongst themselves in my room, having nurses and/or patients carry on so loudly around the nurses station that I couldn't sleep, having a nurse ask me to clean up my bedside tray so she could leave the food (while I'm in bed unable to walk), requesting and being told I could receive gluten free meals and mentioning it several times and yet being served bread and cereal etc all non-gluten free so I couldn't eat for several days and had to have friends bring me food. This environment is unhealthy and antithetical to healing ....and I should add I have never written a negative review online but want to save other families from having a horrible experience.

  • Courtney Bates
    ★★★★★ 10 months ago

    Don't take your loved one here unless you want them to not be taken care of, not have their daily medication given, not be fed or bathed or ultimately end up in the hospital emergency room. Also, their excuse of, "I'm not the nurse" and losing medication and prescriptions. Facilities are not kept clean. Soiled linens on the floor next to beds is another huge health issue. The word "rehab center" it totally false. Patience are not getting physical therapy for days.

About Aviara Healthcare Center

General Information

Legal Business NameOlive Holdings LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 28, 1988 (29 years)
Capacity120
Residents111
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Aviara Healthcare Center

Aviara Healthcare Center
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of California Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 15, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

April 4, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop a post-discharge plan with the resident and family for the resident's care after leaving the nursing home.

March 27, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

March 17, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Aviara Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 20min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
50min
1hr 25min
ReportedExpected
RN
4hr 25min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

89.5%
97.7%
97.5%
97.4%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
98.8%
100.0%
100.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
64.9%
58.3%
36.4%
-
44.6%
Q4 2015Q1 2016Q2 2016Q3 2016CA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
8.8%
17.0%
9.8%
7.5%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
20.0%
22.5%
25.4%
24.5%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose ability to move independently worsened
9.1%
9.9%
3.9%
7.1%
12.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who received an antipsychotic medication
15.6%
9.5%
10.2%
13.8%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents whose need for help with daily activities has increased
5.7%
3.0%
6.2%
7.8%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who self-report moderate to severe pain
2.9%
1.3%
0.0%
4.3%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who lose too much weight
1.7%
1.5%
5.2%
0.0%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who have depressive symptoms
5.8%
1.3%
6.0%
5.8%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a urinary tract infection
1.4%
1.2%
2.6%
1.4%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents experiencing one or more falls with major injury
2.8%
5.9%
2.7%
3.2%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.2%
97.7%
98.9%
99.4%
83.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.8%
85.0%
85.8%
85.6%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
52.0%
54.0%
70.9%
53.0%
61.3%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who made improvements in function
2.8%
4.4%
7.0%
12.0%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who self-report moderate to severe pain
0.9%
1.2%
0.5%
0.8%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016CA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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